Does TeleTech (Cairo) pay their employees well?

According to anonymously submitted Glassdoor reviews, TeleTech (Cairo) employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at TeleTech (Cairo). This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at TeleTech (Cairo)?

62% of TeleTech (Cairo) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeleTech (Cairo) 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at TeleTech (Cairo)?

Customer Service Representative (15) , ESPECIALISTA EM ATENDIMENTO (12) , Especialista Em Atendimento Ao Cliente (10) , Especialista (8) , Supervisor (6) , Atendente (5) , Backoffice (4) , Especialista De Atendimento II (4) , Analista (3) , Customer Service Representative (CSR) (3) , Especialista De Atendimento (3) , Especialista Em Atendimento Ao Cliente II (3) , Estrategista De Marketing Digital (3) , Project Manager (3) , Supervisor De Operações Bilíngue (3)

What are the pros of working at TeleTech (Cairo) according to real employee reviews?

"The benefits were good." ((in 3 reviews))

What are the cons of working at TeleTech (Cairo) according to real employee reviews?

"they offer low salaries and living condition here is bad" ((in 5 reviews)); "3 months after accepting an offer, going through 3 weeks of unpaid training and passing the state exam my wife still has no start date." ((in 4 reviews)); "Bad salary bad work bad managers" ((in 3 reviews)); "Horrible management and hours." ((in 3 reviews))

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TeleTech (Cairo)

TeleTech (Cairo) reviews

3.3

62% would recommend to a friend

(68 total reviews)

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

TeleTech (Cairo) has an employee rating of 3.3 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

68 reviews

4.0

May 15, 2026

Supportive environment, but pay is too low for CSR 2

Csr2 and resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Good environment, dayshift, bosses are approaching

Cons

Too low for CSR 2 since need to upsale with resolution

4.0

Apr 23, 2024

Turn over rate

Teletech associate

Recommend

CEO approval

Business Outlook

Pros

The pay was top of the line when I worked there and training was efficient overall.

Cons

The turnover rate was quick and the communication was lacking.

3.0

Feb 17, 2024

Disorganized but fair.. ish

Inbound customer service agent

Recommend

CEO approval

Business Outlook

Pros

Not had a problem with a team lead yet. You have support for the most part. Weekly meeting to touch point on any changes

Cons

It can be boring do to slow call volume and trying to move up is not as easy as they make it seem and good luck getting a raise.. even with a promotion

Viewing 1 - 3 of 68 Reviews

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