Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smith. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Smith?

48% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (17) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , International Account Executive (3) , Manager (3) , Receptionist (3) , Sales Intern (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Good benefits and hours." ((in 19 reviews)); "Family style environment and culture" ((in 10 reviews)); "Nice colleagues, on" ((in 9 reviews)); "great opportunities to make money" ((in 7 reviews))

What are the cons of working at Smith according to real employee reviews?

"Awful management, sales reps steals each others customers and deal and higher mgmt does not do anything about it." ((in 9 reviews)); "Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Other reviews commented on lack of leadership or upper management, but the office managers and higher" ((in 4 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

Smith reviews

Compare reviews

3.3

48% would recommend to a friend

(212 total reviews)

Nick Bedford

31% approve of CEO

44% positive business outlook

Ratings by category

3.4

Culture & values

3.3

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Smith has an employee rating of 3.3 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

212 reviews

5.0

Feb 12, 2026

One of a kind culture

Executive recruiter

Recommend

CEO approval

Business Outlook

Pros

Transparent and authentic communication from leadership. Fun collaborative, yet competitve, environment. A place for people who want to win, who chase greatness with a passion for their jobs. Quick decision making.

Cons

Houston traffic :) Not the place for someone chasing titles as it is very flat organization, but for those that just want to expand their responsibilities and contribution without a title change it works.

Smith Response

3mo

Thank you for your feedback! We are proud of the positive and collaborative culture and entrepreneurial environment we’ve built to support our employees. To celebrate their achievements and dedication, we often promote people from within, with more than 100 employees receiving promotions or title changes in 2025 and an average tenure exceeding 20 years among our leadership team. We also offer career expansion programs to help employees level up their skills, including our Leadership Development Program and FaST. Sorry about the traffic but at least Houston’s not too hot… Wait a minute… We are so happy you brave the traffic each day to be a wonderful part of the Smith family!

2.0

Feb 1, 2026

Terrible management and business decision

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Free snacks and drinks, good office location

Cons

- No room for development - Full of micromanagement and favouritism as this is a family business - High volume laid off when the business is declining and start high volume recruitment in 2 months. - You will be forced to go to office under extreme weather

Smith Response

3mo

Thank you for your feedback. As an entrepreneurial company, we reward individuals who take the initiative, seize opportunity, and respond positively to coaching from their managers. Smith's comprehensive learning and development program is carefully designed to help employees grow and succeed with a wide range of training opportunities. However, the semiconductor industry moves in cycles, and we must continually adapt across all levels of the company to meet the needs of the market. Smith has emergency response protocols in place and actively monitors severe weather conditions to ensure the safety of all employees. We wish you the best of luck in your future endeavors.

3.0

Jan 22, 2026

chill working environment,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

chill working environment and nice colleague. good for people who want stable working environment.

Cons

casual team culture and work standard. lack of coaching. lack of professional/transferable technical skill development.

Smith Response

4mo

Thank you for your feedback. Smith is committed to providing our team members with the resources and guidance they need to thrive. Our comprehensive learning and development program is designed to help employees succeed and includes a wide range of online and in-person training opportunities, advanced leadership classes, and seminars for early-tenured employees. If you feel you need further training or resources to improve your skills, we encourage you to speak with your manager.

Viewing 1 - 3 of 212 Reviews

Jobs at Smith

International Account Representative

Logistics Coordinator

Corporate Recruiter, Americas

Smith

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