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CSS Corp, a global customer experience and technology services provider, announced crossing the 1,000 employee mark this month at its Costa Rica delivery centers. The company has grown its workforce by 2.5 times in the last two-and-a-half years in Costa Rica. It plans to add an additional 500 employees in the next one year to cater to the rising demand from global clients for multilingual tech support capabilities, especially in English, Spanish, Portuguese, French, and German.
CSS Corp, a global customer experience and technology services provider, today announced the launch of its new global delivery center in Barranquilla, Colombia. The new center will leverage the highly skilled local talent with multilingual capabilities to deliver technical support and IT services to customers. This move is a part of CSS Corp’s global expansion strategy to address growing business needs while enhancing its nearshore capabilities. With this launch, CSS Corp now has 4 delivery centers in Latin America – 3 in Costa Rica and 1 in Colombia.
CSS Corp, a global customer experience and technology services provider, today announced the launch of its new global delivery center in Cluj-Napoca, Romania. The new center, CSS Corp’s second in Europe after Poland, will leverage the highly skilled local talent with multilingual capabilities to deliver technical support and IT services to customers. This move is a part of CSS Corp’s global expansion strategy to address growing business needs while enhancing its European delivery capabilities. With this launch, CSS Corp now has 20 delivery centers across the globe with over 10,000 employees.
Customer experience and technology services provider CSS Corp’s chief executive officer (CEO) Sunil Mittal said the company is looking at an initial public offering (IPO) in late 2023 for its standalone business. Mittal also said the firm is working with business process management (BPM) company Startek on opportunities where they can add value, but has had no conversations with regard to increasing the minority stake of Startek in CSS.
CSS Corp announced crossing the 10,000 employee-mark this month. In the last 2.5 years, CSS Corp has doubled its workforce despite the pandemic-induced disruption in the industry. The headcount addition was spread across India, Costa Rica, Philippines, China, and the US. The company plans to add an additional 2,000 people globally by the end of FY22. This year also marks another significant milestone for the company as it is celebrating its silver jubilee year.
