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      Bolt

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      Does Bolt offer bonus pay?

      Bolt reviews

      Pros and cons of woking in Bolt Food Delivery

      Food delivery rider
      Former employee
      Košice
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work time, good payment for delivery, quick assist from support in need, bonuses for speed of working

      Cons

      Sometimes it's hard to find an order due to high amount of workers working in one time, you can wait hours before you find the order

      They are cheap and collect fees from driver payments.

      Food delivery driver
      Current contractor
      Cary, NC
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren’t many pros anymore. The jobs come from ezcater who hires Bolt and other companies.

      Cons

      So many cons… Not fully transparent, much like a typical staffing agency that collects a lot and doesn’t want to pay much to the employees. You literally have to hold out until they add bonus after bonus, done in $7 increments, and starting at $19. It appears other drivers have learned to hold out until the offer increases to $30-$45 on average after bonuses are applied. Initially, offers were at least $25 minimum. They claimed the decrease was due to them not getting more jobs. They’ve pushed more jobs out since then, but the starting pay remains low. A customer told me they typically pay $50 for delivery fees and that does not include a driver tip. If a driver is tipped they will not know about it through Bolt. They hired GigSafe for their onboarding process within the past year and they are AWFUL at it. GigSafe sends premature messages saying your account is deactivated when your document (car insurance or motor vehicle report) is about to expire. They have deactivated my account for this same reason once without any notice that they needed an updated document. Customer service at GigSafe is very sensitive and will respond to you in a snarky way. Bolt does not really have customer service. You’re lucky if you can get someone to respond back in a timely manner when there is an issue, like late or missed payments and to add the last-minute bonuses they mention, which are now done EVERY single day…[BONUS ALERT]. You have to pay $20 to another third-party company (YardStik) for a MVR if you do not upload your own. The back and forth contact when issues arise will make you feel like it is a full time job. It’s mainly due to them not having solid processes. VERY supplemental income so have something else lined up for steady pay.

      5

      Great

      Customer service
      Former employee
      Hamburg
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay, great job and flexibility

      Cons

      No bonus, no benefits included

      avatar
      Bolt Response
      now
      Hi! We're happy to hear you enjoyed the flexibility. As for the bonuses and benefits, we hear you loud and clear! We’ve recently made adjustments to our compensation model, and we’re always working on ways to improve and make Bolt an even better place to work. Thanks so much for your time with us.

      wouldn't recommend

      Operations coordinator
      Former employee
      Bucharest, Bucuresti
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, they don't really ask you to come to the office if you don't want cool colleagues nice office

      Cons

      management, salaries, no career growth opportunities, no bonuses or meal vouchers, small benefit budget, not the best medical subscription

      3

      Mentality towards employees in the Hungarian offices

      Operation specialist
      Current employee
      Budapest
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dog friendly offices, you get a bonus every 6 months, vacation requests are mostly accepted even with short notice times.

      Cons

      Regular firings without notice ("mutual" termination) and unfairly structured contracts, no significant pay raise for the past few years, constantly changing attitude towards company goals, unnecessary micro management.

      3
      avatar
      Bolt Response
      now
      Thank you for sharing your honest feedback. We take your concerns about fairness, communication, and workplace culture very seriously. If you’re open to it, we encourage you to connect with your manager or People Partner so we can better understand your experience and work together on finding solutions.

      They are cheap and collect fees from driver payments.

      Food delivery driver
      Current contractor
      Cary, NC
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren’t many pros anymore. The jobs come from ezcater who hires Bolt and other companies.

      Cons

      So many cons… Not fully transparent, much like a typical staffing agency that collects a lot and doesn’t want to pay much to the employees. You literally have to hold out until they add bonus after bonus, done in $7 increments, and starting at $19. It appears other drivers have learned to hold out until the offer increases to $30-$45 on average after bonuses are applied. Initially, offers were at least $25 minimum. They claimed the decrease was due to them not getting more jobs. They’ve pushed more jobs out since then, but the starting pay remains low. A customer told me they typically pay $50 for delivery fees and that does not include a driver tip. If a driver is tipped they will not know about it through Bolt. They hired GigSafe for their onboarding process within the past year and they are AWFUL at it. GigSafe sends premature messages saying your account is deactivated when your document (car insurance or motor vehicle report) is about to expire. They have deactivated my account for this same reason once without any notice that they needed an updated document. Customer service at GigSafe is very sensitive and will respond to you in a snarky way. Bolt does not really have customer service. You’re lucky if you can get someone to respond back in a timely manner when there is an issue, like late or missed payments and to add the last-minute bonuses they mention, which are now done EVERY single day…[BONUS ALERT]. You have to pay $20 to another third-party company (YardStik) for a MVR if you do not upload your own. The back and forth contact when issues arise will make you feel like it is a full time job. It’s mainly due to them not having solid processes. VERY supplemental income so have something else lined up for steady pay.

      5

      Great Company

      Quality specialist
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, offices in general, environment, opportunities to grow inside the de company

      Cons

      There are no bonuses for performance