InterDent Reviews | Glassdoor

InterDent Reviews

Updated September 14, 2017
45 reviews

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3.2
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Marshal Salomon
3 Ratings

45 Employee Reviews

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  1. "Happy employees are productive employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Phoenix, AZ
    Current Employee - Practice Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time (Less than a year)

    Pros

    I have been with InterDent just a few months, but I am so impressed with the compassion a corporate can have for its patients. I came from one of Gentle Dental's competitors and the theme behind their success is money...not patients. I'm so happy to work here and truly take care of my patients

    Cons

    We work long hours. The hours are compensated. Working here requires hard work to make dentistry convenient for the patients

    Advice to Management

    I've worked here too little time to advise management at this time


  2. "Practice Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager
    Current Employee - Practice Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time

    Pros

    Excellent Compensation and Benefits
    Benefits available after 60 days FT
    Excellent support/training from upper management
    Bonus system
    Opportunity for advancement
    Knowledgeable Mentors
    Great Culture
    expense reimbursement

    Cons

    Unable to remote access email/network from home

    Advice to Management

    Great support to practice management and positive mentorship. I've learned a lot about team building and metrics since working this position and the support for decision making is refreshing. It would be great to be able to access email and schedules from home.

  3. "I LOVE MY JOB!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Las Vegas, NV
    Current Employee - Practice Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time (More than 5 years)

    Pros

    Family oriented, always opportunity for advancement, fun and light work environment.

    Cons

    I personally do not have any complaints.

    Advice to Management

    Keep up the good work!


  4. "Great to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Vancouver, WA
    Current Employee - Dental Assistant in Vancouver, WA
    Recommends
    Negative Outlook

    I have been working at InterDent full-time (More than 3 years)

    Pros

    They will hire anyone and you can negotiate a decent wage, some advancement within the company if you stick it out.

    Cons

    Management shows favors when giving raises. Wages are lower then any other office/corporation.

    Advice to Management

    Pay your staff competitively and keep the ones you've trained. Lots of new right out of school great employees are trained and then venture off to better paying companies


  5. "Dental Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rda
    Current Employee - Rda
    Doesn't Recommend
    No opinion of CEO

    I have been working at InterDent full-time (More than 5 years)

    Pros

    You get your paycheck on time. You get decent dental insurance for your family.

    Cons

    Crazy work schedules, always short staffed, high dr. turnover, be expected to bend over backwards for a company that doesn't care about you. You will NEVER get a raise because they don't do yearly reviews. Upper management always changes because people move on or some cut throat employee gets them fired.The bottom line is production, not on making the employees feel appreciated. We've gotten 3 bonuses in the 5 years I've been here and half is taken up by taxes. Their 401 K sucks because they don't contribute anything.

    Advice to Management

    Appreciate talented employees who are willing to work their butts off for the company. Show appreciation not just lip service. Compensate assistants for their hard work we already accept low wages by working for Gentle Dental. They pay the lowest right alongside Western Dental. Most of us love what we do, but these corporations make it about the dollar and lose touch with reality.


  6. "I got more experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treatment Coordinator in Santa Rosa, CA
    Current Employee - Treatment Coordinator in Santa Rosa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InterDent full-time (More than a year)

    Pros

    Office staff was wonderful. I was able to learn a few things and get a lot of experience. They're a lot of office so you could transfer if needed.

    Cons

    Upper management could be demanding. They expect a lot out of an employee. You're on your own most of the time. You never really get completely trained. The pay wasn't that great.

    Advice to Management

    Stop trying to run the offices like western dental


  7. "Practice Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Phoenix, AZ
    Current Employee - Practice Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Freedom to problem solve situations for the practice and it's patients.

    Cons

    Lack of DSO support to ensure we can make thr practice patient friendly and profitable.

    Advice to Management

    Be realistic

  8. "Horrible Culture - Leadership team clueless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at InterDent full-time

    Pros

    Teams at the practice level are great people; That's honestly it.

    Cons

    Poor benefits, significantly below market compensation, very poor IT structure, zero career paths, nepotism is the norm, zero employee appreciation. The new CEO started last October and no one has heard from him. Directors are overworked, underpaid, and under trained.

    Advice to Management

    Get a new leadership team.


  9. "Dental assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at InterDent full-time

    Pros

    Benefits offered, pto, 401k, insurance.

    Cons

    Corporate seemed to care more about bottom line than patient care.

    Advice to Management

    Appreciate your providers more, dentists and hygienists... they are the ones that earn your money. Don't expect dentists to only provide one service to one tooth at a time while the patient commutes from over an hour away just because the office gets paid per office visit vs paid by services rendered, that is not in the best interest of the patient.


  10. Helpful (3)

    "Love this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Orthodontic Assistant in Seattle, WA
    Former Employee - Orthodontic Assistant in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at InterDent (More than a year)

    Pros

    Fair pay and benefits! The doctor was great and the team was as well. I liked that the team traveled, so everyday I was at a new office!

    Cons

    I never got a raise and the different offices had different cultures and ways of doing things. Lots of personalities at certain offices and no one likes when the ortho team is there. We were outcasts...

    Advice to Management

    Give yearly raises and reviews based on performance


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