6mo
Thank you for taking the time to share your feedback. We value transparent dialogue and take all feedback seriously.
While we respectfully disagree with several of the characterizations in this post, we appreciate the opportunity to provide clarification.
Our Franchise Development teams operate in a performance-based sales environment that reflects the competitive nature of franchise development. Expectations for activity, lead management, and presentations are clearly outlined during the hiring and onboarding process. Every team member is provided with training, coaching, data transparency, and leadership support to promote success. Weekly brand performance meetings are intended to drive collaboration, visibility, and best practice sharing. Never to single out or demean individuals.
Compensation plans, including base salary, commission, and performance expectations, are benchmarked within the franchise sales industry and fully disclosed prior to hire. Performance improvement plans are implemented only after sustained performance gaps are identified and are designed to support improvement, not to penalize.
We take any allegations related to payroll and compliance extremely seriously and are fully committed to wage and hour compliance. Multiple internal review processes are in place to ensure employees are compensated accurately and in accordance with applicable laws. Any payroll concerns raised through appropriate internal channels are promptly reviewed and resolved.
Turnover in commission-driven sales roles is an industry-wide challenge. We continuously invest in leadership development, lead strategy optimization, and training to improve long-term success and retention. We are proud to have many franchise development professionals on our team who have built long, successful careers with our organization.
