Does InnoSource pay their employees well?

According to anonymously submitted Glassdoor reviews, InnoSource employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InnoSource. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at InnoSource?

57% of InnoSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InnoSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (19) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 13 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "Great culture and great place to work" ((in 7 reviews)); "My team was nice" ((in 5 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 12 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "No room for advancement." ((in 4 reviews))

What are the top reviewed InnoSource locations?

Akron , Columbus , Dublin , Fayetteville , Pittsburgh , Hurricane , Independence , Coraopolis , Longview , Fairmont , Fort Wayne , Cleveland , Colorado Springs , Tampa , Topeka , Riverview , Atlanta , Gadsden , Huntsville , Danville , Virginia Beach , Phoenix , Tulsa , Dallas , Fairlawn , Rootstown , Uniontown , Groveport , Hilliard , New Albany

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InnoSource

InnoSource reviews

3.6

57% would recommend to a friend

(167 total reviews)

Chad Delligatti

73% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.7

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

InnoSource has an employee rating of 3.6 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InnoSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

4.0

Jan 23, 2026

Great work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and leadership, great training

Cons

Not great pay and no room for advancement

5.0

Jan 5, 2026

No Complaints

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

The position was fully remote, and I felt well supported by both coworkers and managers. I even had to take some unexpected time off, and they were super cool about it.

Cons

Couldn't stay once I moved out of their territory

5.0

Dec 8, 2025

Experience

It support

Recommend

CEO approval

Business Outlook

Pros

Good company, the pay is good and you can talk to management very easily. There is a lot of people that will help you as well if you have any questions.

Cons

No overtime, PTO is not the best only 8 hrs per month for first 5 years then 10 hrs/month. Does not carry over either.

Viewing 1 - 3 of 167 Reviews

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Jobs at InnoSource

Mail Clerk / Transaction Processor (Job #33311)

Customer Service Specialist (Job #33222)

Customer Account Partner (Job #33310)

Customer Account Partner (Job #33301)

Customer Service Representative (Job #33291)