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Another happy client reported their experience to KLAS! We're proud of our employees and the important work they do for our clients. "We have pretty much every module ZeOmega has put out. I don't think that there is anything else that we need the vendor to do. ZeOmega is always looking to see what else they could do that would help us. They are always supporting us and checking to make sure we are good." – CMO, April 2024
We’re announcing our Jiva Member Engagement Navigator platform’s integration with Wolters Kluwer’s UpToDate clinical decision support solution. With this integration, health plans will have the tools to advance member experiences through education, performance, and workflow efficiency. We’re excited to share the press release below.
We’re excited to announce our recognition as a Leader in Everest Group’s Care Management Platforms PEAK Matrix Assessment 2024! This honor reflects our Jiva care management solution as a leading tool for driving member engagement and healthcare outcomes. Read the full press release to learn more.
Another happy client reported their experience to KLAS! Read below to see why employees can be proud of the work they're doing with ZeOmega. "ZeOmega’s support is good. They are super responsive. They meet with us, react to our needs, are knowledgeable, and listen. They are great people to work with. The representatives do a great job of understanding what kind of situation we have. We create situations that the vendor has not seen before, so there is a great deal of partnership and support in isolating and resolving issues. I even talked to an executive, and they were fantastic. The vendor's people are all fantastic. I can name multiple people. They are on the calls, being responsive, and following up on action items. I feel comfortable reaching out to any of the vendor's people. At this point, I don't necessarily need to reach out because our project manager on the upgrade is doing a great job, but we do meet with them recurringly, and a leader attends that meeting, so I feel really supported, and I don't feel a lot of politics from ZeOmega." —Manager, June 2024
Social determinants of health continue to play a pivotal role in patients’ health outcomes. Our VP of Advanced Analytics Pravin Pant, MSHI shares his thoughts on how GenAI can identify SDOH data and fulfill patients’ healthcare needs in Healthcare IT Today.
ZeOmega employees escaped the heat with a day of indoor Pickleball! We may not be bound for the Olympics, but we had a lot of fun just the same.
New insights from our experts David J. Sand, MD, MBA and Michael Gould explore how utilizing digital tools enables health plans to reach members and streamline administrative processes. Healthcare IT Today has the full scoop.
In Healthcare IT Today, our experts David J. Sand, MD, MBA and Michael Gould share their thoughts on efficient data exchange through HL7 FHIR and APIs, and automatic prior authorization. Give it a read to learn more about how health tech drives efficiency.
How close are we to making prior authorization digital and automatic? David J. Sand, MD, MBA, and Michael Gould discuss this in Healthcare IT Today, explaining how automation improves turnaround times and alleviates burdens.
Wondering how Medicare Advantage affects payers and providers? Vice President of Government Programs Karen Iapoce, RN-C, MSN, CPHQ, CMAC, LSSBB, sat down with Healthcare Finance News to discuss growing enrollment and the impact on 2025 benchmark rates and administrative burdens.