LocalVox Reviews | Glassdoor

LocalVox Reviews

Updated Dec 28, 2018

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Found 60 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
53%
Approve of CEO
LocalVox CEO Jim Continenza (no image)
Jim Continenza
17 Ratings
Pros
  • "Good place to get your feet wet in the digital marketing industry but not a place to stay(in 3 reviews)

  • "(in 3 reviews)

Cons
  • "The sales floor is a revolving door, and no one in upper management really cares who you are(in 5 reviews)

  • "Now that they were bought out by The Berry Company it will only get worst(in 4 reviews)

More Pros and Cons
  1. Helpful (2)

    "Exactly what you should be looking for in a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Digital Account Coordinator in Dayton, OH
    Recommends
    Positive Outlook

    I have been working at LocalVox for less than a year

    Pros

    When I first came to LocalVox the company came across as being stuck a bit of a rut, which seemed to be due to previous employees that had come into the company and did not want to work. That has now changed, and most of those employees have moved on to other jobs outside of LocalVox, realizing this was a career where you needed to actually try to succeed in helping out small businesses. Personally, I have been... working for LocalVox for 8 months and could not be happier with where I am. The supervisors are experienced, knowledgeable, friendly and genuinely care about my career goals, whether in the company or not. LocalVox offers insights into digital marketing that I had not previously experienced at past jobs, and really takes the time to train each individual that starts with the company. Plus, there is so much opportunity for growth within. I would recommend serious consideration for a job with LocalVox to anyone who is offered. You won't regret it, and if you work hard, then you will be rewarded.

    Show More

    Cons

    The only con would be where the company was when I first started, but like I said, in the pros, that has already changed drastically.

    Advice to Management

    Keep hiring intelligent, hard-working employees and this company will continue to grow.

    LocalVox2015-06-19
  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Doesn't Recommend

    I worked at LocalVox full-time for less than a year

    Pros

    Nice coworkers, nice office in nyc

    Cons

    Management lies about how much you can make and the scope of the product

    LocalVox2018-12-28
  3. Helpful (1)

    "Tech moved too for product to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at LocalVox full-time for more than a year

    Pros

    Great Business Environment to work in. (remotely from home)

    Cons

    Product Development took too long

    LocalVox2017-12-24
  4. "Content Contributor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Content Contributor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LocalVox

    Pros

    Decide your own work load

    Cons

    Stringent Lack of direction Few Resources

    Advice to Management

    Give better direction

    LocalVox2017-01-09
  5. Helpful (8)

    "Unethical Business that Delivers a Bad Product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LocalVox full-time for less than a year

    Pros

    Job interview process was incredibly easy...probably should have been a warning sign. Team was young (and inexperienced), but were eager to please management.

    Cons

    Was told by manager after being hired that they like to stretch the truth about being a Google partner when speaking with clients. Product is nothing to be proud of--paying to have bad writers put together shoddy content to flood local SMB online catalog and ill-trained web designers to put together cookie-cutter websites. The product and methods used to retain clients left me feeling that I was working for a shady,... blackhat SEO organization.

    Show More

    Advice to Management

    Be ethical! Care about providing something of real value to clients--not just squeezing profit out of unsuspecting, uninformed clients.

    LocalVox2016-10-26
  6. Helpful (8)

    "Vivial vs localvox"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LocalVox full-time for more than 3 years

    Pros

    This is strictly just to inform people about the name. I know people that work there still very well and it's not fair to tell people wrong info.

    Cons

    Vivial didn't acquire localvox - they just changed their name. Same company same people same product. I haven't worked there in a year or so but this is facts.

    Advice to Management

    Stop lying

    LocalVox2016-09-25
  7. Helpful (4)

    "So many better options out there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at LocalVox full-time

    Pros

    -Salary plus allowances essentially made it a 51k base -Cool views of Paul Brown Stadium -If you get a few inbound leads, you can knock out a few easy sales

    Cons

    -The Cincinnati LV team was completely ruined when oversight was given to a branch manager -HIgh turnover, unreasonable expectations, cutting base salaries and cutting inbound leads - "What have you done for me this week?"attitude. Fail to see talent, retain talent and PAY talent.

    Advice to Management

    For the Cincinnati office, reset your expectations. You budget the sales quotas off of a team that was there 2 years ago and set the bar high. Keep that branch management (print media) completely away from the LocalVox team.

    LocalVox2016-07-10
  8. Helpful (8)

    "Where dreams go to die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LocalVox

    Pros

    Young team of nice people on the localvox side. Everyone leaves at 5 on the dot.

    Cons

    All they care about is the bottom line. They're happy to stretch employees as thin as possible and make them serve up a bad product, even though the customers are very vocal about feeling ripped off. The Dayton office is drab and decoration isn't allowed. It's like sitting in a prison cell but you have to listen to 50 people talkin on phones at the same time. You can't concentrate with the constant distractions of... the open cubicle floorplan. They track your call times to make sure you're up to quota, so beware of the Account Coordinator position - it's really a customer support position. Some ACs have over 200 clients, and the Social Managers now have 40 clients, which is completely insane. They give promotions without raises, but promotions are extremely rare. People are quitting at an incredibly high rate. The content is bad, the products are bad, the morale is bad. The parent company - Berry - just rebranded to Vivial, but they keep buying products that have failed and try to fix them. It's not working. Save yourself - don't work here.

    Show More

    Advice to Management

    You'll keep losing employees at the current rate if something doesn't change for the better.

    LocalVox2016-06-13
  9. Helpful (6)

    "Terrible Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
     
    Doesn't Recommend

    I have been working at LocalVox

    Pros

    Once you get the hang of writing in the idiosyncratic LocalVox style, you can bang out a piece in ~20 minutes, which makes the low pay ($15 per post) not so bad, from an hourly rate standpoint. Good, mindless work for commercial breaks on TV. They pay on time, and those small posts do add up to a significant chunk of change. Two-day turnaround is nice and reasonable.

    Cons

    All of that is ok if you can stomach the total lack of communication. As another reviewer pointed out, the directions for each post are error-filled, self-contradictory, and often information-free. You have to do a lot of guessing — and then be willing to get dinged by an editor who had a different interpretation of the style/tone asked for or what the suggested title actually meant. The trouble here is that there... is no mechanism for communicating with the editor, and you only get feedback after the fact — and only if you hunt through a baroque and not terribly useful Salesforce page to get it. Chances are good it’s only going to frustrate you, so why bother? They’ve also recently increased the minimum word count with no increase in pay, so there’s that.

    Show More

    Advice to Management

    Add a word counter and basic spellchecker to your glitchy writing platform. For the love of god, make sure someone looks over the directions to see that they are clear and make sense instead of just adding contradictory notes at the end. Find a way to allow the writer to respond to an editor’s feedback, because it seems they could use a heavy dose of consistency over there.

    LocalVox2016-04-11
  10. Helpful (4)

    "Sales Represantative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LocalVox full-time for more than a year

    Pros

    High volume sales culture gives reps the ability to learn sales quickly Product appeals to a mass market of which sales reps have a flexibility to pursue themselves Good commission structure and sales contests keep reps motivated The team utilizes a strong set of technology applications

    Cons

    Quick turnover among sales reps and sales directors Once a sale is closed the integrity of the sales rep is at the mercy of account coordinators who are demotivated and neglect accounts - some are truly overwhelmed with way too many accounts to overlook 98% cold calling into an industry that despises telemarketers and the topic of internet marketing Limited access to information regarding non-core products

    Advice to Management

    Focus on improving sales/marketing operations (salesforce data, lead generation, etc) and make improvements to the platform (content teams, account coordinators)

    LocalVox2016-04-13
Found 60 reviews