US Secret Service Reviews
Updated Sep 9, 2019
"Truly great people in the Field" (in 5 reviews)
"Travel the world, be a part of history in the making and a rich tradition of excellence" (in 4 reviews)
"Work/life balance can be very tough" (in 7 reviews)
"Travel, hours, and ever changing schedules can be difficult on family life" (in 5 reviews)
- Featured ReviewHelpful (3)
"One of my most rewarding job opportunities"
StarStarStarStarStarI worked at US Secret Service full-time
Pros
Amazing and exciting place to work. Management and fellow employees are the upmost professional individuals I have ever had the pleasure to work with.
Cons
In my opinion, there are none.
US Secret Service2018-11-30 - Helpful (4)
"Poor Executive Management, Zero Leadership, and Extreme Wasting of Taxpayer Dollars"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at US Secret Service full-time
Pros
Good pay and location in DC
Cons
Not worth the pay or location Nothing is what it appears to be Policy means nothing here They do not follow the rules like other agencies Career and Confidence Killer If you are a serious professional, it’s a waste of your time Young professionals will get the wrong impression of how a federal agency should operate, so I recommend you all stay away I would not want my children to work here!
Advice to Management
The problem is at the “high level”. Purge poor leaders in executive management. There’s no other way to improve the place.
US Secret Service2019-09-09 - Helpful (3)
"Proud But Disillusioned"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at US Secret Service full-time for more than 3 years
Pros
Great tradition paired with one of the most important mission sets in the Federal government. Truly great people in the Field. I love my office, the Agents and RAIC... superior group.
Cons
Unwillingness to revise outdated processes. NO training for administrative personnel... you better be a self-starter and be prepared for long distance OJT. Overburdened support personnel and systems. Far too much oversight that promotes a culture of fear and punishment over training and guidance. We waste more paper in a day than any other government agency I've ever seen because of antiquated filing practices...... just an example of the "that's the way we've always done it" mode of thinking. Being part of DHS has greatly affected, in a negative way, employee satisfaction and detracted from our ability to focus on the mission sets prescribed to the USSS. The additional layer of bureaucracy is an unnecessary burden stressing our already diminished manpower.
Show MoreAdvice to Management
Don't be afraid to change with the times! Trust your people. HQ must remember that it exists to support the Field not the other way around.
US Secret Service2019-07-30 "Seasoned Supervisory Special Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at US Secret Service full-time for more than 10 years
Pros
Job satisfaction because of protective and investigative missions.
Cons
Lots of travel outside of the United States
US Secret Service2019-06-10"Good entry level position to start with"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at US Secret Service full-time for more than a year
Pros
- Pay - Travel - Co-workers - Opportunities within Uniformed Division (k-9 handler, opportunities to move up in rank, etc) - Opportunity for overtime
Cons
- Terrible work/life balance - The senior management doesn't really care about the officers - A lot of FORCED overtime - Understaffed - Bad retention rate of employees
Advice to Management
Take better care of your officers so that the agency can get a better retention rate and won't be so understaffed.
US Secret Service2019-03-27- Helpful (1)
"Difficult at times, but unique experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at US Secret Service full-time for more than 10 years
Pros
The quality of coworkers and personnel are second to none. Rewarding, unique experiences, opportunities to travel almost everywhere in the world, good compensation, and held to high standards.
Cons
Travel, hours, and ever changing schedules can be difficult on family life.
Advice to Management
Work/life balance needs improvement
US Secret Service2018-10-04 "Great but long hours"
StarStarStarStarStarI worked at US Secret Service full-time for more than 5 years
Pros
travel and great money. wonderful experiences and some good men and women
Cons
long hours, poor management. Limited days off can go 12-14 days or more straight working shifts.
US Secret Service2018-07-29"Not for me"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at US Secret Service full-time for more than 5 years
Pros
Great travel, great money and experience
Cons
Too many hours. Typical year over 400+ hours of overtime
US Secret Service2018-07-07"Used to be great. Now it is a difficult place to work."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at US Secret Service full-time
Pros
A lot of travel if thats what you like. Serve your country.
Cons
A lot of travel - It depends what you like. Morale is bad.
Advice to Management
Many opportunities in the near future.
US Secret Service2018-06-12"Highly motivated need not apply"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookI worked at US Secret Service full-time for more than 5 years
Pros
Great pay with ample overtime available. Great travel paid for by the government.
Cons
Low morale, forced overtime, boring tasks that are not rewarding
Advice to Management
Ask your employees opinion on how to improve morale/security measures and use it
US Secret Service2018-04-17