Does Firstsource Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, Firstsource Advantage employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Firstsource Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Firstsource Advantage?

59% of Firstsource Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firstsource Advantage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Firstsource Advantage?

Collections Representative (7) , Debt Collector (6) , Collector (5) , Account Representative (4) , Collections Specialist (4) , Collections Agent (3) , Team Leader (3) , Collections (2) , Customer Representative (2) , Customer Service Associate (2) , Manager (2) , Member Service Representative (2) , Supervisor (2)

What are the pros of working at Firstsource Advantage according to real employee reviews?

"Great coworkers and friendly management" ((in 10 reviews)); "Flexible Scheduling.(depending on position and "who you are")" ((in 6 reviews)); "Flexible hours is a good thing" ((in 4 reviews)); "Great work environment and want to hire from within" ((in 4 reviews)); "Great people to work with." ((in 4 reviews))

What are the cons of working at Firstsource Advantage according to real employee reviews?

"Pay is awful No room for promotions or growth" ((in 8 reviews))

What are the top reviewed Firstsource Advantage locations?

Amherst , Buffalo , Colorado Springs , Getzville , East Amherst , Thousand Oaks , Miami , Doral , Royalton Center

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Firstsource Advantage

Firstsource Advantage reviews

3.4

59% would recommend to a friend

(93 total reviews)

Arjun Mitra

82% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (93 reviews)

Ratings by demographic groups

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Firstsource Advantage has an employee rating of 3.4 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firstsource Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

93 reviews

2.0

Mar 21, 2026

Overview

Medical codee trainee

Recommend

CEO approval

Business Outlook

Pros

Not a good place to work

Cons

Poor management only focused on cost cutting

5.0

Jan 24, 2026

Superb

Ar caller

Recommend

CEO approval

Business Outlook

Pros

nice office and environment and good heads

Cons

slow growth and career imbalance

3.0

Jan 24, 2026

Fine - Not great, just fine

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance in a large organization.

Cons

Poor compensation, raises extremely minimal with increasing experience and don't keep up with average rate of inflation. Minimal PTO with a recent standardization of the PTO policy leading to everyone working the Friday after Thanksgiving.

Viewing 1 - 3 of 93 Reviews

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Jobs at Firstsource Advantage

Account Representative $19/hr

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Fine - Not great, just fine

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