The Literacy Lab reviews

3.0

44% would recommend to a friend

(104 total reviews)

Dr. Heather Jenkins

Not enough data to show CEO approval

15% positive business outlook

The Literacy Lab has an employee rating of 3.0 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Literacy Lab employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

104 reviews
1.0
Jun 6, 2026

Know When To Fold

Recommend
CEO approval
Business Outlook

Pros

Some great people and a great mission

Cons

This organization is over 2.5 years into deficit and it won’t recover. Living off overdrawn credit cards.

1.0
Mar 31, 2026

New Leadership Needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, meaningful work with children and communities

Cons

Terrible leadership with poor planning and no financial literacy, along with no vision or strategy. Complete mismanagement of funds for several years

2.0
Jan 29, 2026

If you value stability, RUN!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Regional team aligned with the same goal of adding intervention capacity to our local schools

Cons

TLL responded to a con highlighting their budget running on a deficit by saying they keep a large amount in reserve. However, just 3-4 years ago, many positions had a major cut in salary for new hires (I'm talking $15-20k) and a minor cut for current employees. Just a year later, about 60% of the staff was laid off with only one month of severance and insurance. Professional liars at work in the C suite. Its really unfortunate for a program that had such a beautiful mission.

avatar
The Literacy Lab Response
3mo
When we launched our pay equity work 5 years ago, it became clear that there was a significant pay disparity between what were our coach roles and our program staff roles. Our coach roles were paid at a higher rate for less hours worked than our program staff--coaches were part-time, while program staff were full-time. Our coach roles were 10 month positions while our program staff were 12 month positions, creating not only pay inequity but workload inequity when closing out one program year and launching another. We made changes to bring the coach pay scale and overall role scope into alignment with the program staff pay and role scope (and other roles as well). The rationale and methodology for this were shared with all staff. Our current staff pay is on par with organizations our size (see PNC staffing 2025 report on nonprofit pay). In 2024 we ended our partnership with AmeriCorps for a variety of reasons, reasons that have engulfed the nonprofit sector since. What was once a stable, long-term funding source became unpredictable and volatile with changes in national leadership. Since that time, the nonprofit sector has undergone significant restructuring and layoffs. Like many other nonprofit (and for profit) organizations, The Literacy Lab had to make extremely difficult decisions over the past 18-24 months, ones we wish no organization ever had to make.
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