Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smith. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Smith?

48% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (18) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , International Account Executive (3) , Manager (3) , Receptionist (3) , Sales Intern (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 23 reviews)); "Good benefits and hours." ((in 18 reviews)); "Great management." ((in 16 reviews)); "Family style environment and culture" ((in 14 reviews)); "Casual working environment" ((in 12 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Average compensation, need to be good at sales" ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Spring , Hialeah , Alabama City

Smith reviews

3.3

48% would recommend to a friend

(214 total reviews)

Nick Bedford

31% approve of CEO

44% positive business outlook

Ratings by category

3.4

Culture & values

3.3

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Smith has an employee rating of 3.3 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

5.0

Jul 2, 2026

Great company.

Visual qc specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits are great. Culture is unbeatable. Great management.

Cons

None, great place to work.

4.0

Jul 2, 2026

Supportive management and great coworkers, but stressful busy times

International account representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great to work with, pay is competitive, and management is supportive.

Cons

Jobs can be stressful during busy stretches, and feedback is sometimes vague.

5.0

Feb 12, 2026

One of a kind culture

Executive recruiter

Recommend

CEO approval

Business Outlook

Pros

Transparent and authentic communication from leadership. Fun collaborative, yet competitve, environment. A place for people who want to win, who chase greatness with a passion for their jobs. Quick decision making.

Cons

Houston traffic :) Not the place for someone chasing titles as it is very flat organization, but for those that just want to expand their responsibilities and contribution without a title change it works.

Smith Response

4mo

Thank you for your feedback! We are proud of the positive and collaborative culture and entrepreneurial environment we’ve built to support our employees. To celebrate their achievements and dedication, we often promote people from within, with more than 100 employees receiving promotions or title changes in 2025 and an average tenure exceeding 20 years among our leadership team. We also offer career expansion programs to help employees level up their skills, including our Leadership Development Program and FaST. Sorry about the traffic but at least Houston’s not too hot… Wait a minute… We are so happy you brave the traffic each day to be a wonderful part of the Smith family!

Viewing 1 - 3 of 214 Reviews

Jobs at Smith

Junior Account Executive

Houston, TX

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Account Representative

Austin, TX

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Business Development Representative

Business Development Representative

International Account Representative

Remote

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Smith

Smith reviews

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Reviews by job title

Great company.

Supportive management and great coworkers, but stressful busy times

One of a kind culture

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