Flight Options Reviews | Glassdoor

Flight Options Reviews

18 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Flight Options CEO Mike Silvestro
Mike Silvestro
4 Ratings

18 Employee Reviews

Sort: PopularRatingDate

  1. "Full time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Management is very understanding. Great working environment and opportunity for growth. Decent pay

    Cons

    You work holiday and weekends but the company is upfront about it so it does not come as a surprise


  2. "Flight Options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pilot in Cleveland Heights, Cuyahoga, OH
    Former Employee - Pilot in Cleveland Heights, Cuyahoga, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Flight Options full-time (More than 5 years)

    Pros

    good meal program, schedule ok

    Cons

    scheduling, maintenance, corporate leadership is lacking

    Advice to Management

    work with the union that was legally voted in

  3. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at Flight Options full-time (Less than a year)

    Pros

    Very understanding management and will let you work a flexible schedule.

    Cons

    Slow to allow movement around company.


  4. "Owner Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Owner Services in Cleveland, OH
    Current Employee - Owner Services in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at Flight Options full-time (More than 3 years)

    Pros

    Good leadership. A lot of positive reinforcement. Management recognizes those that work hard and the perks are good. Lots of advancement opportunities.

    Cons

    The schedule can be challenging, however they are very up front about it. There are no surprises that you will work holidays and weekends.

    Advice to Management

    Keep in mind that perception is reality.


  5. "Was good hard work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked in the call center and it could get crazy taking client (or their administrators) flight and food requests. Some clients were more demanding than others but overall it was solid company/job at the time.

    Cons

    Sales staff often promised clients things we couldn't deliver-but I believe that is how sales reps are in most industries.

    Advice to Management

    Just provide more incentives for those working with the clients in the customer service hub.Often this group is the heart of the company and they are treated with least respect. But again, overall a good place to work in an interesting industry.


  6. Helpful (2)

    "Could be a great place, but isn't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flight Options full-time (More than 10 years)

    Pros

    The crews are great! They work hard to safely complete trips and work as cohesively as possible. Most go above and beyond to get that done. 95% of passengers are great!

    Cons

    No support from the office. It seems like an "us against them" mentality. They smile to your face then stab you in the back when you turn around. (unless you are one of the few "favored ones" who get by with pretty much anything!)

    Advice to Management

    Respect all of your employees and don't punish the many for the sins of the few.


  7. "It had its ups and downs like all companies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Amt in Teterboro, NJ
    Former Employee - Amt in Teterboro, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to gain experience. And like any place some people are willing to teach if your willing to learn.

    Cons

    No bonus offered. There was no match for the 401k program, unlike other companies. That was very disappointing.

  8. "Best at Coping with Difficulty"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I worked at Flight Options full-time (More than 10 years)

    Pros

    This was a great place to work! The upper level management team had an open door policy and made all employees feel comfortable.

    Cons

    The International Brotherhood of Teamsters got their grubby little claws into the pilot group. Their presence made working there quite difficult.

    Advice to Management

    Try your best to welcome all of the non-union employees to convince the unionized workers to ban together against the Teamsters an make every effort to remove them from the property.


  9. Helpful (3)

    "Bad Management & quality of life!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paycheck share never late, owners are majority nice, food expenses covered while on the road, decent health care.

    Cons

    No flexibility, extremely difficult to get/take time off, extremely difficult to have vacation, awful balance between work and quality of life outside of work, petty coworkers. It feels very high school, everyone is looking for a reason to write in to management about each other. No employee morale. Quality of hotels & airlines very poor! I stayed at better places flying commercial. Everyone complains on the road but are too weak and scared to speak up to the company. If you do speak up you become a target. It's very difficult to have a life outside of this company. They do not allow any room for you
    To use PTO.

    Advice to Management

    Communicate with employees better. Allow more flexibility, take care of your crew members, instead of always choosing the cheapest hotel or airline choose the best overall including quality, if you take care of your front line employees they will take care of your customers/owners & company! Train schedulers better and teach them to
    Communicate with each other in the occ!! Stop running crews so hard and pay people what they are worth!!! Offer raises to flight attendants!!!


  10. Helpful (2)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Flight Options full-time (More than 10 years)

    Pros

    You can come and go as you wish, o one really cares.

    Cons

    You can't trust a word they say.
    There are only 2-3 decision makers at the senior level. All others are simply pawns.
    They will eventually bankrupt every company they get their hands on after they bleed it dry.
    No raises but kind of understandable since there are very few profits.

    Advice to Management

    Retire


Showing 18 of 18 reviews
Reset Filters