MAACO Reviews | Glassdoor

MAACO Reviews

Updated March 23, 2017
17 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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David Lapps
7 Ratings

17 Employee Reviews

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  1. "Estimator/Front Office Manager/Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Baytown, TX
    Former Employee - Former Employee in Baytown, TX
    Doesn't Recommend
    Approves of CEO

    I worked at MAACO full-time (More than a year)

    Pros

    The crew at this location is amazing, they are a small shop of about 7-8 workers and everyone gets along great. The office atmosphere is nice, 80% of the people who walk in here are really good down home people. I didn't have to actually "sale" people a paint job, I got to help them make an informative decision based on what they show and tell me about there vehicle.

    Cons

    This place lacked structure and organization. They expect you to stay organized and on top of all the paper work but they have no systems in place to guide you. If you want things done a certain way then you should implement systems that reflect that and train accordingly. The pay wasn't horrible but its definitely not great either, there are no benefits, you are paid as an independent contractor which means you have to 'PAY IN' when tax season rolls around. I got a lunch break every other day but theirs enough down time to where its not a huge issue but it still was an issue none the less. Your paid on a salary scale so you are technically not getting paid for the hours you work, I work between 46-52 hours a week and make $450.00 even, no matter what.

    Advice to Management

    Implement systems that will make the shop more efficient, hold people accountable more often, and most importantly BE AT THE SHOP MORE. That last one is more important then most small business owners realize.


  2. Helpful (1)

    "Good People and Franchisee's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good people to work with

    Cons

    Communication could be better. More training for the trainers.


  3. Helpful (1)

    "a"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    none at all i guess

    Cons

    this company will go out

    Advice to Management

    a


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Maaco Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Car Detailer in Alpharetta, GA
    Current Employee - Car Detailer in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at MAACO full-time (Less than a year)

    Pros

    Great job for a high stamina individual, fast pace work environment.

    Cons

    Priorities tend to change like minute based seasons & in my own words & at this particular Company, is the root of all evil. Combine that with a naturally aggressive boss & matters just can't get worse.

    Advice to Management

    Please try to keep employees up to date on new or changing priorities. When talking to employees, treat (show) the same respect they show you. As a Maaco employee, I Strongly Advise that urgent messages are delivered directly from management to employee to yield desired results.


  6. Helpful (1)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Support
    Current Employee - Operations Support
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck? non really looking to get out.

    Cons

    They sell franchises and offer no support. Franchisees are simply a revenue stream. My prior experience was selling auto parts and with one months training, the same sales training offered to new franchisees, suddenly I am supposed to offer franchisees operations support. No one on my team really has any collision shop expertise from the VP all the way to the frontline. Franchisees are on their own.

    Advice to Management

    Do something for your Franchisees.


  7. Helpful (2)

    "Employee"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work. I learned a lot while working the paint line. Weekly pay and good benefits after 90 days. Lots of room for growth

    Cons

    The shops aren't always the most health friendly. The sanders get a lot of pressure put on them to finish a car in an hour but sometimes it's not a realistic expectation.

    Advice to Management

    Work out a better completion time for different cars and trucks.


  8. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast pace. Automotive field environment

    Cons

    Long hours. Tech support. Tech issues

    Advice to Management

    Work in shifts


  9. Helpful (1)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of professional freedom to run the business side.

    Cons

    National advertisements tie hands to a certain lower spending clientele.

    Advice to Management

    Remember to support your local franchisees better.


  10. Helpful (1)

    "It was a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Painter in Detroit, MI
    Current Employee - Painter in Detroit, MI
    Recommends
    No opinion of CEO

    I have been working at MAACO part-time (More than a year)

    Pros

    Good benefits good pay and more

    Cons

    Smell paint all day in a dusty environment


  11. Helpful (2)

    "Great company but a huge headache"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Estimator/Appraiser Auto Damage
    Former Employee - Estimator/Appraiser Auto Damage
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MAACO full-time (More than a year)

    Pros

    Working for private owner.
    Paid vacation (5 days) after a year which can roll over unused days to the next year.
    Good experience for a beginner.

    Cons

    No organization. Difficult to run production smoothly when you deal with retail all over paint jobs, collision & insurance jobs, fleet vehicles, taxi's, car dealers. Everybody is looking for a discount just bc it's MAACO. No supervision, no consequences for mistakes made. Employees have little to no work ethic. No protocols or procedures for anything. Just whatever the owner feels like at that moment. It's hard to pull quality work out of a shop when so few people even care, including the owner. The wrath of an angry customer always falls on the estimator, which had little control over how/when the car was repaired once it was dropped off. It's like pulling teeth to try to pull a customers car through the "production line". The problem is the paint line staff. The owner can't hire good quality staff that will do quality work for less than quality pay.

    Advice to Management

    Increase salaries/hourly rates and attract more qualified individuals. Develop a new management system that will include electronic parts invoices and accurate position of vehicle repair status. Better scheduling for commercial/fleet vehicles. Taxi's should not take priority over customer pay or insurance jobs. A new game plan is needed to provide a better experience for the customers and employees.



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