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Due to the uncertainty around the spread of COVID-19, Festicket offers a flexible cancellation policy on selected ticket or package bookings made up until the 30th April 2020. With the spread of coronavirus (COVID-19), all live music professionals are on day-to-day crisis management to address festival cancellations, customer safety, travel bans and a loss in customer confidence. During this difficult period, uncertainty surrounding travel and large events continues to grow and analysis of our global festival data displays a considerable drop in customer confidence over recent weeks. Should this continue, it will severely affect festival ticket sales and the wider events industry ecosystem during the key months of March, April and potentially May 2020. With this in mind, Festicket has launched the “FlexTicket” - an initiative that protects fans in the uncertain times we find ourselves in. The initiative gives all customers the flexibility to cancel both ticket and package orders under any circumstances on partnered events.
Thanks to Maddyness UK for including us amongst some fantastic companies making waves in their industries.
When buying Tickets, Festicket offers to take out the pain of being the lead booker for all of your friends with the option "Pay with Friends". Normally, group bookings require the lead booker to take responsibility for organising, booking and paying for the trip. Often this responsibility can lead to friction and negatively impact the beginning of the festival experience. How does it work? The lead booker can reserve tickets for their whole group while only having to pay for part of the payment up-front. The other members of the group then have 48 hours to pay their individual part.
IQ Magazine catches up with CEO Zack Sabban from Festicket exploring 2019 - the biggest year for Festicket so far. Firstly, he speaks about the effects of advantages in technology and the changing millennial generation. Secondly, Zack Sabban reveals the reasons for Festicket’s growth in discoverability of events. Thirdly, Festicket’s major differentiating values are highlighted as well as core launches on the Website. In the end, the acquisition of the two companies Ticket Arena and Event Genius and their impact on the product range, customers and suppliers are illustrated.
