Sep 4, 2025
Searchability reviews
82% would recommend to a friend
Martin Blythe
91% approve of CEO
81% positive business outlook
Searchability has an employee rating of 4.3 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Searchability employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).
Reviews by job title
36 reviews
Jan 11, 2021
Searchability Response
5yWe are disappointed to read your comments as we believe this gives an unfair and extremely biased view of what working here is like. This review has been flagged to Glassdoor for suspected duplicate posting in violation of their terms, and while I am confident that these attempts to damage our reputation will not succeed, it’s still my duty to protect our position and the people who genuinely love working for our company. Please see my comments below:
Any employee who feels concerned, anxious, or emotional about any aspect of their role is always encouraged to reach out in confidence to our HR Director, MD, Team Leaders, Senior Managers etc - however we have never had reports of complaints of training from our people, in fact many of our recruiters credit this as their pathway to becoming a successful recruiter.
We do highlight that extra hours while certainly not obligatory, are often key to achieving success while you are learning how to recruit in this industry, simply because most candidates cannot speak during work hours. I’m not sure where the 9pm-11pm comes into, this never happened and never happens.
Management take on feedback from every employee, in fact we adopted a focus group approach on numerous occasions to aid business decisions and allow every voice to be heard. I also have to disagree with your reference to management not caring when people leave, believe me when I say it was an extremely difficult decision to terminate your employment but one that we had to make based upon your consistent underperformance here.
The KPI’s we have at Searchability are both achievable and designed to help you succeed, along with the extensive training and resources we provided you.
The government’s furlough scheme was designed to help retain jobs, and we have treated this respectfully in order to protect as many people’s jobs as we possibly could. To be completely transparent even with this support, every employee who has been furloughed still comes at a significant cost to the business due to the investment we make for every employee (Surface pro, iPhone, LinkedIn licences, tools, equipment etc) so for us to keep individuals on furlough who were unable to demonstrate that they could succeed in this role beyond the furlough scheme, despite numerous efforts on our part to allow you to do so, was not possible. We did not take these decisions lightly, and we flexed to ensure you were paid beyond what was contractually obliged in order to help.
Our business is currently working successfully from home due to lockdown, I can only assume your opinion of severe tensions refers to our suggestion that those who aren’t performing required the additional support from Management which is far more effective on-site than in a remote setting, again just our way of trying to help people like yourself.
Searchability have a transparent commission scheme that is higher than the average recruitment agency and designed to incentivise you to succeed. The consultant commission cannot be earned until you have completed your training and graduated as a consultant, which is perfectly standard, but we do offer resourcer commissions and incentives to help you along the way with this.
As a business we have invested heavily into training and support to allow you to reach your potential, and while you feel you did not have the time to prove yourself, you have to understand that this decision was made from the efforts and performance you demonstrated before the pandemic as well as in your return from furlough. If we didn’t give people time to meet their potential we wouldn’t have the majority of our team here now, but as a business we can not continue to make allowances for a small group of people who aren’t willing to put in the same efforts that we do. If we want this more than you, then recruitment probably isn’t the right career for you.
I'm a little confused to your comments regarding LinkedIn. Searchability employees have a full LinkedIn Enterprise Recruiter Licence, which costs the business substantial sums per user per year. The enterprise product remains the property of Searchability for obvious reasons should you leave, employees with existing LinkedIn accounts simply plug our enterprise solution into it and unplug should they leave, their personal LinkedIn accounts of course remain their own property.
Of course we listen to advice, it's how our business has evolved, however with a review that has been constructed solely in an attempt to undermine our business and the great team we have here I do have to take a lot of this with a pinch of salt, because on investigation it is clear that the majority of this review is untrue and duplicated. Despite this I still wish you all the best, and would still invite you to reach out to me personally to discuss the content of this review as opposed to posting anonymously on this public platform
Dec 24, 2020
Searchability Response
5yWe understand that when we have to take the decision to let employees go that they may choose to take to this platform to vent their frustrations, however due to some of the utterly false and frankly illegal allegations you have made I have no choice but to report this to Glassdoor, as these comments have clearly been left to attack and attempt to damage our business. I will however respond as much as I can to each point raised within the parameters of this platform although there is a lot of duplication from a previous post that is remarkably similar in content as well as context:
Every decision is made to drive the business forward, and unfortunately this means we sometimes have to terminate employment from individuals who are consistently underperforming . We do not take these decisions lightly, and despite our best efforts to encourage you to meet the potential we genuinely saw from you when you started, it would be unfair to continue on this path when you are unable to demonstrate the willingness to do the same.
We are extremely considerate about budgets for tools, with the success of each tracked monthly based upon usage and financial return. Many of our people have achieved a higher proportion of placements through the tools we onboarded in the past twelve months, despite yourself clearly not embracing these in the same way.
Navigating the pandemic has been challenging for every business, and we honestly did as much as we possibly could to help every individual at Searchability.
We have a commitment to inclusivity at Searchability, and treat every individual equally whether they are on their first day or sixth year at the company.
Your comment about commission is completely incorrect, Commission was paused for everyone in March whilst we assessed the wider implications for the business. Everyone received the entirety of their commission back in equal portions as a % uniform across the whole company regardless of whether you were a trainee / Team Leader or Manager by the end of October(7 months).
We were unfortunately not in a position to top up furlough payments during the lockdown, evidenced by the pause in commission you have previously cited.
We did have to make the decision to let go of people in December, and in the majority of cases the decision was down to revenue generation, however, in a couple of instances we have had to make decisions based upon attitude and where people have demonstrated a reluctance to embrace training, tools, advice, support or mentoring we were left with no alternative to protect the wider business from an evolving toxicity, evidence of which can be found in this fabricated review.
Now, these are incredibly serious and false allegations you have raised. We have an absolute zero tolerance policy to drug use, racism and sexism in this company as you well know. Not only is this illegal but there is absolutely no place for this behavior in our society. There is zero evidence of this, and this attempt to attack the character of the colleagues you referred to as “mostly great” at the beginning of this review will not be tolerated. I have no choice but to report these claims to Glassdoor for investigation.
We bolster internal training with external training and open this up to every level of recruiter so that each employee is constantly developing, surely this is a benefit? I have never heard this mentioned as a complaint before?
Believe me when I say that the Directors and Senior Managers here are some of the most dedicated and hard working people I have ever met, the past year has highlighted this with many making personal sacrifices in order to try and protect the positions of new hires and working tirelessly through late nights and weekends throughout the pandemic. Your comments are baseless.
Our workforce are currently working from home as we speak, as they did through March – July and sporadically where needed from August-November. We have invested in a whole raft of tools and equipment to enable them to do this.
No-one has ever or will ever be coerced in writing reviews of any kind for these types of platforms as you will testify during your time here. I can only assume some of your former colleagues have also taken exception to the bitter and childish way you have chosen to attack them personally through your spurious allegations and one can only guess what your next cause for grievance will be. I just hope that this platform sharpens up it's due diligence to prevent further nonsense being published.
I am sorry that this has ended this way, it feels so unnecessary but given the behavior you are demonstrating it reaffirms that our decision was in fact correct, albeit forced upon us due to external pressures of the current pandemic. I wish you every success in your next move. Take good care.
Martin
