UMOS reviews

2.9

37% would recommend to a friend

(26 total reviews)
avatar

Lupe Martinez

85% approve of CEO

37% positive business outlook

UMOS has an employee rating of 2.9 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there. The UMOS employee rating is 22% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

26 reviews
1.0
Jun 26, 2026

Decent benefits overshadowed by toxic culture and poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. A lot of Holiday Off days and good amount of PTO.

Cons

Unfortunately, my experience with this organization was very disappointing. The workplace culture felt toxic, with a strong sense of favoritism and cronyism. Advancement often seemed to depend more on personal relationships with management than on qualifications, experience, or performance, leaving many deserving employees overlooked. Gossip appeared to play a significant role in decision-making, and there was little accountability at the leadership level. Employees often felt that if they upset the wrong person, their job security could quickly be put at risk. Compensation did not reflect the workload. Many frontline employees were expected to take on significant responsibilities while remaining underpaid and underappreciated. At the same time, leadership appeared to enjoy retreats, gatherings, and other perks that highlighted the disconnect between administration and the staff doing the day-to-day work. As a nonprofit organization, I expected a stronger commitment to both employees and the community it serves. Client concerns often seemed to go unresolved, which was discouraging to witness. With multiple programs ending, many employees have been left uncertain about their futures. Rather than providing transparency and meaningful support, leadership seemed primarily focused on protecting their own positions. There was a noticeable lack of communication, empathy, and concern for the staff whose livelihoods were affected. Overall, this organization has the potential to do meaningful work, but significant improvements in leadership, transparency, accountability, and employee support are needed to create a healthier workplace.

2.0
Feb 23, 2025

No Work / Life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Program Directors and most staff are good employees who are passionate about the mission and work.

Cons

Senior leadership expects 1000% dedication with no work / life balance.

1.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Work primarily with immigrant population

Cons

The staff go through minimal training and are expected to perform to high standards. Each program is isolated, with clicks and toxicity. HR is friends with a lot of the mid and senior level managers, so you can’t receive any help or hold people accountable. Staff are encouraged to gossip by directors to get more information about others. Including directors talking to direct reports about other staff. There is a lot of talking behind your back and also being disrespectful to you. The toxicity keeps growing instead of addressing it. They have high turnover. Staff treats clients with disrespect, as if they’re being bothered by clients.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 27 UMOS reviews submitted anonymously by UMOS employees. Read employee reviews and ratings on Glassdoor to decide if UMOS is right for you.