Does Science Museum Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Science Museum Group employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Science Museum Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Science Museum Group?

53% of Science Museum Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Science Museum Group 3.7 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Science Museum Group?

Visitor Experience Assistant (30) , Explainer (19) , Visitor Fundraiser (6) , Volunteer (4) , Casual Museum Assistant (3) , Front of House (3) , Museum Assistant (3) , Project Manager (3) , Sales Advisor (3) , Visitor Services Assistant (3) , Collections Project Officer (2) , Curator (2) , Gallery Invigilator (2) , Manager (2) , Marketing (2)

What are the pros of working at Science Museum Group according to real employee reviews?

"Welcoming environment and great to see people engaged in science." ((in 26 reviews)); "Colleagues are friendly and helpful" ((in 25 reviews)); "the team are great and will always support you." ((in 13 reviews)); "Supportive and creative working environment." ((in 6 reviews)); "Some of the staff benefits are good." ((in 5 reviews))

What are the cons of working at Science Museum Group according to real employee reviews?

"Management always seem to twist HR around their little finger, lying to avoid getting into trouble for inappropriate conduct." ((in 12 reviews)); "Should have higher salary for living in london" ((in 8 reviews)); "Managers don't really understand when you are having difficulties or other issues." ((in 6 reviews)); "No career progression and development." ((in 4 reviews)); "limited career development or progression opportunities (essentially going only move up if someone more senior leaves and you apply for their role)" ((in 3 reviews))

Science Museum Group reviews

3.5

53% would recommend to a friend

(191 total reviews)

Ian Blatchford

25% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (191 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Science Museum Group has an employee rating of 3.5 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Science Museum Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

191 reviews

2.0

Jun 19, 2026

Supportive colleagues overshadowed by toxic management.

Visitor experience assistant

Recommend

CEO approval

Business Outlook

Pros

Lovely colleagues to work alongside.

Cons

Multiple managers cultivate a toxic working atmosphere.

5.0

Jun 11, 2026

Museum assistant

Recommend

CEO approval

Business Outlook

Pros

People and culture, perfect for students

Cons

Limited progression unless working in the office

5.0

Jun 9, 2026

Supportive culture and hybrid work but low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid working arrangement that supports a healthy work-life balance. The environment is friendly and collaborative, with a supportive line manager and team. There is also a strong emphasis on diversity and inclusion, which contributes positively to the overall workplace culture.

Cons

There is a generally low level of professional assertiveness, which can vary across teams; however, this has not been reflected in my own team. The organisation has a relatively flat structure, with some bureaucratic processes in place. Compensation appears to be lower compared to equivalent roles in the private sector, and this is not always offset by a sufficiently competitive benefits package.

Viewing 1 - 3 of 191 Reviews

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Jobs at Science Museum Group

Visitor Experience Assistants

Project Manager (Exhibitions and Galleries) (18 months FTC)

Interactive Galleries Coordinator (18 month FTC)

Business Intelligence Developer