PSAV Reviews | Glassdoor

PSAV Reviews

Updated August 15, 2017
730 reviews

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3.1
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PSAV CEO Mike McIlwain
Mike McIlwain
271 Ratings

730 Employee Reviews

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Pros
  • Lots of opportunities within the company (in 18 reviews)

  • Supportive leaders, great benefits, plenty of room for advancement (in 14 reviews)

Cons
  • Work-Life balance is out of control sometimes (in 45 reviews)

  • Long hours, most hotels seem to be understaffed (in 51 reviews)

More Pros and Cons

  1. "What can I say about PSAV?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Lead Technical Specialist in Atlanta, GA
    Current Employee - Senior Lead Technical Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 3 years)

    Pros

    Good people
    Great advancement opportunities
    Paid Training
    Access to new industry technologies
    Global employment opportunities
    Good Full-time Benefits

    Cons

    Pay Rate is slightly below industry standard.
    Certain jobs pay rate will have to be monitored for correct pay.

    Advice to Management

    Encourage Sales to provide more accurate information to Operations so things can be executed properly and efficiently.


  2. "Event Technology Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Technology Specialist in Boston, MA
    Former Employee - Event Technology Specialist in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PSAV full-time (More than a year)

    Pros

    Working in audio visual industry within formal hotel environments.

    Cons

    Low pay, not much room for growth, strict environments, company polices and hotel policies apply, high stress environments.

    Advice to Management

    None

  3. "Below Average Working Conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager - Hotel Divisions in Los Angeles, CA
    Former Employee - Sales Manager - Hotel Divisions in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSAV full-time (More than a year)

    Pros

    Great entry level position

    Cons

    Leadership ineffective - Below average salaries. Partners reluctant to work w PSAV

    Advice to Management

    Hire Competent Leaders . Operations is a Nightmare -


  4. "Sales Commision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PSAV full-time

    Pros

    Good starting job and starting a career in the events industry.

    Cons

    Sales commission is capped and further minimized by profitability scheme.


  5. "Race up the ladder but then hit quicksand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV full-time

    Pros

    Job security and plenty of options to transfer within 20-mile radius.

    Cons

    Long hours and plenty of drama from the hotels.

    Advice to Management

    Have your employees backs more.


  6. "Ask the right questions to know if it's a fit for tou"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSAV (More than a year)

    Pros

    Working on large scale events that have

    Cons

    They are in serious need of restructure.

    The business model can't operate the way it is for many more years to come.

    Too much of profit goes to commissioning the hotels. This means overly inflated prices to the customers.

    Advice to Management

    Pay scale and benefits needs to reflect the amount of hours put in, especially during high season.


  7. "Here it is"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PSAV full-time

    Pros

    The benefits are worth it.

    Cons

    Nothing is consistent. Especially the hours.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager - Hotel Divisions in New York, NY
    Current Employee - Sales Manager - Hotel Divisions in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Great company to work for. Locations all around the world. Market leader. Good leadership and the company is making strides to improve the culture and make it consistent company wide. If you know sales, hospitality, audio visual, then you could have a great career here.

    Cons

    There are not many cons at all. The commission structure is good but has some flaws in it at times.

    Advice to Management

    Overall great job keep it up.


  9. "Good Entry Level For AV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    -They self train employees
    -Busy season you can get more than 40 hours a week

    Cons

    -slow seasons can be brutal for hourly employees
    -worklife and homelife balance can be rough


  10. "Sales Manager Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager
    Former Employee - Senior Sales Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PSAV full-time (More than 5 years)

    Pros

    Great entry level sales experience. Great Work, Life, Balance. Good experience with account and relationship management.

    Cons

    The sales incentive plan is capped. If you are simply wanting to sit back and collect a check, this plan is for you. But, if you are highly motivated and want to maximize your earning potential, you will not thrive under the structure PSAV has in place. The incentive plans that are in place directly contradict the overall vision that the company has regarding growth and profitability.

    Leadership is consistently behind on communicating goals, change, vision and new processes. Regional leadership is often uninformed and unable to put change into place.

    Advice to Management

    If you want A players, incentivize. If you want C players, keep doing what your doing.
    Create a better career path for your employees.


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