Midas Reviews | Glassdoor

Midas Reviews

Updated December 3, 2018
165 reviews

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2.9
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Erik R. Olsen
38 Ratings

Employee Reviews

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Pros
  • "Decent pay for aftermarket shops" (in 6 reviews)

  • "The shop that I worked in was a very fast paced work environment so there was always something to do" (in 6 reviews)

Cons
  • "Long hours, 6 days a week from can to cannot" (in 20 reviews)

  • "Work life balance, korean lanaguage" (in 4 reviews)

More Pros and Cons

  1. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Midas full-time

    Pros

    Employee owned stock ownership
    Long term growth
    5 day work week
    Room for advancement
    Great people to work with

    Cons

    Hours can be long some days


  2. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Technician in Youngstown, OH
    Former Employee - Auto Technician in Youngstown, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Midas full-time (More than a year)

    Pros

    There are no Pros that I have to offer

    Cons

    Poor management
    No care for customers
    No care for employees

    Advice to Management

    Pay more attention to what the customer wants and needs, not the amount of money you will make off of a job.

  3. "Very unpredictable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Service Technician in Indianapolis, IN
    Former Employee - Lead Service Technician in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Midas full-time (Less than a year)

    Pros

    Advancement opportunities
    Decent pay for aftermarket shops

    Cons

    Hunk of junk cars to work on
    Poor management
    No respect for technician
    Lies told to customers

    Advice to Management

    Need to listen to technician more
    Communicate to the customer without lying about what their car needs and when it will be done.


  4. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Kansas City, MO
    Former Employee - Store Manager in Kansas City, MO
    Doesn't Recommend

    I worked at Midas full-time (More than a year)

    Pros

    good pay and benefits but only if your at a high volume store

    Cons

    long hours and only care about dollars


  5. "Depends on the owner and manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Technician/Assistant Manager in Saint Louis, MO
    Former Employee - Auto Technician/Assistant Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Midas full-time (More than 3 years)

    Pros

    made some good money busting my butt working over 55 hours a week

    Cons

    the owners are normally extremely cheap and barely get anything in the shop working properly. they also have a very extreme mark-up on some items due to midas' policies

    Advice to Management

    you don't have to sell them a brand new car by lying or convincing


  6. "Very low level entry job for corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Toledo, OH
    Current Employee - Accounting in Toledo, OH

    I have been working at Midas full-time (More than a year)

    Pros

    You’re allowed to pretty much pick your own schedule and have days off when you need them. Fairly chill environment, pretty fair workload, the VP, Ian Katz, is very friendly and approachable

    Cons

    Pay isn’t worth it after a while, the Katz owners are afraid to stand up to an employee that makes the job almost unbearable most days, management not the greatest. Quite a bit of unnecessary drama

    Advice to Management

    Stand up to the lady who thinks she owns the place, she’s making a some of us want to quit because of how we’re treated by her. Pay a little better for people who have been here a while. If you want people to stay, you need to pay better.


  7. "Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Midas full-time

    Pros

    Clean shop and good people

    Cons

    Low pay and not much commission

    Advice to Management

    Put better paying work in front of oil changes

  8. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Service Technician in Seattle, WA
    Former Employee - General Service Technician in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Midas full-time (More than a year)

    Pros

    good chance to improve automotive service skill such as wheel alignment, tire mounting and balance

    Cons

    it is location in the middle of mall, you will see lots of people asks free inflated tire air and jump start


  9. "Horrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    NONE, ZERO, would not recommend to worst enemy

    Cons

    Unethical, rip offs, over charging, treat employees like crap when they are confronted with issues. Ownership and senior management is a joke. Building and facilities in horrid conditions yet wont spend a penny to repair.

    Advice to Management

    Close


  10. "Dont. Just dont."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Midas full-time (Less than a year)

    Pros

    They pay you. People at the store level are usually awesome.

    Cons

    The hours are ridiculous, and there is no guarantee you go home at closing time. You're expected to take every car right up until close, which means you stay late to finish. The pay is not great.

    Metrics used to gauge performance are absurd.

    Shops are old, equipment is outdated, upper management does not invest in them.

    Nothing is ever good enough for the company. They give you the sense that you should feel grateful to work for them and no gratitude is ever shown to the employees that run their stores and keep them in business.

    Advice to Management

    Your employees are your biggest asset. Recognize that. Encourage a home life. Be appreciative that they work for you to make you money. Let them know when they're doing a good job. Invest in your shops. Do this, and your employees will be more willing to go an extra mile. Dont, and you will continue to have massive turnover. Technicians can find a job in no time. Give them a reason to want to stay.