US Secret Service Reviews | Glassdoor

US Secret Service Reviews

Updated July 29, 2017
46 reviews

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3.4
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Julia Pierson
14 Ratings

46 Employee Reviews

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  1. Helpful (1)

    "Fast paced and exilirating!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Police Officer in Washington, DC
    Former Employee - Police Officer in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Secret Service full-time (More than 10 years)

    Pros

    Excellent benefits to include paid time off, time and a half for overtime, paid training and travel.

    Cons

    Average work week is 68 hours with few days off (weekends or weekend like days off). Stressful. Mandatory travel.

    Advice to Management

    Listen to the troops!


  2. Helpful (1)

    "Special Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Secret Service full-time

    Pros

    Rewarding, exceptional, opportunities, challenging, service to country

    Cons

    Sacrificial, demanding, long hours, management

  3. "Special Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at US Secret Service full-time

    Pros

    This career will offer many incredible experiences.

    Cons

    Very hard on family life and the organization has significant management and organizational issues.

    Advice to Management

    Outside contract management training.


  4. Helpful (1)

    "Deputy Assistant Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Secret Service full-time

    Pros

    Unparalleled challenges and experiences that equate to tremendous job satisfaction!

    Cons

    Lots of travel and time away from loved ones

    Advice to Management

    Implement meaningful retention initiatives to keep experienced personnel.


  5. Helpful (1)

    "Physical Security specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physical Security Specialist in Washington, DC
    Former Employee - Physical Security Specialist in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at US Secret Service full-time (More than 10 years)

    Pros

    Travel, pay, coworkers, diversity of job functions

    Cons

    Travel, Washington DC, commute, parking


  6. "SA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Direct deposit is generally received on time.

    Cons

    Management, culture, work/life balance and non-merit based promotions.


  7. "Operations Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Support Technician in Cleveland, OH
    Former Employee - Operations Support Technician in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Secret Service full-time (More than 10 years)

    Pros

    Incredibly diversified position. Numerous duties. Always a new experience on the horizon. One of the best federal agencies to work for.

    Cons

    While the job was traditionally 9 to 5 there were frequent times of unexpected overtime or weekend work. A lot of overtime on election years.

  8. "Secret Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at US Secret Service full-time (Less than a year)

    Pros

    Great agency! Traveled the world

    Cons

    HQ is out of touch with what is going on in the field. Minorities get away with whatever they want to.

    Advice to Management

    Forget about your ivory tower. Talk to supervisors in the field, not just the SAIC. A minority SAIC gets away with whatever he/she wants to do! Talk to other 15s and 14s, not just the SAIC and working agents. Working agents afraid of retaliation from HQ and the minority SAIC who is horrible


  9. Helpful (1)

    "Sr Software Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at US Secret Service full-time (More than a year)

    Pros

    Got opportunity to work on New Development

    Cons

    There was a long Commute every day.


  10. "Great people great agency."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Secret Service full-time

    Pros

    Endless opportunity to learn and grow

    Cons

    Strong potential to move when they want where they want

    Advice to Management

    Keep upn the great work!


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