Queens Library Reviews | Glassdoor

Queens Library Reviews

Updated November 2, 2016
46 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dennis Walcott
13 Ratings

46 Employee Reviews

Sort: Popular Rating Date

  1. "Laid Back Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Springfield Gardens, NY
    Current Employee - Instructor in Springfield Gardens, NY
    Recommends
    Positive Outlook

    I have been working at Queens Library (Less than a year)

    Pros

    It feels great to help learners achieve their goals.
    Management is easy going.

    Cons

    None that I can think of right now.


  2. "Community Liaison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Queens Library part-time

    Pros

    The co-workers. There are a bunch of great people working and they strive to help people.
    There's a strong bond between the co-workers since there's no competitiveness to perform better than the next person.

    Cons

    The manager. Specifically at my branch, it wasn't optimal to push workers beyond their requirements with no recognition of their work. Some libraries are crowded and there aren't enough employees.

    Advice to Management

    Listen to your employees as they are the ones that create a great atmosphere for the library.


  3. "Administrative Assistant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Queens Library part-time

    Pros

    Great colleagues, friendly environment, supportive, growth

    Cons

    not exactly in my preferred field of interest


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Stacks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stacks Leader in Laurelton, NY
    Current Employee - Stacks Leader in Laurelton, NY
    Recommends

    I have been working at Queens Library part-time (More than 3 years)

    Pros

    Management is very open to your concerns and questions, Flexible with your schedule, Trainings are helpful and really do help you understand the work. Very team oriented. Your supervisory experience may vary depending on your branch though.

    Cons

    Its hard to change positions within the system and may take awhile, The pay is ok for someone maybe in college or someone just needing a little extra cash


  6. "Current Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Queens Village, NY
    Current Employee - Anonymous Employee in Queens Village, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly co-workers
    Flexible hours, good pay and benefits

    Cons

    Difficult, hostile, and aggressive customers


  7. "Great to Patrons, not so much Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great health benefits, overall okay.

    Cons

    Workplace harassment is sometimes ignored by Human Resources


  8. "Security Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Queens Library full-time

    Pros

    Great Team and upper management

    Cons

    A lot of angry customers and employees that make it more difficult .


  9. "It's getting better all the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator, Acquisitions in Jamaica, NY
    Current Employee - Coordinator, Acquisitions in Jamaica, NY
    Recommends
    Positive Outlook

    I have been working at Queens Library full-time (More than 8 years)

    Pros

    New executive management team seem to be working hard to improve the library system for staff and customers.

    Cons

    With 6 day service and not enough staff you will have to work more nights and week-ends than you thought.

    Advice to Management

    Keep hiring and listen to the front line staff.


  10. "Varies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Queens Library part-time

    Pros

    Really get a chance to give back to the community and become closer with it. Depending on who your boss is, working here can feel like being with your family.

    Cons

    Upper management needs to pay more attention to workers needs


  11. "Mostly a Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked with a wonderfully diverse, warm, friendly, unpretentious, hard-working group of people. My immediate boss made me feel appreciated and respected, and it was deeply satisfying to feel I was contributing something to such a great institution and the communities it serves.

    Cons

    As another former employee put it, our department used to be a sweet place to work. But times, people and priorities change, and the atmosphere has recently become more high-pressure and corporate. Inevitable, perhaps, but still sad.

    Advice to Management

    The departure of multiple experienced employees from one department in a short span of time should prompt review of how the department is being run just so management can be sure it’s aware and approves.



Showing 46 of 48 reviews
Reset Filters