US Secret Service Reviews | Glassdoor

US Secret Service Reviews

Updated February 10, 2017
38 reviews

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Full-time Part-time

3.3
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Julia Pierson
13 Ratings

38 Employee Reviews

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  1. "Sr Software Engineer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at US Secret Service full-time (More than a year)

    Pros

    Got opportunity to work on New Development

    Cons

    There was a long Commute every day.


  2. "Great people great agency."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Secret Service full-time

    Pros

    Endless opportunity to learn and grow

    Cons

    Strong potential to move when they want where they want

    Advice to Management

    Keep upn the great work!


  3. "Driven by purpose, hindered by HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Secret Service full-time

    Pros

    Travel the world, be a part of history in the making and a rich tradition of excellence

    Cons

    Understaffed and over tasked. The Agency tends to treat you more as a tool then an individual. Work/life balance can be very tough.


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  5. Helpful (2)

    "Apply to other agencies--seriously, a revolving door is always a BAD sign."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Agent
    Former Employee - Special Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at US Secret Service full-time (More than 8 years)

    Pros

    Travel...but even then it gets old, especially when you have bosses that CLEARLY don't travel themselves (good ol' boy network)

    Cons

    Just read about the $24 million dollar settlement, the issues of MANAGEMENT, comments on Facebook, cater to the "needs of the Service" (which is ambigious and the favorite loophole), bosses will go unpunished for similar or worse mistakes (see Linked in networks), if you are not from law enforcement, have any type of different degree--apply elsewhere--diversity is not at the SS, ask how many women and minorities have left in the last two years, NO FAMILY LIFE (unless you are a boss favorite)

    Advice to Management

    before you join, make sure to look at other agencies, DHS needs to intervene on this one and save it either by restructuring or even placing all new agents in NY or DC and putting them into protection. The SS should HONOR agreements to which agents start their career track and take the military method into consideration of only 4 years and you are required to move. If I could give management less than a star I would. And do your research, it is your culture. It's called the good ol' boy system and it destroyed the agency a lot of us joined.


  6. Helpful (1)

    "Culture is old school - hierarchy is frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Washington, DC
    Former Employee - Administrative in Washington, DC

    I worked at US Secret Service full-time (More than 3 years)

    Pros

    A lot of good people work there

    Cons

    chain of command makes it hard to get anything done. Sexist culture, women are expected to play dumb and be quiet a lot of the time.

    Advice to Management

    Be more progressive, innovative, and actually listen to the people you bring on board


  7. Helpful (2)

    "US Secret Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in Miami, FL
    Current Employee - Special Agent in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Secret Service full-time (More than 10 years)

    Pros

    You will work very interesting and complex financial crime investigations and protect the Nation's leaders. Travel all over the world.

    Cons

    You are always on call. You will be away from home a lot. Many times you will work extra days and hours with no additional compensation

    Advice to Management

    Go to bat for your Agents. Spend time on Capitol Hill lobbying for compensation and retirement reforms or Agents will continue to resign.


  8. Helpful (1)

    "Adjunct Professor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant to the Special Agent In Charge in Charlotte, NC
    Former Employee - Assistant to the Special Agent In Charge in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Secret Service (More than 10 years)

    Pros

    Challenging and rewarding career with very interesting prospects.

    Cons

    A lot of travel and very difficult on family.

    Advice to Management

    None


  9. Helpful (2)

    "Terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Federal Officer in Washington, DC
    Current Employee - Federal Officer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at US Secret Service full-time (More than 10 years)

    Pros

    Travel, and as much overtime as you want. Was able to almost double my salary and the year isn't even over yet.

    Cons

    Zero work life balance. Most overtime is forced at the last minute. Meaning you need to cancel any plans you might have.


  10. "Premier Federal Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Uniformed Division Officer in Haymarket, VA
    Current Employee - Uniformed Division Officer in Haymarket, VA

    I have been working at US Secret Service full-time (Less than a year)

    Pros

    Lots of money, unlimited overtime, great benefits.

    Cons

    Lots of hours, commitment to the job and lifestyle.


  11. "Great Career and Great Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Secret Service full-time (More than 10 years)

    Pros

    Make great money and travel the world while protecting world leaders. Truly felt as I was important to the mission and the team

    Cons

    Work schedule can be demanding

    Advice to Management

    .



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