Sentient Jet Reviews | Glassdoor

Sentient Jet Reviews

Updated December 26, 2016
20 reviews

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3.7
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Marty Guinoo
13 Ratings

20 Employee Reviews

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  1. "Excellent Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sentient Jet full-time (More than 8 years)

    Pros

    Great place to work

    Cons

    none none none none none


  2. Helpful (1)

    "Growing company with good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Braintree, MA
    Current Employee - Anonymous Employee in Braintree, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentient Jet full-time

    Pros

    Sentient is a growing company in a dynamic and inherently cyclical industry. The people here are great - smart, kind, driven, motivated and fun to be around. Size of the company is ideal - with about 120 employees and over $200m in revenue, it is big enough to be very stable but also nimble enough to make changes and investments quickly and promotes a startup culture. The transparency into financials, company goals, strategy, and other important information is refreshing compared to many other places I have worked.

    Cons

    Being owned by a parent company based in another state can be cumbersome at times. The financial backing and strategic alignment with other held companies provides benefits, but sometimes there is red tape or delays due to the separation.

    Advice to Management

    Continue to mentor employees and provide pathways for growth - personally and professionally.

  3. Helpful (1)

    "Good people but poorly managed company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Braintree, MA
    Current Employee - Anonymous Employee in Braintree, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sentient Jet full-time (More than a year)

    Pros

    There are some people who are very good at what they do. There is a lot of talent here. Company does a lot or moral boosting events. Overall pretty well taken care of as an employee. Very flexible schedule. Extremely casual dress. Overall very lax place to work.

    Cons

    Pay is low. Room for advancement is minimal. People who clearly do a lot less make the same money at the end of the day. Each employee and situation is treated on a case by case basis. Lots of "gray areas". Promotions and other management decisions are made based on favoritism rather than merit. Nobody has a clear understanding of the benefits, also very case by case. Pay and bonuses are very secretive because there is no defined structure. When there is an issue management explains we have devised a new way to handle issue, when you ask how they give run around to avoid actually answering the question.

    Advice to Management

    Create black and white policy. Execute open door management style as advertised by senior management. Create a well defined structure. Determine a way to hold the appropriate people accountable.


  4. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling in Weymouth, MA
    Current Employee - Scheduling in Weymouth, MA
    Approves of CEO

    Pros

    Good pay, nice people to work with, great with timeoff

    Cons

    Management is not hands on, teams seem isolated


  5. Helpful (1)

    "It was a great experience until the economic conditions exposed the skeletons"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Weymouth, MA
    Former Employee - Manager in Weymouth, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Sentient can be a great place to work for a young person who wants to learn about a supply/demand business where day to day, flight by flight profitability is crucial. Everyone has an impact from day to day. Sentient reacts more quickly than other companies because it is small and the widely accepted use of instant messaging technology helps information flow easily.

    Cons

    The senior management team is young and inexperienced. Following the most recent sale of the company the new investor simply took the managers who were left standing after August 2008 and gave them C-level positions. The people previously in these roles wanted nothing to do with the "new" Sentient. The current leaders are mostly good people, but their compensation structure leads them to walk on their employees to maximize their own salary with (as you will read in other reviews) bonuses that are vague and then disappear when goals are met. Macquarie's goal is to turn Sentient around as soon as possible and sell it to the first sucker who comes along.

    Advice to Management

    As is apparent by your horrendous non-compete agreements your employees are your best and ONLY asset. Treat them well or your going face a rude awakening when the economy starts to grow again.


  6. Helpful (1)

    "Overworked and underpaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Manager in Weymouth, MA
    Former Employee - Client Manager in Weymouth, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Smart people...able to learn about cool, unique industry.

    Cons

    Management often made promises they never kept about promotions & bonuses. Poor business practices. Employees are overworked and underpaid. Management team is split between great, ethical people and manipulative, unethical people.

    Advice to Management

    Live up to your word. Just because you choose not to have work/life balance doesn't mean everyone else should be the same way.


  7. Helpful (1)

    "every trip matters"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Command Center in Weymouth, MA
    Current Employee - Command Center in Weymouth, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    First pro of working at Sentient is that is has a great name. Second are my co-worker they are the best.

    Cons

    The way they calculate the bonus does not make scense. How can a person who has been with the company make less of a bonus then a newbie?

    Advice to Management

    NA

  8. Helpful (1)

    "Private aviation company does not soar above the rest"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in Weymouth, MA
    Former Employee - Staff in Weymouth, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location is good if you don't want to travel into the city every day. This is a good environment for young folks just coming out of college (particularly in the aviation industry), as well as senior-level aviation career folks. For the youngsters, you will learn a lot about the aviation industry including aircraft information, weather information, and miscellaneous aviation industry. For the seasoned aviation folks, your expertise will be welcomed and utilized.

    Cons

    This company has a "good old boy club" feel. For folks who wish to come in and offer new "out of the box" ideas, your ideas are unwelcomed and met with the "we tried that before" attitude. It's like you receive a nice pat on the head and are sent on your way to simply "do your job". Management, for the most part, has been promoted from within -- promoting folks who did well in their position but are in no way equipped to be management. They are often mean, gossipy, and don't know how to "lead". They "lead" by fear and intimidation. When folks try to think out of the box or go above and beyond, the managers smile and thank them for their ideas but then never buy in. New employees have a tough time fitting in. Performance reviews are non existent so there is no way to know how you are being measured or evaluated until, oftentimes, it's too late.

    Advice to Management

    Management needs to remember the needs and feelings of their staff. They need to know that the key team members have great ideas and should be encouraged to try these ideas to discover new and exciting ways to promote the company. Also, Sentient needs to stop promoting employees into management positions simply because they are good at what they do. Or, at the very least, get your managers into a management training program before they drive all their employees away. As a company, you need to create a welcoming culture for ALL employees -- not just for a chosen few.


  9. Helpful (1)

    "A Sentient Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Command Center Staff in Weymouth, MA
    Former Employee - Command Center Staff in Weymouth, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    To get experience in the private jet industry, work with the rich and famous, one way (empty leg flights), work with latest technology in the industry. Ability to move around between departments, finding the one that fits your interest and skill set. They encourage open communication between staff and managment.

    Cons

    Minimal career path development for operational/customer service staff. Expect long hours. Raises are very hard to come by. The environment is always changing, the focus always shifting with what the company expects. Appeared like everyone was "putting out little fires" but not necessarily fixing the main cause of the fire.

    Advice to Management

    Your employees are just as important as the jets. If they show an unwavering commitment and drive for client satisfaction as you desire than give them hope for their futures.


  10. "Terrific company comprised of passionate, driven people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentient Jet full-time

    Pros

    Current management is a step beyond past regimes in just about every way. CEO is an energetic individual who promotes a culture of free flowing ideas, ingenuity, hard work, and fun. Opportunities exist for those willing to work hard and strive beyond the "9 to 5" mentality. Overall a great, friendly group of folks here.

    Cons

    Not much to complain about. Some individuals are stuck in their comfort zones and aren't overly eager to roll their sleeves up and take on new challenges but they are far outweighed by those who are.

    Advice to Management

    Continue to promote growth for folks who give it their all.


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