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PSAV Reviews

Updated February 19, 2018
835 reviews

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3.1
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PSAV CEO Mike McIlwain
Mike McIlwain
328 Ratings

835 Employee Reviews

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Pros
Cons
  • Work life balance during busy times is a challenge (in 50 reviews)

  • Long hours, most hotels seem to be understaffed (in 57 reviews)

More Pros and Cons

  1. "Great company that invests in its employees growth and experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rigger in Houston, TX
    Current Employee - Rigger in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV part-time (Less than a year)

    Pros

    Room to grow within, great pay that increases with time, work quality, and experience. The hours are what you should expect in entertainment.

    Cons

    None that I know of! The work hours are as expected and overtime is always a plus. The schedule is very organized by our Labor Director.

    Advice to Management

    None so far!


  2. "Just Got Hired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Diego, CA
    Current Employee - AV Technician in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV part-time (More than a year)

    Pros

    Very professional company with lots of opportunity. A clear leader in the event technology industry. I am excited to being working with them.

    Cons

    Not sure if I can survive on the pay in San Diego. We shall see.

    Advice to Management

    The managers I have met are very smart and accomplished.

  3. "Growing global company = great career path!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (Less than a year)

    Pros

    Challenging and rewarding work! Something for everyone. Work anywhere in the world. Quick career advancement.

    Cons

    Growth and change can be exiting for some but scary for others. If you remain patient, trusting and open minded, you'll come out ahead.

    Advice to Management

    Love the communication and transparency.


  4. "If you strive for success, regardless of others, you will be rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technician in Baltimore, MD
    Current Employee - Lead Technician in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Great benefits. Steady income for the industry. Lots of locations, even internationally. Regular raises and promotions.

    Cons

    Low wages. Mediocrity is rewarded with very few firings.

    Advice to Management

    Quickly fire employees who deserve it. Raise the hourly rates. Implement basic professional standards, such as arriving on time.


  5. "Growing to fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at PSAV full-time (More than 10 years)

    Pros

    Good training program and opportunity to transfer or be promoted. Decent benefits.

    Cons

    PSAV Is growing too fast. Has become very corporate and the bottom line is the only thing that matters to them. The hotel "partners" will take advantage of you and the company. It is very hard to please the hotel and your bosses as a whole. To many new initiatives and procedures. The hotel throws you in a closet for office space and you have to fight for storage space. Very demanding hours and always on call... poor work/life balance.

    Advice to Management

    Instead of buying more companies, invest more in the core AV inventory and employees. Renegotiate the hotel commissions, so you do not have to price gouge customers.


  6. "Great place to learn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time

    Pros

    -room to grow if you're willing to put in the work.

    Cons

    -working with the hotel workers union as AV techs is a terrible joke with no punchline.


  7. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time

    Pros

    Autonomy, license to "own" my business, good pay

    Cons

    Hotel events are non-stop, never ending, tough work/life balance

  8. "Not the worst job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AV Technician in Hoboken, NJ
    Former Employee - AV Technician in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV part-time (More than a year)

    Pros

    Flexible Hours, pays above minimum wage, 401K plan with matching after certain years, you get to sit in on meetings for companies that are otherwise confidential (after you sign a non disclosure agreement)

    Cons

    very physical labor wise, you are often working with equipment that brakes or goes missing and have to come up with a solution under an urgent deadline. You are the face of the company and often get berated by clients for things that are out of your control. It wares down your self esteem over time and promotional paths are basically the same job with better pay and benefits. You have to wear business attire even when you are lifting equipment and laying cables, which is uncomfortable.

    Advice to Management

    Branches need to have a better stock of replacement cables for audio gear and bulbs for projectors. There is never enough storage space in any location and things often get buried or go missing.


  9. Helpful (1)

    "A little big company that still has some family feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time (More than 8 years)

    Pros

    When I left it truly felt like I was leaving family. I wouldn’t have gone except that I had hit my career ceiling and wasn’t relocatable. If you are relocatable, the possibilities are endless.

    Cons

    Growing pains. Things that just needed to be worked out process wise. Management changes needed to happen and they did after I left to get fresh perspective. No longer a good ol’boys club. Work life balance during busy times is a challenge. Alternatively, hours sparse during slower business periods.

    Advice to Management

    Get out into the field more and actually work a busy day in the hotels to understand the length of shift and responsibilities being asked of hourly staff and entry level management. You have good employees, perspective would help to better recognize that and spur ideas of how to achieve better work life balance.


  10. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Chicago, IL
    Current Employee - Sales Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    -cool industry to work in, no day is the same
    -co workers are generally laid back and teamwork is extremely important

    Cons

    -management is not very clear in communicating
    -basic work culture varies from hotel to hotel

    Advice to Management

    -be more clear and address problems with all involved, not one at a time


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