Iowa Workforce Development Reviews | Glassdoor

Iowa Workforce Development Reviews

8 reviews

Filter

Filter


3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Elisabeth Buck
3 Ratings

Employee Reviews

Sort: Popular Rating Date

  1. "Iowa Workforce Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA
    Recommends
    Positive Outlook

    Pros

    Great place to work - awesome benefits

    Cons

    Lots of staff with many years of service are complacent


  2. "Human Resorces Aoociate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA

    I have been working at Iowa Workforce Development (More than 10 years)

    Pros

    Opportunity to help and to serve the citizens of the great state of Iowa
    Competitive salary in most job classifications

    Cons

    Imbalance in distribution of work in some divisions within the Agency
    little to no work life balance flexibility
    In being a public servant recognition and reward must not be an important factor for those that apply or considering employment
    Slow progress toward culture improvement

    Advice to Management

    Consider training current staff for future growth opportunities
    More focus on succession planning and placing the the right people in the right job
    Increase 6 month probationary period to 12-18 months


  3. "Career Development Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Dodge, IA
    Former Employee - Anonymous Employee in Fort Dodge, IA

    I worked at Iowa Workforce Development full-time

    Pros

    Fixed work day 8 to 4:30, no exceptions

    Cons

    Lack of leadership
    Supervisor worked remotely and was unresponsive

    Advice to Management

    High turnover


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great Benefits and Pay - Customer Relations Needs Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IWD Administrative Assistant
    Current Employee - IWD Administrative Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Iowa Workforce Development full-time (More than a year)

    Pros

    As the title indicates, the job appealed to me for the rate of pay and benefits. My manager was about 5 hours away from my office, so it was nice being able to work independently and without someone over my shoulder so to speak - loved my office, business was slow in my particular position but an overall pleasant work environment ... until I was transferred.

    Cons

    Upon being transferred to a larger metro area, I noticed the level of customer service to people seeking assistance with unemployment or work related issues was very much below what I was used to, and it was almost disheartening. I pride myself on good customer service, and the IWD agents seemed so "jaded" in their positions they treated everyone like a bum looking for handouts. Not impressed by that behavior at all.

    Advice to Management

    Teach your agents that people, regardless of whether they are paying customers or not, are still deserving of human decency and the minimal level of customer service that one would expect going into any fast food restaurant. They get paid at least double the average food crew worker ... they should provide service equal to their rate of pay.


  6. "It was great going to work to assist those looking for work, but we were always short staffed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workforce Advisor in Des Moines, IA
    Former Employee - Workforce Advisor in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Iowa Workforce Development full-time (More than a year)

    Pros

    Helping to getting out of work Iowans back to work, or increasing their job training skills.

    Cons

    Lack of additional trained staff member to better assist the clients. Too many daily breaks for some staff and supervisor's who smoked.

    Advice to Management

    If management would have spent more time listening to their employees to address the short-term problems maybe it would have been a better company to work for.


  7. "Great place to work! Good benefits and reasonable work hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Davenport, IA
    Current Employee - Anonymous Employee in Davenport, IA
    Recommends
    Approves of CEO

    Pros

    Good benefits (health insurance, vacation and sick leave).

    Cons

    Beginning wage base is lower than expected.

    Advice to Management

    Appreciate feedback given by Manager. Enjoy working at IWD!


  8. "Stable but with a warning"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Des Moines, IA
    Current Employee - Market Research in Des Moines, IA
    Recommends
    Approves of CEO

    Pros

    Decent Pay, great benefits and a stable job. Great for underachievers and people those that want max amount of time with family.

    Cons

    Can be a toxic environment for overachievers and those that want a future. Bureacracy often kills any enthusiasm you might have brought with you. Little control over your future.

    Advice to Management

    get out from under the union contract and convert to a meritocracy. Thin out the people that have been there 20+ years but don't do anything.


  9. "When it's good it's good but when it's bad it's bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist IV in Des Moines, IA
    Current Employee - IT Specialist IV in Des Moines, IA

    Pros

    The pay is good and the retirement is great. The job also is of benefit to the state of iowa so I'm doing something useful with my abilities.

    Cons

    There is a communication problem with management. There is a great deaal of stress with this and deadlines.

    Advice to Management

    Treat everyone the same. Don't have favorites. Promote fairly. Let me do my job without ridiculous rules.