Toxic leadership undermines positive client impact
Pros
The opportunity to have a positive impact on families in need of support.
Cons
I was hired during a transitional time in the company but learned very quickly that this leadership team is looking for obedience, not ingenuity, new perspective, or accountability. When serious concerns were shared, they were met with pushback due to the finacial impact, or effort required to provide a safer environment for staff and clients. I felt this company put profits ahead of everything, including client care. In short, toxic is the best adjective to describe the environment. Leadership is comprised of ego driven individuals who prefer subservience over progress. I challenged poor procedures and policies, expressed concerns I had for staff and clients and I was dismissed. What is a typical day like for you at the company? Depends on who you're spending the day with. If you're working with families, it's great! If you're in the office, you'll hear all the drama, sometimes from leadership who doesn't shy away from trash talking their own team; who's doing what wrong or who's underperforming. Much of my time was spent trying to support staff who were underprepared for their role and overly saddled with case loads that could exceed 20 clients. Staff is most often under high stress and most certainly under compensated. In addition, ever changing policies and poor communication were a hot topic during one on one sessions with family support staff.
