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π΄ Quality over responsiveness. One of the biggest misconceptions when it comes to making B2B customer happy. We believe that responsiveness comes first (without sacrificing quality, of course). That's why we have "invented" this golden rule that we live by. It helped us build strong long-lasting client relationships. Here's what we mean. π
π For the past 12 months, we've been working on a stealth mode on Executive Search, studying and challenging the traditional process and looking into ways to deliver better and faster. Today we are proud to announce our new offering led by Jean-Baptiste Caunneile and share our approach to Agile Executive Search. In this long read, Jean reminded us that Recruitment is not just about finding 2-3 profiles and calling it a day. But how it is about digging deep, understanding our clients' βwhyβ, and making sure that everything we do aligns with the overall business strategy. We are like tailors on the high street. Read more π
β³ Designing solutions based on your customers' needs should not be a complicated and messy task. That's why Vasileia Anagnostopoulou, our BPO & Data Activation Consultant, shares everything she knows about creating and implementing a successful Customer Journey Map. Here's why you need one, as well as 5 practical steps you can follow in order to create and implement a CJM.
π Enough with the boring virtual meetings! We created a step by step guide for curating large virtual meetings. Get your free copy here: π
Human beings are creatures of habit and at some point (especially now during the pandemic) we all have felt that change is almost always followed by resistance. In this article, our Agile Coach, Harris Christopoulos shares how you can deal with the inevitable change in your team or organization. π Read on π€
The idea of prototyping and building a minimum viable product (MVP) is popular for non tangible products & services like software. Today Costas Mantziaris, our Co-Founder, shares our methodology on running Market tests for Consumer Products. So, if you are working for a CPG or FMCG this is for you. Read on! π
π This is a long-read on how we helped Kineo team go from a pitch deck to a full-blown business in 2 weeks. This was not a prototype but a v1.0 of something that will last. Go check how we did it. π #sustainablecity #designsprints
REBORRNβs 2020 Christmas Wish list: π·Invisible masks πFlying cars for everyone πAll of the awesome team gathered back in the office Oh, and a #COVID-Free world! π
Not your typical #EmployeeBenefit alert π A pair of sunglasses for everyone working at REBORRN once a year! Having our headquarters in Athens, Greece means that we need to take care of that sun. Check our awesome photo from yesterday's all hands meeting. How cool is this team btw? π
If you've ever received an offer from any service provider, your insurance company, your telco, or your bank, you'll agree that this experience is usually broken. That's what we tried to solve by crafting a new experience when receiving your smart home security offer, while making the lives of G4S salesforce a bit easier using technology and automation. Our 4th Case Study is out and we hope you like it. π€ #Productdesign #experiencedesign #digitaltransformation #reborrn