Does MASA pay their employees well?

According to anonymously submitted Glassdoor reviews, MASA employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MASA. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at MASA?

49% of MASA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MASA 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at MASA?

Sales Manager (4) , Sales (3) , Account Executive (2) , Accountant (2) , Accounts Receivable (2) , Administrative (2) , Claims Associate (2) , Coordinator (2) , Manager (2) , Member Service Representative (2) , Sales Agent (2) , Transportation Coordinator (2)

What are the pros of working at MASA according to real employee reviews?

"The pay is good and they give free company snacks" ((in 5 reviews)); "Good benefits." ((in 5 reviews)); "Leadership is approachable, transparent, and open to feedback." ((in 4 reviews)); "Great People at all levels of the company" ((in 4 reviews)); "Good work environment free snacks." ((in 3 reviews))

What are the cons of working at MASA according to real employee reviews?

"Also management walks around asking those that speak Spanish to "English Only"." ((in 8 reviews)); "Unfair lead distribution, overt favoritism, retribution and retaliation by supervisors, utter lack of helpful assistance, false promises, misinformation and deception, only a "chosen two" per state are allowed to succeed, lack of communication, encouraged to misrepresent and mislead customers, management lacking integrity" ((in 4 reviews)); "Had a bad manager" ((in 3 reviews))

What are the top reviewed MASA locations?

Plantation , Fort Lauderdale , Sunrise , Madison , Oklahoma City , San Antonio , Johannesburg , Irvine , Los Angeles , Pompano Beach , Davie , Cypress Creek

MASA reviews

3.2

49% would recommend to a friend

(75 total reviews)

David Harris

54% approve of CEO

59% positive business outlook

Ratings by demographic groups

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MASA has an employee rating of 3.2 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MASA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

75 reviews

5.0

Sep 25, 2025

Collaborative, fast-growing company with meaningful work and supportive leadership

Senior manager, finance and data analytics

Recommend

CEO approval

Business Outlook

Pros

Strong sense of mission and purpose - everyone feels connected to the impact of the work. Leadership is approachable, transparent, and open to feedback. Great opportunities for growth and learning, with exposure to diverse projects. Team culture is collaborative, inclusive, and supportive. Hybrid/remote flexibility that promotes work-life balance.

Cons

Fast-paced environment may feel challenging at times for those who prefer a slower tempo. Growing company means some processes are still evolving, but leadership is attentive to improving them.

1.0

Jun 26, 2026

Good pay and hybrid work, but management is the issue

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Hybrid - There are some good people who work here - Pretend work for the most part - Your time here will really depend on your manager - Overall good pay - Can be a good 9-5 to start your career or invest into yourself

Cons

- Pointless meetings - Had a bad manager - Some people talk in consistent jargon to sound smarter than they are - Most manager have never done the actual skills and just manage - Everyone is pretending to know what they are talking about

4.0

May 13, 2026

High-growth company with great leadership, but tech lags behind

Senior manager

Recommend

CEO approval

Business Outlook

Pros

High-Growth company with constant opportunity and incredible leadership to work with

Cons

Technology is well behind current standards and has not seen improvement

MASA Response

1mo

Thank you for sharing your experience and for the contributions you’ve made during your time with MASA. We’re glad to hear you’ve found strong leadership and continued opportunity for growth within the organization. We also appreciate your candid feedback regarding technology and operational systems. MASA is currently investing significantly in a multi-year operational and technology modernization initiative, including the implementation of new enterprise platforms and process improvements across the organization. Efforts of this scale take time, but we remain focused on building more integrated, scalable, and efficient systems that better support both our employees and the members we serve. Thank you again for your feedback and for being part of the MASA team.

Viewing 1 - 3 of 75 Reviews

Jobs at MASA

Member Retention Specialist

MASA

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Collaborative, fast-growing company with meaningful work and supportive leadership

Good pay and hybrid work, but management is the issue

High-growth company with great leadership, but tech lags behind

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