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LITTLE ROCK, Ark., February 9, 2022 – First Orion, a leading provider of Branded Communication solutions for businesses, today announces the findings of a commissioned Total Economic Impact™ (TEI) Study conducted by Forrester Consulting. The study provides a detailed analysis of the expected business benefits and cost savings for enterprises utilizing First Orion’s enterprise-wide Branded Communication product, INFORM. The Forrester study found the INFORM solution provides a potential 498% return on investment (ROI) and a $7.75 million net present value (NPV) for enterprises over three years. Other key findings include increased answer rates, improved close rates on sales calls, delivering $7 million in incremental profit, and streamlined operations, saving $871,000 in repeated delivery attempts and $492,000 in call center productivity costs. Additionally, INFORM led to new credit card accounts worth over $838,000 and the recoupment of delinquent credit card balances totaling $69,103.
Growjo, the leader in awarding growing B2B businesses, just announced the release of the Growjo 10K, a list of the fastest-growing companies for 2021. First Orion ranked in three lists, #37 in Telecom, #6 in Arkansas, and #3475 Overall! We’re thrilled to be growing at a rapid pace, at nearly 300 strong and 25+ positions currently open (as of 6/24/2021). Growjo 10K companies show growth in various industries, including FinTech, Digital Health, IT, and Telecoms. The list highlights companies under 1,000 employees that are on a high-growth path and are expected to continue growing. For First Orion, our growth signifies our impact as a leader in the Branded Calling and mobile security space and our commitment to changing the future of the phone call. In 2020, First Orion opened a new five-story world headquarters to adapt to that growth, and we’re already thinking about how we’ll continue to expand in the future. As a five-year certified Great Place to Work (and counting!), we’re constantly looking for new ways to make our workplace and culture even better. Speaking of growing…did we
We’re thankful to have created a place where everyone is welcome – our “People First” vision on Diversity & Inclusion reminds us to: Treat people how you want to be treated Think and act beyond ourselves, for the greater good Value character, understand and embrace differences among people & look for culture adds, not just culture fits Focus on what brings us together rather than sets us apart Value our different perspectives, which create a #meltingpotofawesomeness We’re committed to a more diverse, equitable, and inclusive world. We’ve got room for everyone to make our company an even greater place to work and celebrate together!
We provided each of our employees with two FO branded face masks to use at their discretion.
As states start slowing re-opening for business, we wanted to ensure we were prepared for when our employees decide to return. We provided guidelines based on State guidance that we all continue to follow. While we never formally closed our doors, we did strongly encourage all of our employees who could work from home to do so in order to help flatten the curve. (Big Shout Out to our IT Technicians and Facilities team members who have been in the office and keeping things moving in the new building.) We know many of our employees are juggling homeschooling and childcare challenges plus may have concerns for their own or family member’s health. We will maintain our flexibility as we phase back into the office. Bottom line: it’s up to our employees when to return to the office based on his/her own personal situation as we continue to watch how things develop. All of our employees have rallied during this COVID-19 crisis to ensure we didn’t miss a beat on delivering results. Thank you for your continued diligence and commitment to our customers. You are rock stars!
Our survey shows that consumers demand more modern and flexible communication choices with business.
Scammers Target Apple Users In Latest Enterprise Spoofing Attempts
2019 was the best year yet for First Orion, and we are so excited to see what's in store for us in 2020!
Increase Answer Rates With First Orion Engage: Branded Calling
