Does Science Museum Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Science Museum Group employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Science Museum Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Science Museum Group?

54% of Science Museum Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Science Museum Group 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Science Museum Group?

Visitor Experience Assistant (29) , Explainer (19) , Visitor Fundraiser (6) , Volunteer (4) , Casual Museum Assistant (3) , Front of House (3) , Project Manager (3) , Sales Advisor (3) , Visitor Services Assistant (3) , Collections Project Officer (2) , Curator (2) , Gallery Invigilator (2) , Manager (2) , Marketing (2) , Museum Assistant (2)

What are the pros of working at Science Museum Group according to real employee reviews?

"Welcoming environment and great to see people engaged in science." ((in 27 reviews)); "Colleagues are friendly and helpful" ((in 26 reviews)); "the team are great and will always support you." ((in 13 reviews)); "Some of the staff benefits are good." ((in 5 reviews)); "Good culture and fellow employees" ((in 4 reviews))

What are the cons of working at Science Museum Group according to real employee reviews?

"Management always seem to twist HR around their little finger, lying to avoid getting into trouble for inappropriate conduct." ((in 11 reviews)); "Should have higher salary for living in london" ((in 8 reviews)); "Managers don't really understand when you are having difficulties or other issues." ((in 6 reviews)); "No career progression and development." ((in 4 reviews)); "Chronically low pay, senior leadership that ignore and patronise the views and needs of their workforce, terrible (or no) staff facilities, terrible Director" ((in 3 reviews))

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Science Museum Group

Science Museum Group reviews

3.5

54% would recommend to a friend

(188 total reviews)

Ian Blatchford

25% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.7

Compensation and benefits

Science Museum Group has an employee rating of 3.5 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Science Museum Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

188 reviews

3.0

May 12, 2026

Meaningful work with passionate colleagues, but limited progression

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to work in a meaningful environment with passionate colleagues and exposure to interesting scientific and educational projects.

Cons

Progression opportunities can be limited depending on department

5.0

Apr 23, 2026

Fantastic place to work but no progression

Visitor experience assistant

Recommend

CEO approval

Business Outlook

Pros

Free exhibitions at all national museums

Cons

No career progression in your field

3.0

Mar 28, 2026

Front of house is focused on donations not customer support

Visitor experience assistant

Recommend

CEO approval

Business Outlook

Pros

Easy tasks and friendly team.

Cons

Increasing lack of support the further complaints get from your role and core team. Increased pressure on staff to hit financial targets that are out of their control. Meetings are regularly scheduled to discuss targets, staff are penalised and threatened to increase financial quotas even when job performance is otherwise excellent. Meetings involve managers shaming staff for their ability in relation to their colleagues successes with only given advice being “try” and “it is possible” rather than concrete solutions.

Viewing 1 - 3 of 188 Reviews

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Jobs at Science Museum Group

Explainer (12 MTH FTC)

Explainer (12 MTH FTC)

Heritage Machinery Conservation Internship

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Science Museum Group

Science Museum Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Meaningful work with passionate colleagues, but limited progression

Fantastic place to work but no progression

Front of house is focused on donations not customer support

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