Rutter's Reviews | Glassdoor

Rutter's Reviews

Updated July 19, 2017
40 reviews

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40 Employee Reviews

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  1. "They Try"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Rutter's full-time (More than 5 years)

    Pros

    The company is a very friendly company. They're still pretty new to the big wide world, and they're trying to expand to other states. So far, they're making good progress.

    Cons

    Very bad communication within the conpany. Their training is outdated, and they try to cut expenses in the wrong places.
    Offered insurance is awful.
    A very conservative company, and not in a particularly good way.

    Advice to Management

    Take better care of smaller employees. They run your stores, not the managers.


  2. "HVAC, plumbing, and restaurant equipment service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in York, PA
    Former Employee - Maintenance Technician in York, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Rutter's full-time (More than a year)

    Pros

    Pay and hours were pretty good.

    Cons

    Long amounts of time on-call. No room for growth.

    Advice to Management

    Restructure on-call setup.

  3. "Deli Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Team Member
    Current Employee - Deli Team Member
    Doesn't Recommend

    I have been working at Rutter's full-time (More than 5 years)

    Pros

    Free drinks while on the job & healthcare if full time & PTO.

    Cons

    On the back of the new shirts...it says best women in convenience yet they don't have tampon or pad dispensers in the women's bathroom...& if your pregnant...you might as well quit. You get no breaks & if you sit...you get written up. No paid maternity leave yet it's the best place for women in convenience?? What a joke.

    Advice to Management

    Put tampon and pad dispensers in the girls bathroom and offer the "women" that are so best at working in a convenient store some paid maternity leave & breaks.


  4. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursing Assistant in Harrisburg, PA
    Former Employee - Nursing Assistant in Harrisburg, PA
    Recommends
    Positive Outlook

    I worked at Rutter's part-time (More than a year)

    Pros

    Work with great people, meet a lot of regulars, great pay, easy work.

    Cons

    No insurance, hire up management isn't great, they did blame me for something I was never even trained in and had to pay the money back. Also had to close the store by myself at 11pm and another store alone at 12am.

    Advice to Management

    Take the time to make sure people are trained correctly. Re-evaluate how safe it is for someone to have to close alone. Don't act like the team members should know everything and hold our trainers accountable.


  5. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Rutter's full-time (More than a year)

    Pros

    Great place to work, shifts went by really quickly, coworkers were friendly

    Cons

    Manager wasn't the greatest but that's to be expected


  6. "If you love food service, this job will make you hate it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Mercersburg, PA
    Former Employee - Restaurant Manager in Mercersburg, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Rutter's full-time (More than a year)

    Pros

    Extremely well pay for Management. Continued Training Classes. Certifications.

    Cons

    Corporate is horrible. They only care about the customer complaints and rumors they hear from disgruntled employees. They do not stand behind their management team. Long hours. 24 hours a day. If someone calls off, the manager has to cover the shifts. If you are the manager you have no other managers at your high vigor to help you. Very time consuming. Not allowed to have a life. Always on call 24/7 365 days a year.

    Advice to Management

    Introduce other salaried management, to create a management team. Come work in your stores to see the performance of each employee. Watching cameras all day is NOT your only job! When you continue to grow your company with store further away from the corporate office in York, PA dont require new hires to drive all the way there just for orientation and classes when they can be easily taught at the store! VALUE YOUR TEAM.


  7. "Deli Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Associate in York, PA
    Current Employee - Deli Associate in York, PA
    Doesn't Recommend
    Positive Outlook

    I have been working at Rutter's part-time (Less than a year)

    Pros

    Very flexible schedule, friendly co-workers and managers.

    Cons

    3rd shift is an absolute nightmare at store #62, never opt for it unless you like college kids that will degrade your service and then demand it the very next second.

    Advice to Management

    Try and pay attention to your employee's availability more instead of scheduling them for days they cannot make it to work.

  8. "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Rutter's part-time (More than 5 years)

    Pros

    Start at $10 per hour

    Cons

    Corporate treats team members awfully. However I hear they treat corporate employees fairly well.

    Advice to Management

    Care more about the team members


  9. "Rutter's #53"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Newberrytown, PA
    Current Employee - Store Manager in Newberrytown, PA
    Recommends
    Positive Outlook

    I have been working at Rutter's full-time (More than 5 years)

    Pros

    It's a great place for young people to get into the working world, as well as older individuals looking for added income. Full time employees can make a nice career at Rutter's.

    Cons

    Not all customers can be nice to deal with, you plow on and put on your best smile. In a growing competitive business, policies and procedures are constantly changing, you have to adapt quickly.

    Advice to Management

    Continue to grow the Rutter's brand. Assistant manager should get a higher hourly rate then other premium positions.


  10. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Leaders Heights, PA
    Current Employee - Store Manager in Leaders Heights, PA
    Recommends
    Positive Outlook

    I have been working at Rutter's full-time (More than 8 years)

    Pros

    Friendly atmosphere. Guaranteed to laugh many times a day. Flexible work hours. Growing company and always expanding and creating more jobs.

    Cons

    Not all customers are friendly.

    Advice to Management

    Work with your employees. Always try to help them


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