KCSA Reviews | Glassdoor

KCSA Reviews

Updated October 9, 2017
22 reviews

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3.1
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Todd Fromer
3 Ratings

22 Employee Reviews

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  1. "Great company to grow in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KCSA full-time

    Pros

    KCSA is a great company to learn and grow. Leadership is invested in the professional development of the staff and growth of the company. Accounts are very hand-on so there is plenty of opportunity for the junior staff to learn new skills. The company acknowledges and rewards hard work and also has a great work/life balance (if you are on vacation, you are on vacation). It is an amazing and supportive environment, surrounded by creative and hardworking people.

    Cons

    Fast-paced environment and clients can be challenging, but that goes without saying in this industry.


  2. "No set management practices in place. It's like working at a 45 year old start-up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at KCSA full-time (More than 3 years)

    Pros

    They allow junior staff to do extra work to get experience.

    Cons

    The managing partners yell at each other a lot. They create processes, but get too busy to keep up and actually implement them. Major lack of communication at the firm, which is ironic for a communications firm. Their idea of a holiday present/bonus is a blanket, sweatshirt or a beach chair with the company logo on it.

    Advice to Management

    Hire an HR/Office manager to run the day to day work. Start talking to each other instead of yelling. Promote the junior people who deserve it - or they will leave for greener pastures.

  3. "Great opportunity to learn/needs internal organization"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Accounts are run in a very hands-on fashion- allowing junior staff to learn. Managers make themselves available to junior staff with questions, etc.

    Cons

    It is a small company, and needs more internal organization. It often seemed like they were often fixing issues that could have been avoided.

    Advice to Management

    Designate someone to really learn and conduct the work of running a business, instead of assigning duties across the management team.


  4. "Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Transparent, Respectful, Acknowledge hard-work, Approachable management

    Cons

    Needs a little more structure and discipline


  5. "Investor Relations Agency Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in New York, NY
    Former Employee - Senior Account Executive in New York, NY
    Recommends
    Positive Outlook

    I worked at KCSA full-time (More than 3 years)

    Pros

    At KCSA, it feels like you're part of a family. I've always been honest and open with my managers and they were very receptive to my feelings and needs. There's a lot of face-time with clients and it's always important to set a good impression. Todd, one of the managing partners, always recognizes when you're showing initiative during these time of face-to-face meetings.

    Cons

    You have to nudge management to pay attention to emails/work several times. You have to be proactive and take responsibility for your actions at a very low level.

    Advice to Management

    Do a better job of recruiting the right talent and be more forward-thinking with clients.


  6. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in New York, NY
    Former Employee - Senior Account Executive in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at KCSA full-time (More than a year)

    Pros

    Interesting companies across all industries. Fun coworkers. Knowledgeable peers.

    Cons

    Frat house mentality. Some overseas clients expect more than their contract provides. High turnover.

    Advice to Management

    Cherish your good workers


  7. Helpful (1)

    "IR Slop Shop with Bankrupt Clients (Financially and Morally)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They promise a pretty nice salary and a bonus you'll probably never see.

    Cons

    - Cheap clients (firm will take on anybody)
    - Clients no one wants to meet with (small, unknown, no business, not profitable)
    - Senior Management team not that experienced with IR (you won't learn anything here)
    - A firm that specializes in cold calling

    Advice to Management

    Not much advice to be given here except raise the standards at which they will take on clients. But they value the dollar (budget) over everything here and in a dying industry, they have no choice but to take whatever they can get to pay the bills.

  8. Helpful (2)

    "Entry-level smile-and-dial shop, but good start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KCSA full-time

    Pros

    Lots of hands-on experience. Good client exposure. It’s a decent place to start out in the business. Nice offices.

    Cons

    Lots of infighting. Shady client base. Very high turnover. fraternity atmosphere.

    Advice to Management

    Make decisions more transparent


  9. Helpful (2)

    "Hectic and Unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Market Research Analyst in New York, NY
    Former Employee - Technical Market Research Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The culture is very open and much like a start-up. It is very horizontally integrated so it's never difficult to talk to upper management

    Cons

    No one really knows what they're doing because of the high turn-over rate. It is very disorganized and inefficient - communication is always through email and there is a lot of miscommunication.

    Advice to Management

    Care more about your employees and realize that you're not communicating your business goals to your employees.


  10. "KCSA: A Great Place to Learn and Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KCSA full-time (More than 5 years)

    Pros

    KCSA is a great company to grow up in; it is a meritocracy that promotes and reward professionals who are entrepreneurial, hard working and results-driven. The company has an "open door policy," and senior management is willing to take the time to teach employees to help them learn more about clients and the trade. The senior management team values work-life balance, which is great - if ever an employee is ill or has to deal with a personal matter, they are extremely understanding. After five+ years here, KCSA really feels like family; the whole team - from the CEO and partners to the junior staff - is helpful, smart and supportive.

    Cons

    We often get challenging clients or clients with small retainers that demand a great deal of attention (but I think this is just the nature of the industry). At times, some accounts feel understaffed, which I think could be remedied by building out the middle management levels (SAE, AS, AD) to support managers more and guide juniors.

    Advice to Management

    I got along well with all the partners and the CEO. A couple pieces of advice to consider: invest more readily in supplemental education for employees (conferences, summer courses), at times those were hard to get approved or rejected because a price tag was slightly high. Build out the middle management team - these people are doers and thinkers and will really help the managers to have people to lean on.


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