Does Paperchase pay their employees well?

According to anonymously submitted Glassdoor reviews, Paperchase employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Paperchase. This rating has been stable over the past 12 months.

How satisfied are employees working at Paperchase?

72% of Paperchase employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paperchase 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paperchase?

Sales Assistant (226) , Supervisor (66) , Sales Associate (49) , Store Manager (27) , Retail Sales Assistant (22) , Retail Sales Associate (16) , Assistant Manager (10) , Manager (8) , Sales Advisor (6) , Shift Supervisor (6) , Shop Assistant (6) , Keyholder (5) , Retail Assistant (5) , Customer Assistant (4) , Part-time Sales Advisor (4)

What are the pros of working at Paperchase according to real employee reviews?

"Friendly staff even at the very top" ((in 50 reviews)); "the people are great and friendly" ((in 47 reviews)); "Team were all great and friendly" ((in 40 reviews)); "Friendly work environment, decent pay," ((in 7 reviews)); "Great opportunities to get involved in more responsibilities and clear progression routes" ((in 7 reviews))

What are the cons of working at Paperchase according to real employee reviews?

"too fast and the pay was low" ((in 56 reviews)); "bad management should give workers more power" ((in 50 reviews)); "Lazy managers" ((in 24 reviews)); "Long hours especially over festive seasons" ((in 19 reviews)); "Shift allocation and no career progression" ((in 10 reviews))

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Paperchase

Paperchase reviews

4.1

72% would recommend to a friend

(659 total reviews)

Olly Raeburn

66% approve of CEO

34% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

Paperchase has an employee rating of 4.1 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Paperchase employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

659 reviews

5.0

May 26, 2026

Creative workplace with supportive colleagues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly supportive team. Creative products. Good staff discount on products. Fast paced and engaging environment. Great customer interaction every day.

Cons

Understaffed during busy seasonal periods. High workload.

4.0

May 7, 2026

Good for entry-level

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for entry level role

Cons

Tends to be lower pay

5.0

May 6, 2026

Supportive team in a busy environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great team, good environment, easy to pick up

Cons

Can get very busy at times

Viewing 1 - 3 of 659 Reviews

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