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Cisco Systems Customer Support Engineer Interview
Posted Feb 15, 2012 2012-02-15 12:39 PST — 2 of 2 people found this helpful
No Offer – Interviewed in San Jose, CA Jan 2012 – Reviewed Feb 15, 2012
Interview Details –
phone screen..techincal too and then 6 guys were interviewing during that time..lasted 2 hours
The interview was good..i mean nice people but be prepared in depth as its Cisco so they expect a lot and if you have certs..then be proud of them...let them hear it :)
Good luck
Interview Question –
- STP..the works: BPDUs, RP, DPs etc
- DHCP IP helper concept
- Mac address, multicast, unicast
- some analytical questions..like how to troubleshoot a link down,,,,what steps
- project handling skills etc
- Some basic BGP and OSPF questions..like AS path number, load balancing OSPF links
Answer Question
Other Details - I applied online and the process took a day.
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Phone Interview
1:1 Interview
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IQ/Intelligence Test
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