StorageMart Reviews | Glassdoor

StorageMart Reviews

Updated Aug 19, 2019

To filter reviews, or .

Found 44 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
80%
Approve of CEO
StorageMart CEO Mike Burnam (no image)
Mike Burnam
25 Ratings
  1. Featured Review

    "Continued Growth & Advancement, Leader in Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StorageMart full-time for more than 5 years

    Pros

    A leader in the industry, trying to always stay ahead of where the self-storage industry is going, investing in the future of the company and its employees. If you want a balanced career, where you get to be in the office, but also can go out and get your hands dirty from time to time, this is for you,

    Cons

    Like all organizations, while trying to advance and stay ahead, sometimes it can be challenging.

    StorageMart2019-02-02

    StorageMart Response

    February 7, 2019Recruiter

    Thank you so much for taking the time to leave this excellent review! We really appreciate the positive feedback!

  2. "Never dull!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StorageMart full-time for more than a year

    Pros

    Always something different everyday. Never a chance to get bored. Self-direction because there is always something to do. And great people to work with!

    Cons

    Wish they paid more but commissions help.

    StorageMart2019-06-06

    StorageMart Response

    June 10, 2019Recruiter

    Thanks for the feedback! Our commission program provides a great opportunity to supplement your income and we appreciate you taking the time to share your experience.

  3. "not so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AP Clerk in Columbia, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at StorageMart full-time

    Pros

    ok pay and great 401k, previous manager

    Cons

    current management, communication, can't keep the best employees and managers

    StorageMart2019-08-20

    StorageMart Response

    August 21, 2019Recruiter

    We’re sorry that this was your experience with StorageMart. As a company, we deeply value the opinion of all of our employees and provide numerous ways for those opinions to be conveyed to management. We also have a dedicated HR team who works hard every day to ensure employees ...

    Show More
  4. "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at StorageMart full-time for more than a year

    Pros

    N/A N/A N/A N/AN/A, There are no pros to this job

    Cons

    Everything, work at your own risk

    StorageMart2019-08-14

    StorageMart Response

    August 21, 2019Recruiter

    We're sorry to hear that was your experience. At StorageMart, we deeply value the opinion of all of our employees and provide numerous ways for those opinions to be conveyed to management. Training is conducted on-line and on-the-job at every level to support our staff and provide ...

    Show More
  5. "Bad Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at StorageMart full-time for more than a year

    Pros

    None to list for this company.

    Cons

    To many to list and not enough characters to feel this spot.

    Advice to Management

    Nothing good to say about them.

    StorageMart2019-08-09

    StorageMart Response

    August 19, 2019Recruiter

    We’re sorry that this was your experience with StorageMart. It sounds like some of the frustrations you were having could have been helped by talking to our Human Resources team. Our HR team is always available to all of our employees across the whole company to make sure their voices ...

    Show More
  6. "StorageMart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager in West Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at StorageMart full-time for more than a year

    Pros

    Hours, work/life balance, commission earned on most office related work (leases, sales, collections), Regional Manager is always available and genuinely cares about the employees, discount on unit, pretty even workload, independence, office work and outside work so days go quickly

    Cons

    Sometimes work is repetitive, short-handed often (but RM will find help for sites when needed if you ask), Outside work is sometimes more difficult when extremely hot or extremely cold, hourly wage could be higher for larger sites that have much more work load to handle

    StorageMart2019-06-07

    StorageMart Response

    June 19, 2019Recruiter

    Thank you for reviewing us! We love hearing how awesome our staff is and are very happy to hear that you have a great Regional Manager. We are continually working to add more capable, essential members to our team to keep the workload manageable, so I would encourage you to take ...

    Show More
  7. "Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StorageMart full-time for more than 5 years

    Pros

    I have been with StorageMart now six years and it still feels like only a few months. What I Love Most: 1. Treated like family from the CEO to the last person hired. 2. Great Training: hands on and computer based. 3. Honest and Fair managers and supervisors. 4. Great teamwork atmosphere.

    Cons

    There is really nothing I don't like about my job.

    StorageMart2019-06-05

    StorageMart Response

    June 7, 2019Recruiter

    Thank you for sharing your experience! We are so happy to have you as part of our StorageMart family!

  8. "High Pressure Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at StorageMart full-time for less than a year

    Pros

    Competitive Sales Environment to Learn High Pressure Sales Techniques.

    Cons

    Teaching undo sales techniques that do not create a good environment for employees who have honest values.

    Advice to Management

    Have the call center provide true customer service that Storage Mart has built upon to become such a large company. It is way to pushing and manipulates potential renters. By doing so you are sending into the community people who become manipulative in their relationships.

    StorageMart2019-05-12

    StorageMart Response

    May 15, 2019Recruiter

    I’m sorry to hear that was your experience. At StorageMart, we care about our customers and employees. We provide extensive training, coaching, feedback and tools needed in order to succeed! Our call center team is trained to find the very best deal and storage solution for our ...

    Show More
  9. "Industry Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StorageMart full-time for more than 10 years

    Pros

    Corporate company that holds true to family values. They believe in having a good work/life balance. Those who work hard and have integrity are recognized and given chances to succeed.

    Cons

    While health insurance options have improved significantly over the years, and they supplement your HSA some, it’s still costly with a high deductible.

    Advice to Management

    Continue to grow and maintain your family values. There truly is no other company like you in the Self Storage Industry!

    StorageMart2019-04-20

    StorageMart Response

    April 24, 2019Recruiter

    Thank you for taking the time to review us! At StorageMart, we take pride in being privately owned, keeping our employees’ families in mind so that we continue to offer a healthy work/life balance. We aim to have a highly competitive compensation package, and are always looking ...

    Show More
  10. Helpful (1)

    "Seeking Growth in your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager in Des Moines, IA
    Recommends
    Positive Outlook

    I have been working at StorageMart full-time for more than 8 years

    Pros

    Great company and people to work for.

    Cons

    Overall I have not had any concerns in this area.

    StorageMart2019-02-20

    StorageMart Response

    February 25, 2019Recruiter

    Thank you for your feedback! We appreciate your time and the hard work you put in every day!

Found 44 reviews