Patient First Reviews | Glassdoor

Patient First Reviews

Updated August 1, 2017
76 reviews

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3.3
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R. P. Sowers M.D.
39 Ratings

76 Employee Reviews

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Pros
  • Time off is generous (when we are not working overtime) and the Holiday pay is great when I get to work the holidays (in 5 reviews)

  • Great co-workers most of the time (in 3 reviews)

Cons
  • Open 365 days per year, required to work weekends holidays (in 4 reviews)

  • The computer system is outdated (in 3 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Patient First part-time

    Pros

    Great pay with patient first

    Cons

    Some clientele and patients (depending on site)


  2. "Typical RN position misrepresented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in King of Prussia, PA
    Former Employee - Staff RN in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Patient First part-time (Less than a year)

    Pros

    Good training department, nice helpful staff, salary ok, can work at many centers, can become a trainer, maybe get full time position someday as they tend to hire prn and pool

    Cons

    RN responsible for everything, clerical duties, overseeing staff, assisting physicians and PA, archaic computer system, supervisor disrespect/insulting (depending on center), 7 hr shifts with no breaks, poor/redundant record keeping, passive/aggressive supervisory behavior, treated like a graduate nurse despite 30 years experience. Caught supervisor roll her eyes at another nurse after something I said. Wouldn't recommend working there unless you get a professional , respectful supervisor, in my opinion.

    Advice to Management

    Monitor attrition rates at centers and seek common denominator when attrition rate is high or transfer rate is high/quick. I would have completed training if I could have transferred to another center. Follow up with resigning employee to attempt to acquire input especially when resignation is during training.

  3. "Medical Records"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Patient First full-time

    Pros

    Benefits,location,working atmosphere, and peer friendliness.

    Cons

    Management does not put emphasis on employee satisfaction. Does not listen to your concerns.


  4. "Medical Assistant"

    StarStarStarStarStar
    Current Employee - Medical Assistant
    Current Employee - Medical Assistant

    I have been working at Patient First (More than a year)

    Pros

    Flexible, available hours for pick up

    Cons

    Hours and night shifts can be a con


  5. "Good for college students"

    StarStarStarStarStar
    Former Employee - PSR
    Former Employee - PSR

    I worked at Patient First part-time (More than a year)

    Pros

    flexible training and work scheduling

    Cons

    give a scheduled lunch break


  6. Helpful (1)

    "Medical assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer, Medical Assistant, Inventory, and Lab Assistant in Fredericksburg, VA
    Former Employee - Trainer, Medical Assistant, Inventory, and Lab Assistant in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Patient First full-time (More than 5 years)

    Pros

    Lots of other positions to move into. School and training is provided and school is reimbursed. There is full time, part time, part time special and flex hours.

    Cons

    The main reason people left was because to many people thought they were the boss. Micromanaging at its finest. A few bosses tool advantage of the employees to work more and not give them a break. Lots of side talk and rumors.

    Advice to Management

    Keep the rumors off the treatment area floor. Show no tolerance to it. Treatment of the Medical Assistants were not okay. The Nurses didnt move off the chairs even when the center was busy. The MAs received very little notice for their hard work and the management gave the credit to the Nurses. There should be an MA scheduler not a nursing supervisior to over see them. Mas work for doctors and surgeons CNAs work for nurses big difference.


  7. "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Patient First full-time

    Pros

    Had some great ideas to get the business rolling and work was good for a few months before reimbursement went down

    Cons

    They were not aware of all the reimbursement issues that reps were having in the field, so they cut are salary and made us all 1099's.

  8. "Favorite Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Radiologic Technologist in Alexandria, VA
    Former Employee - Radiologic Technologist in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Patient First full-time (More than 3 years)

    Pros

    Competitive pay.
    They care about their employees and do things to show appreciation.
    Yearly raises 1%-4% depending on performance evaluation.
    Great benefits and the company allows you to be seen at any center for no cost.
    Extremely organized.

    Cons

    Lots of rules, however it keeps mistakes to a minimum.
    Schedule isn't consistent.

    Advice to Management

    Create a more consistent schedule for employees.


  9. "Patient Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Patient First part-time

    Pros

    *Starting Pay is Pretty Good
    *Easy Going Staff for the most part.
    *Paid Lunch Breaks

    Cons

    *Open 365 Days
    *MUST work Holidays & Weekends
    *Can't Call Out of Work MUST find your own coverage. If can't find anyone to help you have to work your shift REGARDLESS.
    *No Guarantee Lunch Break
    *No Promotions (Unless a New Center Opens)
    *Not the Land of Opportunity

    Advice to Management

    Patient First needs to start treating their employees with more respect. Give them a chance at getting promoted. Have the 20+ year Veterans do something else in corporate so the come ups can show what they got.


  10. "Proceed with Caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Patient First full-time

    Pros

    -Direct coworkers were wonderful and hardworking.
    -Building (admin) is clean and nice.
    -A few fun activities each year: a BBQ, Halloween celebration, Thanksgiving breakfast, big fancy Christmas party

    Cons

    -Management is unwilling to move the company into the modern age. Very hierarchical.
    -Management works to breed fear in you. Fear of making even a little mistake, fear of speaking to any executives, fear of speaking out at all when someone has behaved inappropriately toward you.
    -Certain employees are very difficult to work with and behave very inappropriately and nothing is done to rectify the problem.
    -Sexual harassment is basically ignored.
    -Low pay.
    -Management generally mistrusts all employee without reason. Just inherently.

    Advice to Management

    Embrace new technology and management styles. Trust your employees unless they give you a reason not to. Invest in technology that is more user-friendly. Let go of the strict hierarchy and trying to make those below you scared to speak up. Take sexual harassment seriously. There should be a zero tolerance policy for that type of matter.


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