Tele-centre Services Reviews

Updated Feb 12, 2020

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3.5
62%
Recommend to a Friend
100%
Approve of CEO
Tele-centre Services Managing Director Wee Ling Cheng (no image)
Wee Ling Cheng
1 Rating
  1. "it ok"

    4.0
    Current Employee - Sowtware Engineer 
    Neutral Outlook

    I have been working at Tele-centre Services full-time for more than a year

    Pros

    the have a good work culture

    Cons

    the work timings in the company are bad.

  2. "????"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Tele-centre Services full-time

    Pros

    Get to learn new things

    Cons

    Salary is not attractive at all

  3. "Poor Welfare and Benefits"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tele-centre Services full-time

    Pros

    Generally relaxed working culture. Depends on your team members though.

    Cons

    Laughable benefits package. Poor welfare.

  4. "Customer Care Consultant"

    4.0
    Former Employee - Anonymous Employee in Singapore

    I worked at Tele-centre Services part-time for less than a year

    Pros

    Colleagues were very helpful to each other

    Cons

    It can get very busy when new policies are introduced

  5. "Great Workplace!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tele-centre Services full-time for more than a year

    Pros

    * Positive work environment where people feel valued * Great people at all levels of management * Coming to work is fun! * Work life balance is practiced

    Cons

    * The location is quite far from where I stay - but this factor is definitely workable :)! * If there are any cons raised to management - the Company will work to fix it.

  6. "Blissful"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Officer in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tele-centre Services full-time for more than a year

    Pros

    The people here are very nice and caring . They always help and even motivate each to do perform even better. Comfortably can communicate with the HR department regarding any issues.Most importantly , the management is the another reason as they have been encouraging and supportive at all times. Loving the environment !:)

    Cons

    In Call centre environment , people has to be patient and alert at all time . It might take some time to get use to it .

  7. "Becoming a better working place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Officer 
    Recommends
    Positive Outlook

    I have been working at Tele-centre Services full-time for less than a year

    Pros

    Management getting down to employees directly and removed the “army” style that was cascaded down by the previous centre managers. Can see their genuine efforts made nowadays. Especially showing respecting, trust and patience towards CCOs and TLs nowadays. Keep it up :)

    Cons

    Allowing the centre managers running their own show.

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  8. Helpful (2)

    "This place is a joke"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Tele-centre Services full-time for less than a year

    Pros

    Work-life balance as a customer care officer.

    Cons

    Management only listens to top people. Listen to CCOs then nothing happens. Many mid-management and some senior management staffs come and and go. Seriously? Someone reviewed claiming others defaming? Hahaha...

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  9. "Overview of Tele-centre Services"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Services Manager in Singapore
    Recommends
    Neutral Outlook

    I have been working at Tele-centre Services full-time for more than a year

    Pros

    Positive working environment & good colleagues. Staffs that previously left eventually joined back the company.

    Cons

    Salary package and employee benefits can be further improved

  10. Helpful (7)

    "A bright future"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore
    Recommends
    Positive Outlook

    I have been working at Tele-centre Services full-time for less than a year

    Pros

    The company is currently working hard to change things work. The management have been very motivated to engage with us much more regularly and seems to be genuinely trying to make the environment more of a 'family' bond than just an everyday workplace. Good that the company pushes to retain loyal and good workers.

    Cons

    I trust that the management would look deeper into rewarding to those working hard and sincerely.

Found 18 reviews