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The Wallace Collection

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The Wallace Collection reviews

2.9

31% would recommend to a friend

(22 total reviews)

45% positive business outlook

The Wallace Collection has an employee rating of 2.9 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Wallace Collection employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

22 reviews
4.0
Oct 27, 2025

A Great place to work

Recommend
CEO approval
Business Outlook

Pros

Beautiful working environment. Lots of trust from management. Staff are great.

Cons

Not mucuh progression available in a structured way.

1.0
Jun 25, 2025

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Beautiful collection Majority of colleagues are great to work with

Cons

Incredibly poor management High staff turnover Heavy workload and lack of support Low morale among team members Outdated and inefficient processes and procedures Misleading job descriptions Lack of cross departmental collaboration

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- Some old time work benefits that are still in place - Nice artwork

Cons

- Monotonous: the job is sitting in the same room for 8 hours with no stimulation - Strict policy from management that bans any stimulation (reading, notebooks, phones) - Expectations from higher management for you not to talk to colleagues, very outdated and the impression that they want gallery wardens from the 50s - If higher management notes an issue, instead of going to you directly they will report you without making you aware of the problem first - Odd power dynamic between upstairs and gallery team members, also odd power structure regarding director and the number 2... - Quite dead end, if you are on gallery team you will most likely never leave (no hope of development) - You are expected to learn about the collection in your free time as there is little training - No more ticket desk or cloakroom meaning the working day really is reduced to sitting for 8 hours

Viewing 1 - 3 of 22 Reviews

Glassdoor has 28 The Wallace Collection reviews submitted anonymously by The Wallace Collection employees. Read employee reviews and ratings on Glassdoor to decide if The Wallace Collection is right for you.