InterDent Reviews | Glassdoor

InterDent Reviews

Updated November 13, 2017
51 reviews

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3.3
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Marshal Salomon
4 Ratings

51 Employee Reviews

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Pros
  • Very stable company, good benefits, many opportunities (in 3 reviews)

Cons
More Pros and Cons

  1. "Safety Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety Manager in Vancouver, WA
    Current Employee - Safety Manager in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time (More than 5 years)

    Pros

    Very stable company, good benefits, many opportunities.

    Cons

    Salaries may not be as competitive

    Advice to Management

    Competitive salaries


  2. "Good place to advance career in"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InterDent full-time

    Pros

    This company has been great to work for! I have been here for some time now and really enjoy going to work. Some days are really busy and hectic, but overall I love my job here. There are always opportunities to advance in your career as long as you are willing to learn and be flexible.

    Cons

    Sometimes short staffed so it makes for a very busy day

  3. Helpful (1)

    "Dental Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at InterDent full-time

    Pros

    When I requested a raise for a specialty poistion, it was granted no problem. The company allowed me too have gas compensation for traveling. The hours were okay. Most of the assistants are professional and pleasant to work with.

    Cons

    Did not ackowledge my frustrations about any/every situation, always deflecting my concerns.

    Advice to Management

    Respect your employees, there is a way to speak kindly and still get your point across. Communicate any changes so employees are not left feeling unappreciated and not wanting to be there.


  4. Helpful (1)

    "Great Growing Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at InterDent full-time (More than 10 years)

    Pros

    This company is growing. Great people and great Dr's.

    Cons

    I don't have cons to share


  5. Helpful (1)

    "Happy employees are productive employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Phoenix, AZ
    Current Employee - Practice Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time (Less than a year)

    Pros

    I have been with InterDent just a few months, but I am so impressed with the compassion a corporate can have for its patients. I came from one of Gentle Dental's competitors and the theme behind their success is money...not patients. I'm so happy to work here and truly take care of my patients

    Cons

    We work long hours. The hours are compensated. Working here requires hard work to make dentistry convenient for the patients

    Advice to Management

    I've worked here too little time to advise management at this time


  6. Helpful (1)

    "Practice Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager
    Current Employee - Practice Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time

    Pros

    Excellent Compensation and Benefits
    Benefits available after 60 days FT
    Excellent support/training from upper management
    Bonus system
    Opportunity for advancement
    Knowledgeable Mentors
    Great Culture
    expense reimbursement

    Cons

    Unable to remote access email/network from home

    Advice to Management

    Great support to practice management and positive mentorship. I've learned a lot about team building and metrics since working this position and the support for decision making is refreshing. It would be great to be able to access email and schedules from home.


  7. Helpful (1)

    "I LOVE MY JOB!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Las Vegas, NV
    Current Employee - Practice Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterDent full-time (More than 5 years)

    Pros

    Family oriented, always opportunity for advancement, fun and light work environment.

    Cons

    I personally do not have any complaints.

    Advice to Management

    Keep up the good work!

  8. "dental assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterDent full-time

    Pros

    benefits 401k, health vision pto

    Cons

    no reviews raises. Words of encouragement would be nice

    Advice to Management

    Value your staff, train managers


  9. "Insufficient Pay, Hours, and Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Dental Assistant in Puyallup, WA
    Current Employee - Lead Dental Assistant in Puyallup, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at InterDent full-time (Less than a year)

    Pros

    It's a corporate practice, so everything is well regulated, updated technology and equipment, and many locations to work at.

    Cons

    Everyone is underpaid. You will never even reach the state average (in this case, Washington), and hours are questionable. If the schedule isn't full, assistants are sent home. If they cancel, you're forced to take a longer lunch, come in later, or leave early. The benefits aren't as great as they seem, the medical hardly helps, the dental can only be used at Gentle Dental/InterDent, it takes a while to accumulate any PTO, and you can only request time off if you have the PTO to cover it. There's also little to no room for any kind of growth within the company. Pay between employees of the same title and experience is considerably unequal. Case in point, between myself (a lead dental assistant and the only assistant in my office) and another lead assistant (with the same amount of experience and who has a second assistant), I am being paid $3/hr less than her, and $2/hr less than her second assistant. My hours are also much weaker than her and, despite being full time, I don't even remember the last time I got 40 hours in a week.

    Advice to Management

    Pay the employees what they deserve and pay them the same as what others of the same title and experience have. In addition, certain managers need to be trained in having empathy and compassion for their employees, and learn not say such cold/callous things.


  10. "Great to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Vancouver, WA
    Current Employee - Dental Assistant in Vancouver, WA
    Recommends
    Negative Outlook

    I have been working at InterDent full-time (More than 3 years)

    Pros

    They will hire anyone and you can negotiate a decent wage, some advancement within the company if you stick it out.

    Cons

    Management shows favors when giving raises. Wages are lower then any other office/corporation.

    Advice to Management

    Pay your staff competitively and keep the ones you've trained. Lots of new right out of school great employees are trained and then venture off to better paying companies


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