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      Quest

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      Quest reviews

      3.5

      55% would recommend to a friend

      (142 total reviews)

      John Gill

      65% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Senior management

      3.2

      Career opportunities

      3.0

      Compensation and benefits

      Quest has an employee rating of 3.5 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      142 reviews
      3.0
      Jun 14, 2016

      Serves the Developmentally Disabled population

      Licensed practical nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients are amazing! Very rewarding. Awesome teamwork at my location. Fun. Felt less like a business because the clients always came first at that time. Awesome family members.

      Cons

      Overall management is terrible. No loyalty to long term staff. Quest has steadily declined the last few years. As I left, it was becoming more of a business, less about the clients. Hard to watch the fall.

      5.0
      Feb 15, 2016

      DSP

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Easy Easy Easy Money

      Cons

      Management could do a whole lot better with scheduling. Also, Leads should know how to lead and not get position based on who they know.

      2.0
      Dec 1, 2015

      Administrator

      Administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership for 30+ years by a single individual with a vision of healthy long term care gave this organization a long history of putting clients first in a family atmosphere combined with a sincere dedication to the population served made this organization a leader in the state. The long term view of caring for people throughout a lifetime and retaining managers toward that end was essential to the success of the client care provided.

      Cons

      Recent changes in top management and philosophy changed the focus to financial expansion which lead to a short-term view. This increased rapid changes in middle management increasing instability and dissatisfaction among staff which fueled more changes in middle management create further instability and dissatisfaction.

      Viewing 1 - 3 of 142 Reviews
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      ReviewsQuest reviews

      Glassdoor has 163 Quest reviews submitted anonymously by Quest employees. Read employee reviews and ratings on Glassdoor to decide if Quest is right for you.