My Wireless Reviews | Glassdoor

My Wireless Reviews

Updated May 10, 2017
30 reviews

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Full-time Part-time

3.0
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30 Employee Reviews

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  1. "Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Upper Management in Santa Ana, CA
    Current Employee - Upper Management in Santa Ana, CA
    Recommends
    Positive Outlook

    I have been working at My Wireless full-time (More than a year)

    Pros

    Excellent culture, strong execution team, good salary

    Cons

    more Company lunches, parties, and games.

    Advice to Management

    Everyone is super friendly and the Managing Partners are always willing to stop and talk to you no matter how busy they look/are. It's a cozy environment!


  2. "VP Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Sales in Santa Ana, CA
    Current Employee - Vice President Sales in Santa Ana, CA
    Recommends
    Positive Outlook

    I have been working at My Wireless full-time (Less than a year)

    Pros

    Culture, High Energy, Clear Direction

    Cons

    Currently not in every state. Although, I know that growth is in the company plans.

    Advice to Management

    Continue to put your team culture at the forefront. It is exciting to join a team that embraces growth, balance and core values around team culture!


  3. "Training Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Director in Los Angeles, CA
    Current Employee - Training Director in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at My Wireless full-time (More than 5 years)

    Pros

    Family Atmosphere, Consistent Learning, and growing very fast. Shows a great aspiration to be the best at what they do.

    Cons

    Sometimes long hours and working with multiple projects takes away from efficiency.

    Advice to Management

    Keep up the vision to grow. It will take us where we need to go.


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  5. "Awesome! Challenging, Exciting, and a constant learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in San Diego, CA
    Current Employee - General Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at My Wireless full-time (More than 3 years)

    Pros

    The culture continues to get better and better and there is more focus on the team and the guests than ever before. The pay is good and the leadership cares about you, but will hold you to a high standard. Good benefits & perks.

    Cons

    AT&T has frequently changed their comp structure, which means the My Wireless comp structure also changes. Luckily, it's much better now than it's ever been and the changes just shift the focus and not the earning potential.


  6. "Good pay, training needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in La Mesa, CA
    Current Employee - General Manager in La Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at My Wireless full-time (Less than a year)

    Pros

    -Good pay for the most part
    -Nice upper management
    -Flexible scheduling
    -Closed on major holidays
    -Easy to get promoted within the company

    Cons

    -Training is lacking very much
    -Have to wait 3 months before getting commission check
    -The company doesn't like to spend a whole lot of money on things they don't find necessary

    Advice to Management

    Better communication and training with employees


  7. "Pretty smooth proccess getting hired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX
    Recommends
    Positive Outlook

    Pros

    Staff is very friendly and knowledgeable.
    Alot of room to move up in positions.
    Great pay.

    Cons

    Could use some improvement in area of marketing because the sales are low sometimes, that's an area where they could improve by alot


  8. "Stay far far FAR AWAY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cell Phone Customer Service in Chicago, IL
    Former Employee - Cell Phone Customer Service in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    Pros

    One pro that you can get your feet wet in the cellular field.Get your feet wet then try to move to a core store ASAP

    Cons

    1.) Worst higher up management is terrible . All they see are number in a really dry market and will say no one is doing their job correct .
    2.) They pay you minimum wage and say commission will be your money maker but if your store is not making money then they screw you over.
    3.) They like you give you bigger jobs like being a key holder without the pay.
    4. They will expect you to sell to customers more then what they can afford .
    5.No ones seems happy when they come into work.
    6.This company will see you as a number and nothing else.
    7.NO work balance life.

    Advice to Management

    You have a high run over rate for a reason. It's time to open your eyes and see their are many flaws in MY WIRELESS


  9. "HORRIBLE COMPANY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in San Diego, CA
    Former Employee - Management in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at My Wireless full-time (More than a year)

    Pros

    NONE, Commission is not clear. WHOLE company is unorganized and VERY VERY unprofessional.

    Cons

    Commission, Management, Hours, Direction is not clear, what more can I say HORRIBLE and I would never recommend this company to anyone! I don't even know how they still operate with all of their shady acts. Horrible culture and experience, from the customer level to employee. No wonder their CSI/ACE score is consistently under 60%.

    Advice to Management

    SELL while you can.


  10. "Pay better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mentor in Escondido, CA
    Former Employee - Mentor in Escondido, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at My Wireless full-time (More than a year)

    Pros

    HR was great. Training was extensive and helpful.

    Cons

    Treat and Pay your management better for long term growth. I have seen tenured employees leave much higher positions then mine.


  11. "Shoulda Coulda Woulda"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Solutions Manager in Austin, TX
    Former Employee - Home Solutions Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at My Wireless full-time

    Pros

    Position allowed for a lot of latitude. Worked from home with company provided laptop and company cell phone.

    Cons

    There was no structure and I don't think they really had a definite path or plan for what they were trying to accomplish.


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