Intelenet Reviews | Glassdoor

Intelenet Reviews

Updated Feb 12, 2020

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3.4
63%
Recommend to a Friend
82%
Approve of CEO
Intelenet Chairman & Managing Director Susir Kumar
Susir Kumar
253 Ratings
Pros
Cons
  • "Offers very less salary to experienced employees(in 25 reviews)

  • "Low salary have to worked at very(in 20 reviews)

More Pros and Cons
  1. "Best starting point in CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intelenet full-time for more than a year

    Pros

    Helpful trainers and supervisors, great administration.

    Cons

    Worst canteens service and pathetic administration of the same

    Continue reading
    Intelenet2019-06-06
  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Intelenet full-time for less than a year

    Pros

    Great hours, benefits. Training was great!

    Cons

    Lack of communication and consistently

    Intelenet2019-06-26
  3. "A very pleasant place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Work At Home Agent in Campbellsville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelenet full-time for more than a year

    Pros

    Work at home. Equipment supplied. Pleasant co-workers and caring, supportive management. Excellent communications with Manager. Performance-based commissions help the low wage.

    Cons

    Low wages that are aided by monthly commissions.

    Intelenet2019-05-13
  4. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intelenet full-time

    Pros

    nothing to say good about this

    Cons

    everything,,no culture,no management nothing ................

    Continue reading
    Intelenet2018-12-04
  5. "Work From Home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelenet full-time

    Pros

    Great benefits and compensation bonuses on Overtime hours. PTO hours are great and accumulate over time. Great leadership and team environment.

    Cons

    May be hard to earn a good income if only working this job. Not terrible at all just maybe a few dollars extra would be a better compensation. But nothing terrible.

    Intelenet2018-08-26
  6. "Call Center representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Operator in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intelenet full-time

    Pros

    I like a flexible schedule. I like good communication from management because sometimes the information helps to better assist customers.

    Cons

    Lack of confusion due to lack of communication

    Continue reading
    Intelenet2018-08-17
  7. "Good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Intelenet full-time

    Pros

    Hours dont change much anyway

    Cons

    Home work can be boring

    Intelenet2018-08-30
  8. "Travel Consultant on the Amex account"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Consultant in Fargo, ND
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intelenet full-time for more than 3 years

    Pros

    Not many, a lot of overtime, working from home.

    Cons

    Training is a joke- you learn nothing of what you will need to perform your job. TL's don't really give a darn about the Cm and do nothing but sit in a chatroom for their entire shift taking up to 30 mins to answer a question. Poorly run management staff who are lazy and incompetent. The Supervisor hold line is one to two hours, ridiculous.

    Continue reading
    Intelenet2018-09-09
  9. "travel advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intelenet full-time

    Pros

    work at home position - no commute

    Cons

    not reliable - does not come through on initial offers

    Intelenet2018-08-27
  10. Helpful (2)

    "Service Excellence Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Intelenet full-time

    Pros

    unlimited over time Work from home

    Cons

    Back to back calls New system they failed to train people on adequately

    Intelenet2018-06-27

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