PsPrint Reviews | Glassdoor

PsPrint Reviews

Updated Mar 14, 2018

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Found 16 reviews

1.5
StarStarStarStarStar
Rating TrendsRating Trends
0%
Recommend to a Friend
10%
Approve of CEO
Lee Schram
7 Ratings
  1. Helpful (1)

    "Great company."

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at PsPrint

      Pros

      Very driven management and company cares about their employees.

      Cons

      None that I can think of so far.

      PsPrint2013-07-28
    • Helpful (3)

      "Total Debacle!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Lenexa, KS
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PsPrint full-time for more than 3 years

      Pros

      Coworkers are great. We try to keep each other positive. Great Benefits (because you will need antidepressants and anxiety meds.

      Cons

      I feel sick every day I pull into the parking lot. Management is non-existent or has checked out and is coasting towards retirement. Management has no relationships with employees, This company could be a moneymaker if they had good management. Sweat shop atmosphere. bizarre attendance point system. you cant even go home sick if "the computer doesn't have time available" . Management has no people skills. Wont...

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      Advice to Management

      Upper management needs to clean house and get some management that knows the job and how to be in charge. My thought is that a manager is to pick up the slack when the department is slammed. not here...cant ever find management when you need them. Don't believetht they are skilled enough to take customers calls.

      PsPrint2018-03-14
    • Helpful (2)

      "Lack of Leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at PsPrint full-time for more than 5 years

      Pros

      Coworkers and atmosphere everyone is friendly and nice. Benefits (insurance and time off)

      Cons

      Lack of leadership and management. We don't have any support as far as learning tools. Our system is very slow and difficult which is miserable for us and in turn we get the upset customers. There is lack of management we have NO communication whatsoever. Lack of pay. Eventually you'll be doing more and more than your role calls for with no compensation.

      Advice to Management

      The turnover rate has been astronomical with such a small department in the last three years, there's a problem there.

      PsPrint2018-03-08
    • Helpful (3)

      "Lack of Excellence"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Tier II Customer Service in Overland Park, KS
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PsPrint full-time for more than 3 years

      Pros

      Insurance, co-workers, free ice, nice pond to look at outside.

      Cons

      Lack of management and zero leadership. Once you are out of training, you are on your own. Department moral is extremely low. Although it is a small business; it is owned by Deluxe Corporation. HR and management does not have the time to listen, change or create a positive working environment. The rules are the rules and that is final. Co-workers are amazing and is a shame no one is rewarded or praised because no one...

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      Advice to Management

      Wake up! How many of us have complained to HR? We have been hearing "things will get better" for two years. Guess what management? You lie! This department is horrible and the pay is way too low for what we do.

      PsPrint2018-03-07
    • Helpful (1)

      "Management is awful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Production Line Worker in Oakland, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at PsPrint full-time for more than a year

      Pros

      Amazing health benefits and awesome co-workers

      Cons

      Where to start? First off the management is completely out of touch with their production staff. They make decisions independently without consulting the employees whose lives they are affecting. The only way to get ahead in the company is to be the same ethnicity as the management. They constantly make you do overtime and set higher and higher goals to reach and don't care how hard they have to make you work to reach...

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      Advice to Management

      Appreciate your employees WAY more and fire Saul to improve our collective morale.

      PsPrint2017-11-23
    • Helpful (1)

      "Bad Company to Work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PsPrint full-time

      Pros

      Cool, down to earth co-workers, some quality products (booklets).

      Cons

      Non-existent management top-tier management, police-state approach to call center, but an observable hierarchy of those who are making good pay who are completely separated from the hardcore problems.

      Advice to Management

      Go out of business; let Vistaprint win.

      PsPrint2017-02-23
    • Helpful (1)

      "Run For Your Life!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Oakland, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PsPrint full-time for more than a year

      Pros

      Standard benefit package from Deluxe

      Cons

      This place is being mismanaged and run into the ground by Deluxe. They laid off the entire customer service team in Oakland and moved it to a unprepared and untrained team in Kansas City. More layoffs are coming in the Oakland location. They have mandatory overtime for 4+ years and change your schedule without notice. Employees are all unhappy but still scared to lose their jobs. The only thing that matters...

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      Advice to Management

      Save yourselves because the ship is sinking.

      PsPrint2017-02-12
    • Helpful (2)

      "I like and Dislike working here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Will Call in Emeryville, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at PsPrint full-time for more than a year

      Pros

      Good Pay, Guaranteed full time and overtime. Nice co-workers and near food court area.

      Cons

      To many changes, Feels like i am being watched all the time.

      Advice to Management

      Figure your Selves out.

      PsPrint2016-08-08
    • Helpful (2)

      "Good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Production Line in Fremont, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at PsPrint for less than a year

      Pros

      Great employees that posses a lot of talent. They are also extremely hardworking individuals who look out for each other. You can also learn a lot of skills at any position in this company. And you get a decent salary as well.

      Cons

      Every day is over time because they always set higher and higher expectations. However, there's a major oversight or burning out your employees. A lot of people are being pressured into working long hours, and looked down upon by management if they don't put in a certain amount of overtime. And if they put in too much OT then they are reprimanded.

      Advice to Management

      Please put your workers first. If you look out for them then they will be motivated to look after you- It's a two way street.Also rather than masking a problem, actively try to solve the major, underlying issues rather than temporarily fixing it in order to save yourself a scolding from the "higher ups".

      PsPrint2016-05-26
    • Helpful (4)

      "Save yourself from misery!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Oakland, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at PsPrint full-time for more than 5 years

      Pros

      Coworkers are nice but you are only allowed to talk during your mutual break time

      Cons

      Everyone but upper management is completely miserable. No increase in salary, understaffed, overworked, incentive for improvement is facility-wide humiliation, no talking allowed (including casual daily greetings), constant stress, broken systems, questionable practices, toxic environment in every way. There's even a high turnover rate in HR if that tells you anything.

      Advice to Management

      Treat people with some semblance of humanity. Greed only gets you so far.

      PsPrint2016-03-11
    Found 16 reviews