Keystone Automotive Operations Reviews | Glassdoor

Keystone Automotive Operations Reviews

Updated June 26, 2017
65 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Ed Orzetti
39 Ratings

65 Employee Reviews

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Pros
  • Good pay, good coworkers, and great lower level management (in 4 reviews)

  • Great place to get your workout on (in 4 reviews)

Cons
  • Long Hours, and physically demanding (in 6 reviews)

  • Upper management sucks, two face, back stabbing yucks (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great people, great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, KS
    Current Employee - Anonymous Employee in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Keystone Automotive Operations full-time (Less than a year)

    Pros

    The people that work here are the BEST. The company itself is moving in a positive direction. If you put in the effort and time, you will be compensated for it! They take care of their employees.

    Cons

    The warehouse can get hot in the summer months.

    Advice to Management

    Keep making your employees #1 and you will go far!


  2. "outside sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Keystone Automotive Operations (More than 8 years)

    Pros

    great coworkers, fantastic inventory and sales staff

    Cons

    Upper management not passionate about industry, typical private equity ownership

  3. "Cube Delivery Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Spokane, WA
    Former Employee - Delivery Driver in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Keystone Automotive Operations (Less than a year)

    Pros

    Plenty of windshield time , great customer interaction, main corporation seems well organized with plenty of corporate education courses

    Cons

    DOT is always a ominous cloud for drivers getting logbook HOS fines if DOT ever got ahold of the companies GeoTab records showing far more driving hours then the mid-management has drivers put in their logbooks or manifests it would be bad for the driver.. Tend to regularly violate state law WAC 296-126-092, particularly section 2 & 3 as well

    Advice to Management

    DOT E-logs in all cube delivery vehicles as hired drivers rarely know DOT regulations to drive non-cdl CMV legally out side the state


  4. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Exeter, PA
    Former Employee - Delivery Driver in Exeter, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Keystone Automotive Operations full-time (More than 5 years)

    Pros

    Great pay for the work.

    Cons

    Long hours, management trusts no one, benefits have become expensive.

    Advice to Management

    Listen to your front-line employees and make sure those above you hear their concerns and suggestions.


  5. "Keystone automotive review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Exeter, PA
    Former Employee - Warehouse Associate in Exeter, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Keystone Automotive Operations full-time (More than a year)

    Pros

    Exeter warehouse. Good co workers to be around with. Good if you like overtime.

    Cons

    Exeter warehouse. Very selfish and horrible management especially from the receiving side. Very degrading place that lies to you and don't treat their employees like human beings. Wouldn't recommend this place to my worst enemy. Overtime is forced on people and they have really screwed over their employees a lot in the past and present. The quota is unrealistic and do not care when you try explaining yourself to them. You'll always be in the wrong and never will be right in their eyes.

    Advice to Management

    Actually show consideration to your employees and show appreciation. Give realistic goals for people to hit.


  6. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Supervisor in Flower Mound, TX
    Current Employee - Warehouse Supervisor in Flower Mound, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Keystone Automotive Operations full-time (Less than a year)

    Pros

    Compensation package, there is really nothing else.

    Cons

    Working conditions, shift, borderlining abusive to hourly associates (work them like slaves) i.e mandatory overtime, workload....inconsistent policies.

    Advice to Management

    be nicer to your hourly associates, treat them as human being. Invest in the facility and training program.


  7. Helpful (1)

    "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Exeter, PA
    Former Employee - Buyer in Exeter, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Keystone Automotive Operations full-time (More than 3 years)

    Pros

    Great people to work with. Pay wasn't bad either. If you showed interest in furthering your career in the company it seems they did their best to make it happen.

    Cons

    Usually felt overworked. Too much do do with not enough people. Company can do this backward or old school which made it seem like the work was harder than it had to be.

    Advice to Management

    If you're going to expect non management employees to work overtime, take them off salary.

  8. "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Sumner, WA
    Former Employee - Delivery Driver in Sumner, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Keystone Automotive Operations full-time (Less than a year)

    Pros

    My manager robert was the best people person I have ever worked with

    Cons

    Really long days bad traffic getting back to work address

    Advice to Management

    Give Robert a raise


  9. "Hopefully the culture had changed!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Dallas, TX
    Former Employee - Inside Sales in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Keystone Automotive Operations full-time (More than 3 years)

    Pros

    You get work with a lot of automotive brands and shops in the aftermarket. You have the distinct advantage of selling from the largest inventory pool in the country. The employees are great under management. You have access to one of largest automotive aftermarket networks in the country. Use it! If you're passionate about the industry, can quickly build trust and relationships, can turn a no into yes, and making real money is not a concern, this is for you. Dress code is enforced.

    Cons

    If you're looking to make real sales money, this is not for you. Promotion from within is very slow and slim, even if you are very motivated. They convey a culture that thrives on not compensating their employees while expecting them to sell millions of dollars in product. Even if you create substantial results good luck getting a raise. The bonus system is a joke. It's not a real sales environment in the least. They don't dangle the carrot, it's tied to the back of your neck and you might get a bite if you're really lucky. If you don't live or are willing to move to Exeter, PA, good luck getting promoted. Even the regional management comes from PA. or is hired externally. I rarely saw promotion from within during my stint at the company,. Hopefully being acquired by LKQ solved a lot of the pain points of being an employee and has offered a lot more opportunities for promotion.

    Advice to Management

    It's time to start transitioning management and letting the young guns have more control. Drive a culture that is conducive to today's employee. Don't have offices in metro areas, if you don't want to pay a metropolitan livable wage. Cost of living and inflation is real. Care about your employees first and your employees will care for the company. Just because you weren't in the military or don't have an MBA, doesn't mean you're not intelligent, not loyal, or unteachable. Your employees are real people with real families and so are your customers.


  10. "Stay classic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Kansas City, KS
    Current Employee - Delivery Driver in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, good coworkers, and great lower level management. Fairly easy job to learn.

    Cons

    Mid to high management tends to those people away rather quickly. While easy to learn, because rules and regs consistently change its slightly difficult to master

    Advice to Management

    Invest in your staff. Even mediocre workers given time are great assets


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