System1 Group Reviews | Glassdoor

System1 Group Reviews

Updated Apr 25, 2019

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Found 27 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
76%
Approve of CEO
John Kearon
14 Ratings
  1. "Good place to get introduced to Market Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at System1 Group full-time for less than a year

    Pros

    The office culture depends on which office you work in. Some offices have more people and some have less. But overall, it is a small-ish company and at times you will be have experiences to grow beyond your job descriptions. Also, there's travel opportunities and a good number of paid time off. The top execs hold monthly meetings on how the company is doing and is transparent about the yearly goals.

    Cons

    Health insurance can be a bit expensive. The company is trying to grow and has undergone several changes. Since it is ad hoc research, Sometimes you have to work later hours or come in earlier or work weekends. Also, HR and other branches are located in London which can be inconvenient at times.

    Advice to Management

    Keep employees involved in the changes across countries and allow for feedback.

    System1 Group2019-04-25
  2. Helpful (2)

    "Green Grass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at System1 Group full-time for more than a year

    Pros

    Innovative approaches and tons of implicit trust in staff. People are free to work their own hours in their own environment as long as the work is getting done. Generous benefits and 5 weeks of vacation per year. Recent changes are opening up room for a revived culture. Young employees are given tons of opportunities to take the lead on projects, interact with clients, and participate in industry events.

    Cons

    Had a poor fiscal year in 2017/18 which led to an obsession with "the numbers" and subsequently not enough focus on the people. Management has acknowledged this and is actively trying to turn things around. It's not an easy task, but there is definitely commitment from many to get there.

    Advice to Management

    Focus on people. The numbers will follow.

    System1 Group2018-08-27
  3. Helpful (3)

    "Not great at the moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at System1 Group full-time

    Pros

    Some nice people, able to work from home on Fridays

    Cons

    While there was positivity and good work happening years ago, the company has degraded into quite a mess. Looking around the office, no one is happy or motivated, and the culture is pretty bleak. It is difficult to find inspiration or purpose, because the overall vibe in the office is so poor, and most people are looking to leave. While there are some more junior managers who really care about their employees, in the...

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    Advice to Management

    Overall, bring in some experts to advise you on how to save the sinking ship. You are going to need some outside opinions from people with more expertise. Otherwise: 1. Come up with methodologies and products that are actually innovative and new, and try to adapt to the changing industry landscape - you need to improve your technology, invest in behavioral data, and move into the digital space, among other things ...

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    System1 Group2018-06-19
  4. "System1 is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at System1 Group full-time for less than a year

    Pros

    Very fun group of smart and caring people. Although there are challenges, everyone works very hard to overcome them. Always pushing to be on the cutting edge of behavioral economics and research. Opportunities are available for upward movement, although you must advocate for yourself.

    Cons

    When business gets busy, work-life balance sometimes suffers.

    System1 Group2017-12-31
  5. Helpful (1)

    "Interesting projects, great people, but poor motivation from management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at System1 Group full-time

    Pros

    Great, smart people. Unique and innovative approach to market research and brand building. Work on a variety of projects ranging from ad testing, brand tracking, new product development, to pack testing.

    Cons

    Struggling company culture, low morale, ineffective management

    Advice to Management

    Invest in your employees' career growth as much as you invest in the growth of the company, especially at the research associate level. Without clear motivation and continued training, you're poised to lose a talented group of people.

    System1 Group2018-01-12
  6. Helpful (2)

    "Research Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Executive in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at System1 Group full-time for more than a year

    Pros

    Great benefits, 5 weeks vacation, flexible with working remotely

    Cons

    Outdated technology and managers who are stretched too thin puts a strain on business

    Advice to Management

    Invest in the automation of the more tedious, mindless tasks that take up too much time

    System1 Group2016-04-24
  7. "A Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at System1 Group

    Pros

    Wonderful, smart and fun people. Collaborative environment. Excellent benefits. People really care about helping each other learn and grow. More interesting research methods than major players.

    Cons

    Ad hoc business model means waves in workload. Need to be able to self-manage your time. Some of the work can run back toward more traditional and less interesting research methods.

    Advice to Management

    Focus on more ways to help junior team members see more of the value of the job beyond basic compensation.

    System1 Group2016-04-04
  8. Helpful (2)

    "Maximal Hours at Minimal Pay, Grunt Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at System1 Group full-time for less than a year

    Pros

    The workplace is casual and modern and the culture is young. There are many opportunities to learn, if you take it upon yourself to seek out resources. In the market research industry, BrainJuicer is considered to be progressive and inventive. Numerous opportunities for conversations with company leadership.

    Cons

    Management is young and inexperienced, frankly lacking in good management skills. Co-workers were openly disrespected in front of the entire office, making other associates squirm. Generally poor morale. Although the market research methodology is touted as cutting-edge, many of the back-of-hours tools (survey platform, powerpoint templates, the company website) are outdated, sluggish, and hassles to work with. ...

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    Advice to Management

    I know efforts are being made to improve morale and improve manager training, but I think the time has come to bring in outside help. You could consider bringing in a human capital consulting firm to implement some systems to help you on your way to good employee morale and fair pay for the work. As much as the company needs to make money, you need to have workers to accomplish the tasks. You need to turn down business...

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    System1 Group2016-05-05
  9. Helpful (4)

    "Time to looking for something new"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at System1 Group full-time

    Pros

    The emotional take on market research is interesting. They give you a laptop, a phone, a lot of vacation, free snacks, and a couple of mandatory team nights out a month. A fair amount of independence - good place for self-starters. If you don't suck at your job, you'll get a title and pay increase every 18-24 months. And with such high turnover, it's fairly easy to rise quickly. They do a good job of dangling carrots...

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    Cons

    Very high turnover, so teams are always changing and struggling to keep up. With no actual training process in place, it takes months to get new people up to speed, especially since things are constantly changing in how we do things. The laptop and phone they give you mean you're always working, even when you're not. They never hire enough people to do all the work, so most of us work crazy hours, including nights...

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    Advice to Management

    Hire some more experienced team leaders. US management may be young, but they are way too young and inexperienced to be good managers. The culture has become really negative over the last year or so. A lot of people are leaving and others are looking for new jobs, even those of us who used to be really happy here. It's sad that management would prefer to just let good people go instead of working to fix things. But that...

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    System1 Group2016-03-14
  10. "Great opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Research Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at System1 Group part-time for less than a year

    Pros

    This is a great opportunity for anyone interested in market research. You will have the ability to work with some of the largest brand names in the world!

    Cons

    Can get repetitive. Much of what you do is the same tasks for different projects. Hope you like checking data!!

    Advice to Management

    Don't change!

    System1 Group2016-01-19
Found 27 reviews