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Thankyou to our Healthcare Heroes. We value the work that you are doing to protect the WA community and would like to offer you priority roadside assistance in the case of a breakdown. If you are a medical practitioner, nurse, paramedic, police officer, SES or fire fighter, who is working on the front line, RAC is here to support you with a free roadside assistance call out, if you require help on the road. So, if you're an existing roadside assistance member, we'll prioritise your breakdown call. And if you're not a member, we'll still come to your rescue with a free roadside assistance call out and get you back on the road. This is small gesture to say thanks for what you are doing for our community and to help keep you moving through these challenging times. So what do you have to do? At this stage nothing, however if you do find yourself in the unfortunate situation of a breakdown, call us on 13 11 11.
Winner of the Roy Hill 'Best Major Insurer' Award 2019. We are proud to announce that our members rated RAC Insurance as the best Major Insurer in 11 out of 12 months in 2019 for customer satisfaction. This is an incredible achievement and puts us well ahead of our competitors. The data that determines who wins comes from Roy Morgan’s independent Single Source survey. 50,000 consumers from all around Australia are interviewed in-depth each year, in person and in their own homes. While this is a great team effort, we want to make special mention to our Claims, Product Support and Sales and Member Service teams who engage with our members every day to deliver award winning service. This recognition follows our recent awards from CHOICE and Canstar and therefore, reinforces how we’ve worked hard to understand our members and delivered on our promise to give back to them and the WA community.
