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      BetterUp

      Engaged Employer

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      What are perks and other benefits like at BetterUp?

      BetterUp reviews

      Great

      Sales development representative (sdr)
      Former employee
      San Francisco, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had great benefits and a solid leadership team.

      Cons

      Basic growing pains of any start up

      Dream Job

      Nutrition specialist coach
      Current contractor
      Isabela, PR
      Recommend
      CEO approval
      Business Outlook

      Pros

      Complete flexibility of schedule, great pay, amazing support, great clients, ability to work completely independently

      Cons

      No benefits due to 1099 contract role

      Well-intentioned, hard-working, & brilliant DRs; incompetent & spineless management

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuinely lovely coworkers -- this place manages to attract some of the most delightful humans I've met in my adult life Good benefits Remote work has definite benefits

      Cons

      Extremely toxic work environment in which management constantly gaslights, flip-flops and bows to executive leadership No chance for advancement if you have a moral compass or ethical standards; truly a failing-upwards leadership structure Absolutely NO regards for diversity or equity, CEO proudly touts his "color blind" approach to leadership and concerns falls on deaf ears

      12

      Meaningful work and supportive culture for growth

      Product manager
      Current employee
      Washington, DC
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

      Cons

      If you want a boring job, this is not the place for you.

      Trust the pattern in the reviews

      Operations
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Noble mission, some good colleagues, and benefits are pretty good.

      Cons

      Where there’s smoke, there’s fire. The CEO lacks the confidence and stability needed to lead effectively. The so-called 'executive team' appears more focused on status and power than on steering the company in a productive direction. Short-term thinking dominates, resulting in constant starts and stops, frequent re-orgs, and shifting roadmaps. This creates a highly inefficient production environment. Employees who raise concerns or suggest solutions often face alienation, with the company’s 'high-impact behaviors' weaponized against them. Rather than addressing real issues, the executive team prioritizes maintaining control. If you’re seeking a workplace that fosters career growth, meaningful work, and psychological safety, consider looking elsewhere. BetterUp may not be the right fit for you.

      17

      Good managers but sr. leadership and culture are terrible

      Sales
      Current employee
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager is great and there are good perks and benefit packages.

      Cons

      We're living in the past as the company goes no where. Everyone knows it and talks about it openly behind the founders backs. Disney is the only thing holding up this shell of a company. Sadly, the equity all the employees have is near worthless and won't ever return to the last value. The company perfectly engineered for a 2021 world where every enterprise believed unlimited budgets, remote work forever, and unlocking human potential through $400/hour Zoom coaching sessions was the future of business. Unfortunately, the market shifted from inspirational wellness narratives to “show me the operational ROI immediately!" and it turns out human coaching businesses don’t scale like software. AI can now generate leadership advice infinitely cheaper, and CFOs are cutting transformational resilience journeys before they cut systems actually tied to revenue, compliance, or execution. So now BetterUp is stuck trying to convince the market it’s simultaneously a coaching company, an AI company, a leadership platform, a transformation platform, and probably a moonshot consciousness layer for enterprise humanity.

      8

      Interesting work, good benefits, great people

      Operations
      Current employee
      New York, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      really interesting work with amazing talent from employees to science board to luminaries -- we get access to some really great thinkers.

      Cons

      can be uncertain and stressful at times

      1

      A Company with Incredible Potential Held Back by Leadership

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Genuinely smart and talented colleagues—some of the brightest I’ve ever worked • Opportunities for personal growth and professional development; I’ve learned so much and had chances to try new things and make an impact. • Many leaders are sharp and genuinely care about building a great business and a winning culture. • Outstanding benefits, including top-notch insurance and access to a Coach, which has been personally transformative. • Strong product-market fit, trusted by enterprise organizations, and an effective solution set that positions the company for success. • A manager who truly cares and a team of brilliant peers who make collaboration rewarding.

      Cons

      • The founders undermine leadership across the organization by refusing to trust others to do their jobs. Decisions are micromanaged, leaving no one empowered, which has created a culture of fear and stagnation. • When bad decisions are made, they are often blamed on a lack of talent rather than the toxic culture that discourages people from speaking up or taking risks. • One founder is acting as interim CRO despite having no real understanding of how sales functions at scale. His initiatives, like mandatory last-minute travel for “learning sessions” and subjective, biased certification standards for the field team, have created unnecessary stress and bottlenecks. • The field team is treated with disdain, with leadership portraying them as incompetent instead of enabling them to sell the product effectively. • Innovation and fresh ideas are stifled. Leaders and ICs with strong track records are either forced out or leave on their own when they challenge the status quo. • The Chief People Officer has potential but is hindered by reporting directly to founders who seem content with the current toxic culture. • Senior leaders are hesitant to make real decisions or take bold actions, creating a culture where “yes people” thrive, and ICs are left to shoulder the real work.

      7

      Great Marketing - Typical Company

      Senior frontend engineer
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, excellent pay, meaningful product (coaching), and the company will help you grow and find your work-life-balance. - You will always be learning something new based on new unique challenges - The product/company goals are always public and clearly defined for you to get behind (sometimes it changes but it's obvious). - Salary is great - Benefits are great - Unlimited PTO is real

      Cons

      Disorganized middle management, unrealistic reviews, understaffed for the challenges ahead, one product/contract away from the next layoff, and VC/Stakeholder driven (top down). - Understandably there are competing agendas across the different domains and it shows. You'll face challenges here of threading the needle. - Upward promotions are there but its very stagnant based on current staffing and the strict review structure - you have to over invest but that is a risk as it's no guarantee. - This is a very VC driven company with last minute product changes coming from the very top and with no input from the teams. This is a clear reflection of the CEO and it has led to numerous failed attempts at launching the "next big bet". - If you're an engineer you need to keep boundaries and stick to them otherwise they will use you to the last drop and put you away wet.

      33

      Dream job and dream team

      Business intelligence analyst
      Current contractor
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

      Cons

      As this is a contractor role, there are no benefits