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JM Lexus

Engaged Employer

JM Lexus

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JM Lexus Reviews

Updated May 15, 2023

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Found 40 of over 41 reviews
3.7
61% Recommend to a Friend
40% Approve of CEO

Found 40 of over 41 reviews

3.7
61%
Recommend to a Friend
40%
Approve of CEO
JM Lexus VP and General Manager Mark Hoppe (no image)
Mark Hoppe
8 Ratings

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Top Review Highlights by Sentiment

Pros
  • "You'll never go anywhere else and find a company paying that much for a valet and the benefits are great.(in 9 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Na

    Mar 15, 2023 - Lot Attendant in Tucson, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a good wenvieonment

    Cons

    There are no cons for lexus

    Continue reading
    Be the first to find this review helpful

    JM Lexus Response

    Thank you for taking the time to leave a review!

  2. 4.0
    Former Employee, more than 1 year

    Great company

    May 15, 2023 - BDC in Smyrna, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, work life balance, pay, opportunity to move up

    Cons

    Working Saturday’s, no other complaints

    Be the first to find this review helpful

    JM Lexus Response

    Thank you for taking the time to leave a review. We are thrilled to read your positive comments about your experience!

  3. Join the JM Lexus team
    See Our Latest Jobs
  4. 5.0
    Current Employee

    Great Company

    Aug 22, 2022 - Accounting Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent benefits and culture. Forward thinking leadership Associate centered activities and events Regular merit increases and reviews A lot of training and opportunities to learn

    Cons

    Advancement is very limited Difficult to change jobs once you are there Definitely a favoritism when it comes to who gets to move forward , almost as though it was designed they go though certain steps in order to prove they started from the bottom. Even if you have proven skills, you need a degree to land the job.

    Continue reading
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    JM Lexus Response

    Talent Acquisition Coordinator

    Thank you for taking the time to leave a review. We are thrilled to read your positive comments that you have shared! Feel free to let us know how can "We Do It Better!" by visiting our HR Department or reaching out to your Leadership.

  5. 2.0
    Former Employee, more than 3 years

    It’s nothing like the reviews of the corporate company.

    Apr 28, 2022 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Many of the benefits available are really good for being in a dealership. They know how to hire great people.

    Cons

    Management could be a lot better. They take a reactive approach where leadership could greatly improve. The pay for the amount of work is made up in “benefits.” It’s like waiting for a tax return on money already earned. Expect to work harder until you realize upper management doesn’t show appreciation for the effort. If they did, you would feel like they are working just as hard.

    Continue reading
    1 person found this review helpful

    JM Lexus Response

    Talent Acquisition Coordinator

    We are happy to hear you were satisfied with the benefits offered. We would like to learn more about your concerns about management. This is important to us and this is not the type of feedback we frequently hear. Please feel free to email me your contact information to talentacquisition@jmfamily.com directly to discuss further. We appreciate your feedback.

  6. 5.0
    Former Employee, more than 1 year

    good

    Mar 31, 2022 - Manager in Little Rock, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice stuff, good atmosphere etc

    Cons

    Very happy with whork there

    Be the first to find this review helpful

    JM Lexus Response

    Talent Acquisition Coordinator

    Thank you so much for sharing your feedback!

  7. 5.0
    Current Employee

    Amazing

    Mar 25, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing place to work yes

    Cons

    Bathrooms were bad good diff

    Continue reading
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    JM Lexus Response

    Talent Acquisition Coordinator

    Thank you for taking the time to leave this review. We would welcome additional feedback. Please feel free to email us directly at Talentacquisition@jmfamily.com.

  8. 5.0
    Current Employee

    Premium Dealer

    Mar 9, 2022 - Inventory Specialist in Margate, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, pay, profit share, discounts

    Cons

    schedule, growth, social, work load,

    Continue reading
    Be the first to find this review helpful

    JM Lexus Response

    Talent Acquisition Coordinator

    We would like to learn more about your experience to better understand the situation. Please contact us at talentacquisition@jmfamily.com so that we can speak directly regarding your concerns.

  9. 4.0
    Former Employee, more than 1 year

    Great

    Feb 13, 2022 - Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Life work balance was great

    Cons

    Micro managing was annoying but not terrible.

    Be the first to find this review helpful

    JM Lexus Response

    Talent Acquisition Coordinator

    Thank you for leaving your feedback!

  10. 1.0
    Former Employee, more than 8 years

    Poorly managed corporate dealership ran by the HR department

    Sep 19, 2021 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    JM entices its associates with a great benefits package as part of its entrapment of the talent-less; inexpensive healthcare, dental, 401k, short term and long term disability coverage and profit sharing.....I'll talk about the latter below.

    Cons

    I worked at this store for almost a decade. It started off nice but went downhill sharply half way during my tenure. During that time the number of associates I saw churn through this dealership was staggering and close to record setting even for an industry with high turnover. The political theater was the worst I've seen in a dealership. The work environment toxic. You were either in the boys club or not. The turnover was high for one main reason .....the management team and the HR department.....two of the worst I've ever seen! Did I mention the (well) below industry standard pay plans that changed 4-6 times a year, each one worse then the last? How about the facility, owned by one of the wealthiest corporations in the country, which is quite literately falling apart and was last overhauled 20 year ago? Imagine selling brand new Lexus after sunset by flashlight because your store owner is too cheap to replace the lot lighting.....I did it! How about the GM who was on vacation for 10 years..... and clocked less then a days work each month... must have been nice while I was there working 90 hour workweeks! How about the corporate parent who preached integrity and honesty yet hired a bunch of professional scam artists in management who installed their 'friend's' detail company or body shop supplier just to get a cut of the action. You might ask who was left actually working at the store.... it was none other then the talent-less middle-of-the-road 'company man' (or woman) who were just there for the benefits, living each day just below the political radar. Any one with top talent....and I worked with a LOT....the top 1% of the industry....left normally by the 16th pay plan cut or by the time the boys club teamed up seeing them as a threat and pushed them out the door. Say one thing wrong or maybe you missed one part of your pay matrix (rolling average or PVR or anything minor) and you were sure to be 'written up'....and you can be sure that write-up would come just before your eligible for a promotion, bonus or merit increase which would ensure you wouldn't get it. Get 3 write-ups in 6 months and you'd win a GSM/Director beat-down session about how you were about to be terminated if you didn't become a cool-aid drinking company man and fit in the boys club that ran the show. The mind games they played were hysterical yet they seemed to work on most of the lower IQ staff. The HR department......yup all 7 of them.....were the ones who actually ran the store. Might there be something seriously wrong with your store if you need 7 HR reps...oh YES. 'Management' if you could call it that, was simply terrified to actually manage because anyone was free to make up baseless false accusations and report you the HR department who would be sure to assume you were guilty until proven innocent. Now lastly I mentioned I would talk about the profit sharing....sounds nice yes....what a great corporate ploy to keep people employed after underpaying them for the prior year....and best of all how about the 'job elimination' that would occur just one day before November 1st....the annual bonus cutoff.....isn't 'at-will' employment great?

    Continue reading
    2 people found this review helpful

    JM Lexus Response

    Talent Acquisition Coordinator

    We appreciate your feedback. We regret the experience that has been reported. We take pride in our longstanding Open-Door policy and encourage all associates to connect with any member of leadership or HR to express concerns.

  11. 3.0
    Former Employee

    Pays well but A LOT of work

    Feb 9, 2021 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pays well; good benefits; ad-hoc bonuses and spiffs

    Cons

    Very poor work-life balance; only as valuable as you produce

    Be the first to find this review helpful

    JM Lexus Response

    We are happy to hear your positive feedback around our benefits/salary. We would like to learn more about your comment regarding the work-life balance. It's very important to us to hear back from you about your experience. Please feel free to email us your contact information at talentacquisition@jmfamily.com so that we can discuss further with you. We appreciate you taking the time to leave a review!

Viewing 1 - 10 of 40 Reviews
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JM Lexus Reviews FAQs

JM Lexus has an overall rating of 3.7 out of 5, based on over 41 reviews left anonymously by employees. 61% of employees would recommend working at JM Lexus to a friend and 56% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, JM Lexus employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at JM Lexus. This rating has improved by 1% over the last 12 months.

61% of JM Lexus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated JM Lexus 3.2 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at JM Lexus to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.

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JM Lexus

399 days ago

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JM Family brings our family to "Bring Your Child to Work Day"!
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Glassdoor has 41 JM Lexus reviews submitted anonymously by JM Lexus employees. Read employee reviews and ratings on Glassdoor to decide if JM Lexus is right for you.