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What's the point of asking patients for feedback if you're not going to truly listen and respond?
Prescription digital therapeutics as a whole new treatment class in healthcare? What do you think?
Another example of how technology is playing an increasing role in supporting healthcare, but will never outright replace the need for a human care team.
Patients expect an immediate, human response from their health team but doctors can't do it all - that's where a dedicated patient engagement team like ours comes in.
Hiring a chief digital officer with a strong background in customer experience is a smart move for an organization that believes patient needs should come first.
Patient engagement opportunities are everywhere - this smart pill bottle is improving adherence w/o adding much cost.
Face it: we're creatures of habit, even when it comes to our health. Effective patient engagement must include outreach to providers and peers to change decision-making behavior.
Many patients are already in "colossal pain." Obtaining copies of their own medical records shouldn't be one. Ciitizen is a startup looking to change that.
Need some evidence that programs that engage and empower patients produce clinical & economical returns? Just going to leave this here...
Powerful lesson from a doctor with a newfound understanding of the importance of the patient perspective after becoming one himself.