Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (14) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Franchise Owner/Operator (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "Advancement Opportunities" ((in 8 reviews)); "Great colleagues, committed to the cause with terrific franchise networks in the UK" ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 11 reviews)); "401K Benefit could be stronger." ((in 11 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 11 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 8 reviews))

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Neighborly®

Neighborly® reviews

3.3

55% would recommend to a friend

(270 total reviews)

Mike Davis

56% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

1.0

Jun 2, 2026

They prioritize revenue for Neighborly versus growth for owners.

Franchise owner/operator

Recommend

CEO approval

Business Outlook

Pros

Other Mr. Appliance franchise owners are willing to help and give advice whenever they can.

Cons

Excessive charges and fees to owners for things like call centers, technology that isn't stable, and marketing. They don't do any real national advertising or marketing of their brands. The company makes decisions to add services to all owners without discretion, then charging owners for those services wanted or not. The company is about generating revenue on the backs of owners versus franchise growth.

3.0

May 22, 2026

Life at Neighborly

Engineering leader

Recommend

CEO approval

Business Outlook

Pros

New setup and growth opportunities

Cons

Constant changes in Executive management team

1.0

May 6, 2026

Outstanding old leadership, but new management lacks integrity

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Old leadership was outstanding and followed their core values.

Cons

New leadership has no integrity.

Neighborly® Response

Thank you for taking the time to share your perspective and for your years of dedication to Neighborly®. We’re grateful for long‑tenured team members like you who have contributed to our growth and culture. We’re glad to hear that you felt supported by previous leadership and aligned with our core values. Those values remain central to who we are today, and we continue to hold ourselves accountable to them as the organization evolves. We’re sorry to hear that you have concerns about the direction of current leadership and we take feedback like this seriously. Because anonymous reviews don’t allow us to follow up directly, we encourage you to share more through our internal channels so we can better understand your experience and address any issues constructively. Your voice matters, and we want to ensure every team member feels heard. If you’re open to continuing the conversation, please reach out to people.services@nbly.com or use our anonymous feedback hotline so we can learn more. Thank you again for your commitment to Neighborly® and for helping us improve.

Viewing 1 - 3 of 270 Reviews

Jobs at Neighborly®

Property Management Accountant

Remote

View job

Call Center Training and Quality Assurance Specialist

Remote

View job

Payroll & Benefits Coordinator

HR Operations Analyst