PSAV Reviews | Glassdoor

PSAV Reviews

Updated August 12, 2018
931 reviews

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3.1
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PSAV CEO Mike McIlwain
Mike McIlwain
367 Ratings

931 Employee Reviews

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Pros
  • "Lots of opportunities provided from a big organization" (in 22 reviews)

  • "Free food at some locations and reimbursement for suits" (in 29 reviews)

Cons
  • "Work life balance during busy times is a challenge" (in 57 reviews)

  • "extremely long hours not your typical 9-to-5 you may start at six and work till midnight" (in 66 reviews)

More Pros and Cons

  1. Featured Review

    "Great company for growth, just hold on tight there are lots of opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SET in Philadelphia, PA
    Current Employee - SET in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 5 years)

    Pros

    Lots of opportunities within the company

    Cons

    Work life balance during busy times is a challenge

    Advice to Management

    Be approachable and invest in your employees


  2. "Great company with lots of growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Internet & Power in Austin, TX
    Current Employee - Manager, Internet & Power in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 5 years)

    Pros

    PSAV has a lot of positions related to anything in AV you can think of. They prefer to promote from within so you already have an advantage there when looking for promotions. PSAV is everywhere giving you flexibility in being able to relocate and move for promotions that may not be available where you currently are living/working. Can even change career paths easily within the company.

    Cons

    Hourly pay can be frustrating for some. The pay starts low with no experience but it is easy to move up if you are a hard worker and committed to the success of the company in whatever area you are in. Management takes notice in these types of workers and will almost immediately start talking with you about your future with the company. Almost every area will have a time or couple times during the year when business is slow. You may not get 40 hours a week during these times but during busy times, you will more than make up for that with lots of overtime pay!

  3. "Sr. Sales Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at PSAV full-time (More than 5 years)

    Pros

    Largest company doing what they do.

    Cons

    Career longevity and growth dependant upon location leadership. Business model hampered by commissions guaranteed to be paid to hotel partner.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 3 years)

    Pros

    Lots of growth opportunities and corporate keeps trying to make the company more sales focused.

    Cons

    Some initiative die quickly. Some lack of communication from higher up. Some lack of support on a regional level at times.


  5. "Getting it together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at PSAV full-time

    Pros

    Lots of different venues and opportunities to learn

    Cons

    management isn't always the best and pay could be better

    Advice to Management

    train more and better


  6. "Not a good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Technician in Orlando, FL
    Current Employee - Warehouse Technician in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PSAV part-time (Less than a year)

    Pros

    It’s not a bad place to get experience as an AV technician. You can get hands on experience in all kinds of areas with lighting, audio, visual equipment and even scenery set ups.

    Cons

    Company culture is terrible. They pick favorites for higher up positions instead of qualified individuals. Their business model is still ran like it’s stuck in the 1980’s, and the nit pick people for being on their cell phones when the leads use them at their desks all the time and if you work in power department or rigging they don’t seem to care. Also the pay is extremely low and the warehouse is beyond hot in the summer with no AC.

    Advice to Management

    Raise the wages, weed out the bad leaders or demote them and actually have training programs for both new employees and new management. The every man for himself grind in this company is not how a successful business should operate.


  7. Helpful (1)

    "NCLP Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time

    Pros

    Rotational program with competitive salary.

    Cons

    A lot of online modules with not much hands-on experience because of NYC/the unions. A very AV-heavy job, which was not made clear.

  8. Helpful (1)

    "Event Technology Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schiller Park, IL
    Current Employee - Anonymous Employee in Schiller Park, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    New challenges present themselves with most shows.
    Hands on experience with top of the line equipment to expand your tech knowledge.
    Most of the employees within the company are friendly and team oriented.
    Plenty of opportunities to attend tech training.

    Cons

    Work/Life balance is near non-existent and unpredictable.
    Your hours are not guaranteed and you are sometimes required to travel to other locations.
    Hours on the clock mainly consist of waiting, either for equipment to arrive or other shows to finish in order to set/strike.
    Tasks become monotonous the longer you're employed within the company.

    Advice to Management

    Directors and regional managers should continue to strive to work closer with full-time and part-time techs. Keeping everyone informed helps shows run as seamless as possible.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time

    Pros

    They invest in the employees training, and care about us

    Cons

    Pay is lower then some AV companies but is made up in bonuses


  10. Helpful (2)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Jose, CA
    Current Employee - Sales Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Management is understanding of work life balance and are generally reasonable people. Relaxed environment and filled with people with good values. If you prove to management that you are a reliable employee, management allows you to work from home a couple of times out of the month, as long as you don't take advantage of it. The more you put into it, the more you will get out of it.

    Cons

    Base salary is pitiful compared to other companies in the bay area, but I think upper management is becoming aware of the issue and realizing how high cost of living here actually is and have started to make improvements on salary and commission structure.

    Advice to Management

    Invest in your employees. A lot of talented individuals in this company are starting to look for other opportunities purely because of pay.


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