JSX reviews

They keep you at 14 day minimum guarantee. It’s nice they guarantee 14 days but most months they only give everyone that many and you can’t drop bellow 14 days. Everyone wants to work and pick up days but no one can. They pay Daily $165 and have been working us 11-12 hour days. That’s $15 an hour all the big airlines pay more than that. You do get $100 extra at 12 hours but they try to keep you just under 12 hours. Corporate is so disconnected from the day to day operations they think things work a completely different way then they do. They are quick to give warning for being sick, and fire quickly. Super high turnover rate here and they can not keep good help. No one makes enough in day to Day operations (flight and ground crew) to enjoy their benefits. All management is under qualified for their positions and have no idea what they are doing. The company culture is toxic and is about who you know.

Training is poor, communication of any new process is poor, as fall out they blame policy and procedure fails on line level staff over and over. They do no think through new policies and blame line level staff for problems as those are discovered. There is excessive turnover as they have a culture of writing up line level staff for middle-management errors. Middle management spends too much time watching surveillance cameras and literally laughing at line level staff (they did this during my initial hire training, ruing recurrent training and at other times while during my employment) instead of grooming and training team members to be better. As a result staff turnover is excessive, excited new staff moral gets knocked down fast. Both of which is hard on the more Senior Staff that ends up running ragged to compensate for untrained employees. This dynamic makes working there exhausting. You can NEVER get time off. I was initially hired part time and would work 35-55 hours per week. The scheduling is brutal. They will do things like: Schedule you to work until 1am, then have you work the next morning at 8am. They will knowingly schedule your 8 hour shift from 1pm to 8pm, knowing you will get stuck working until 12pm for scheduled later flights. They will beg you to cover shifts....all of this is because they are ALWAYS short staffed. This is also why you are not able to get paid time off ever. I worked there two years and hoped the experience would get me into another airline. It did not work so far. Pay is low, which I was fine with, until I realized we would never have a fully trained team due to middle management undermining line level staff.