ServiceSource (Virginia) Reviews | Glassdoor

ServiceSource (Virginia) Reviews

28 reviews

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Full-time Part-time

2.8
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ServiceSource (Virginia) President & CEO Janet Samuelson
Janet Samuelson
8 Ratings

28 Employee Reviews

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  1. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakton, VA
    Current Employee - Anonymous Employee in Oakton, VA
    Positive Outlook
    Approves of CEO

    I have been working at ServiceSource (Virginia) full-time (More than a year)

    Pros

    Rewarding work with individuals with disabilities
    Great company moral and team work

    Cons

    No bonuses
    No cost of living raises


  2. Helpful (1)

    "Great company, with a questionable corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakton, VA
    Former Employee - Anonymous Employee in Oakton, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Compensation and benefits are great. 100% supporter of the disabled community.

    Cons

    Old dogs don't like new tricks. New dogs don't stand a chance. My way, no highway option.

    Advice to Management

    Training. Training. Training. Professional development training is needed in this organization. This must be top fed and periodically checked to ensure compliance. When the cat's away the mice do what the hell they want. #accountability


  3. Helpful (1)

    "SSI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enclave Supervisor in Alexandria, VA
    Current Employee - Enclave Supervisor in Alexandria, VA
    Recommends
    Positive Outlook

    I have been working at ServiceSource (Virginia) full-time

    Pros

    Plenty of room for advancement and growth within the company!

    Cons

    No complaints on my end.


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  5. Helpful (2)

    "Disgusting how they treat their employees in Florida"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant II in South Florida, FL
    Former Employee - Administrative Assistant II in South Florida, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ServiceSource (Virginia) full-time

    Pros

    I worked out of the Florida division so I can not speak about the Virginia offices. This company subcontracts for the State of Florida and they do pay well and have a great benefits package as well as vacation, sick leave and health insurance.

    Cons

    The aggressive behavior of the Management in the main Florida office is really mind blowing. It is not uncommon for there to be a lot of back stabbing and jockeying for position. It is all about the State contract and keeping their foot in the door. They do not care about how they treat the personnel. It started out as a "dream job" on paper, but as I got to know the main players, it all changed. The women particularly are very nasty and will do anything to keep their cushy job with all the benefits involved. It is not uncommon to hear ugly comments about the clients and laughter about them in the lunch room. They are supposed to be "helping" the underprivileged and that is supposedly their mission, but it isn't about that at all. Be careful if you accept a job with them. The abuse got so bad that I had to leave after less than a year and my coworkers felt the same and left as well. So those of you reading this, be forewarned.

    Advice to Management

    Take a look at your high end Management in place. They are not what you think they are. I have never in my life been treated so poorly in a position and I have had a long career.


  6. Helpful (2)

    "General Clerk II at Capitol Heights, Maryland."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk II in Landover, MD
    Former Employee - General Clerk II in Landover, MD
    Approves of CEO

    I worked at ServiceSource (Virginia) full-time (More than 3 years)

    Pros

    The people that you work beside, not the management, are the best.

    Cons

    No growth with in the company. The salaries are not equal the others in your position with other companies. Management does not allow one to grow. No advancment with in the site at Capitol site in Maryland.

    Advice to Management

    Retire to advance new blood in site. Allow others to be the best they can be. Stop holding back good people. Take a OJT management class not one on-line or in a classroom.


  7. Helpful (1)

    "Working Non-Profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Dover, DE
    Current Employee - Project Manager in Dover, DE

    I have been working at ServiceSource (Virginia) full-time (More than 5 years)

    Pros

    Good pay and helps people with disabilities

    Cons

    No one communicates with each other


  8. "5 years (almost) at Service Source"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk I I in Capitol Heights, MD
    Former Employee - General Clerk I I in Capitol Heights, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ServiceSource (Virginia) (More than 3 years)

    Pros

    Very encouraging atmosphere, always appreciated my work. It was the most money i had ever been paid. Benefits, security, and was always welcome.

    Cons

    I am sorry the contract with the US Gov't ran out.

    Advice to Management

    Give more training to all employees, so they may be more qualified.


  9. Helpful (1)

    "Don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DFA in Colorado Springs, CO
    Current Employee - DFA in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ServiceSource (Virginia) full-time (More than 3 years)

    Pros

    When u first start ur 90 days the pay is good ! Easy work

    Cons

    Managers treat you bad! They discriminate against you! They treat us poorly were people with disabilities ! Can't move up

    Advice to Management

    Help your employees stop treating them bad


  10. "Very predictable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Sanitation Specialist in Fayetteville, NC
    Current Employee - Food Sanitation Specialist in Fayetteville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ServiceSource (Virginia) part-time (Less than a year)

    Pros

    Pay is descent they pay for your pension and your medical insurance

    Cons

    Basically have to be in it for the money and benefits

    Advice to Management

    Give proper training to your workers


  11. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Analyst in Alexandria, VA
    Current Employee - Sales Operations Analyst in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceSource (Virginia) full-time (More than a year)

    Pros

    Generous paid time off and medical benefits

    Cons

    Certain departments are disorganized and unstable

    Advice to Management

    treat employees fairly


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