PSAV Reviews | Glassdoor

PSAV Reviews

Updated November 13, 2017
779 reviews

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3.0
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PSAV CEO Mike McIlwain
Mike McIlwain
297 Ratings

779 Employee Reviews

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Pros
  • Meet nice, helpful people, learn a lot about the industry, sometimes free food at hotels (in 29 reviews)

  • lots of room for advancement but you're going to work hard (in 14 reviews)

Cons
  • Work-Life balance is out of control sometimes (in 47 reviews)

  • Long hours, most hotels seem to be understaffed (in 56 reviews)

More Pros and Cons

  1. "Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at PSAV full-time

    Pros

    Plenty of work, mostly good people to work with

    Cons

    Balance, understaffed, pay scale, not promoting some deserving people.

    Advice to Management

    More hiring and people needed.


  2. "Director, Event Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Event Technology in Chicago, IL
    Former Employee - Director of Event Technology in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time (More than a year)

    Pros

    Great teams to work with! Very professional, clear vision set by the leadership team, very transparent.

    Cons

    For someone to be really successful in the Event Technology portion of this company, they should most definitely come up through the ranks!

    Advice to Management

    Take a look at how much effort is placed on the sellers of your company. Pay a little more attention to the operations side and how to help them do their jobs better.

  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Amazing people and great benefits

    Cons

    Weather benefits in the area a


  4. "Not the best job, not the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in Jacksonville, FL
    Current Employee - AV Technician in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV part-time (More than a year)

    Pros

    As a part-timer, you are free to take freelance work with other AV companies that pay twice as much. Also, part-timers can dictate their own availability. Most people you will work with are easy going. Most of the work is indoors at high-end resorts and hotels.

    Cons

    The pay is low compared to the industry standard. In season, they will work you to the bone (55+ hours per week), but still won't designate you as a "full time" employeee. Meaning, you will get no benefits. Management is incentivized to spend less on labor (their bonus depends on it), so they will understaff most shifts, resulting in heavier workload and longer hours for you. The worst part: You will be virtually unemployed in the off-season (at least 3 months out of the year, sometimes more)

    Advice to Management

    None. We all know what's really going on.


  5. "Event Technology Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Technology Technician in Colorado Springs, CO
    Current Employee - Event Technology Technician in Colorado Springs, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than 3 years)

    Pros

    Good Benefits, Better than average pay

    Cons

    Not respected by upper management. Very profit-driven, even though they say they are employee-focused.


  6. Helpful (1)

    "Going from good to great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 10 years)

    Pros

    Lots of opportunities provided from a big organization
    Great benefits compared to others in the industry
    Ability to work and move across North America
    Extensive online and live training programs
    Company is expanding resources and investing in new technologies
    Running a live events is cool

    Cons

    Live event production and mainly in a hospitality environment is a lifestyle choice. Rehearsals, set ups and shows run day and night, hotels don't close. Busy times can be extremely busy, while slow times can be very slow.

    Advice to Management

    Continue to work alongside front line employees to understand them and customers better.


  7. "Audio Visual Technician is a relatively okay position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at PSAV part-time

    Pros

    The technicians you work with are great, cool, and everyone is looking out for each other.

    Cons

    Once you get past the chain of command and get to the directors, everything up including the corporate structure is unorganized, frustrating, and inconsiderate of their lower level employees.

    Advice to Management

    Spend a little less time sucking up to your clients, and consider the needs of your employees

  8. "could be better could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at PSAV full-time

    Pros

    good training resources are available

    Cons

    work life balance can be dificult


  9. "lighting technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time

    Pros

    great company with a big structure

    Cons

    not a lot of specialized opportunities

    Advice to Management

    N/A


  10. "Part Time Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Specialist
    Current Employee - Part Time Specialist
    Recommends
    Positive Outlook

    I have been working at PSAV part-time (More than a year)

    Pros

    For me, working at PSAV as a specialist in my field has been awsome! People respect my opinions and let me shine. I never feel any pressure when at work.

    Cons

    Same equipment continually shows up broken even though repair tickets are filled out.

    Advice to Management

    Make repair and warehouse personnel accountable for repairs. If equipment that was supposed to be repaired is put back in the system without being addressed the person who checked it in and put it back on the shelf to go back out should be given a warning. If the problem persists appropriate action should be taken.


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