Does Total Expert pay their employees well?

According to anonymously submitted Glassdoor reviews, Total Expert employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Total Expert. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Total Expert?

56% of Total Expert employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Total Expert 3.9 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Total Expert?

Director (7) , Manager (7) , Senior Software Engineer (6) , Software Engineer (6) , Customer Success Manager (5) , Marketing (5) , Sales (5) , Sales Representative (3) , Content Coordinator (2) , Professional Services (2) , Sales Associate (2) , Strategic Alliance Manager (2)

What are the pros of working at Total Expert according to real employee reviews?

"The people I worked with were great at thinking on their feet and knew the product inside and out." ((in 22 reviews)); "Awesome benefits and great work culture overall." ((in 13 reviews)); "Pay is good." ((in 9 reviews)); "Growth opportunities for employees who are intrinsically motivated and willing to drive results" ((in 7 reviews)); "Great work life balance" ((in 5 reviews))

What are the cons of working at Total Expert according to real employee reviews?

"Your mental health with suffer from that, the toxic culture, and the extreme burn out every employee faces." ((in 13 reviews)); "Why? Terrible leadership." ((in 11 reviews)); "Layoffs, layoffs, and even more layoffs." ((in 6 reviews)); "No 401k match (typical of start ups" ((in 4 reviews)); "Management is an absolute mess and people are constantly being fired or leaving." ((in 4 reviews))

What are employees saying about Total Expert layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Total Expert layoffs and their outlook for job security at Total Expert in 2026.

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Total Expert

Total Expert reviews

3.4

56% would recommend to a friend

(142 total reviews)

Joe Welu

64% approve of CEO

54% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Compensation and benefits

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.2

Senior management

Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

4.0

Apr 22, 2026

Good hybrid environment but inconsistent management quality

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

4.0

Feb 19, 2026

Pretty Good

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance PTO allotment

Cons

Not a lot of cons

5.0

Jan 27, 2026

A Great Place

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

Viewing 1 - 3 of 142 Reviews

Jobs at Total Expert

Senior Customer Success Manager

Technical Account Manager

Senior Customer Lifecycle Marketing Manager