So many key principles talked about, but the ELT do not live up to them
So many different competing systems and processes - not streamlined or easy to learn
Staff not suitable for their roles do not get held accountable. If you are a bad fit expect to stay working here forever
Processes take such a long time, no streamlining
Loved the interactions with the residents
Other staff were mostly friendly
Cons
Extremely poor induction and training programs
Negative team culture - they don't live by their values
Lack of systems (duplication), policies and procedures
