Queens Library Reviews | Glassdoor

Queens Library Reviews

Updated November 8, 2017
51 reviews

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3.5
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Dennis Walcott
14 Ratings

51 Employee Reviews

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Pros
  • There are a bunch of great people working and they strive to help people (in 3 reviews)

  • Flexible hours for library science graduate students (in 2 reviews)

Cons
  • Upper management is very much out of the loop when it comes to the needs and concerns of the employees (in 4 reviews)

  • Sometimes there were lulls in the amount of work to do (in 2 reviews)

More Pros and Cons

  1. "Review of QBPL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great hours, medical benefits, and easy going coworkers.

    Cons

    Some branches are difficult to travel to and there can be inconsistencies regarding rules and regulations depending on the particular branch .

    Advice to Management

    A little more organization amongst the different departments.


  2. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Queens Library full-time

    Pros

    Benefits and that is it.

    Cons

    Don't stay in the library too long unless you love customer service or playing politics. A long term stay in this environment can get very toxic and debilitating.

  3. "Teachers Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Queens Library full-time

    Pros

    Helping people obtain their GED

    Cons

    Distance from New Jersey to Queens

    Advice to Management

    Keep up the good work


  4. "Good Basic First Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Queens Library part-time

    Pros

    It paid
    Was able to practice my people skills
    Gleaned an inside look into the inner workings of a library

    Cons

    Sometimes you meet some real characters, regardless of whether they are employees or customers


  5. "Nice place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Queens Library part-time

    Pros

    The environment is nice and quiet and the people who work at the Library really want to serve patrons.

    Cons

    Sometimes there were lulls in the amount of work to do. My supervisor always complained about her health and also treated me like I was subhuman at times.


  6. "Community Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Queens Library part-time

    Pros

    The co-workers. There are a bunch of great people working and they strive to help people.
    There's a strong bond between the co-workers since there's no competitiveness to perform better than the next person.

    Cons

    The manager. Specifically at my branch, it wasn't optimal to push workers beyond their requirements with no recognition of their work. Some libraries are crowded and there aren't enough employees.

    Advice to Management

    Listen to your employees as they are the ones that create a great atmosphere for the library.


  7. "Laid Back Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Springfield Gardens, NY
    Current Employee - Instructor in Springfield Gardens, NY
    Recommends
    Positive Outlook

    I have been working at Queens Library (Less than a year)

    Pros

    It feels great to help learners achieve their goals.
    Management is easy going.

    Cons

    None that I can think of right now.

  8. "Administrative Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Queens Library part-time

    Pros

    Great colleagues, friendly environment, supportive, growth

    Cons

    not exactly in my preferred field of interest


  9. "Stacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stacks Leader in Laurelton, NY
    Current Employee - Stacks Leader in Laurelton, NY
    Recommends

    I have been working at Queens Library part-time (More than 3 years)

    Pros

    Management is very open to your concerns and questions, Flexible with your schedule, Trainings are helpful and really do help you understand the work. Very team oriented. Your supervisory experience may vary depending on your branch though.

    Cons

    Its hard to change positions within the system and may take awhile, The pay is ok for someone maybe in college or someone just needing a little extra cash


  10. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Queens Village, NY
    Current Employee - Anonymous Employee in Queens Village, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly co-workers
    Flexible hours, good pay and benefits

    Cons

    Difficult, hostile, and aggressive customers


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